Winslow BMW of Colorado Springs

Never go to Winslow BMW We had a terrible experience with Winslow BMW. Skip Winslow BMW and go straight to Elite Auto in Colorado Springs. Full story here... We recently m We had a terrible experience with Winslow BMW. Skip Winslow BMW and go straight to Elite Auto in Colorado Springs. Full story here... We recently moved from Texas where we had a great relationship and experience with the BMW dealership. Therefore, we decided to go to Winslow first for our BMW repairs. The window of our car got stuck in the down position, so I took it in. A few days earlier, the "check engine soon" light also came on. When I arrived at the dealership they told me it would be $130 just to diagnose the engine problem. I decided to wait on that problem because it seemed ridiculous to charge that much JUST to diagnose it. The dealership in Texas always looked at our car, gave us a list of possible issues we could fix and then let us decide...free of charge on the diagnosis. Later that day Winslow service called and told me it is going to cost over $500 to fix the window...$130 of which was to "diagnose" the window issue. Seriously? I walked in telling you the window wouldn't go up and they charge $130 just to tell me my window is broken? We went ahead and had them fix the window because we were already out $130 for the "diagnosis." As I am driving away I realize that our mirrors are now no longer working. After going back and forth with them several times I realized that I am just going to have to settle for our car being more broken after Winslow's service than before. They insist that the mirrors were already not working. I know that's not true because it's my husband's car and I drove it to the dealership for service and there is no way I could have driven the car without adjusting the mirrors. Even if they were broken as the dealership insists, the appropriate thing would have been to call me when they had the door open and explain that the mirrors weren't working and ask if I would like to fix them. Instead they noted the mirror problem in a lengthy PDF they emailed me and let me drive off with broken mirrors. I could not be more displeased with my service at Winslow. I highly recommend that you skip Winslow and go to Elite Auto in Colorado Springs instead. A few days later I went to Elite Auto for my "check engine" problem. They fixed the issue for $118 total. No "diagnosis" charge. Elite Auto is honest and they aren't trying to add bogus charges to your bill like Winslow will. Only go to Winslow if you like wasting money and leaving with more things broken. Elite Auto also serviced my Acura MDX at a great price. More

Top-notch personal service Our fourth Winslow BMW and have always had a great experience from purchase through service. Highly competitive, friendly, and willing to take their t Our fourth Winslow BMW and have always had a great experience from purchase through service. Highly competitive, friendly, and willing to take their time to ensure all our needs were met. Neil did a great deal for us, Bob took endless patience explaining the technical aspects of our new 2015 X5, and Jim made our closing quick and relatively painless. We will always recommend Winslow BMW! More

Purchasing a certified pre-owned BMW from Winslow was Great! Purchasing my first BMW was hassle free. Bob was friendly, knowledgeable, courteous, and helpful throughout the entire process. Hope to see him at C Purchasing my first BMW was hassle free. Bob was friendly, knowledgeable, courteous, and helpful throughout the entire process. Hope to see him at Century Casino soon so I can return the Great Service! More

Winslow BMW review Our whole family absolutely loves the BMW service. Every time we have gone in or needed anything they have been so helpful and kind! I absolutely love Our whole family absolutely loves the BMW service. Every time we have gone in or needed anything they have been so helpful and kind! I absolutely love my car! We only have good words to say about the Winslow BMW dealership. More

Everything about my car puchase was TOP NOTCH! Neill Erdossy was by far THE best I've ever worked with. My experience from start to finish was smooth with absolutely no pressure. Everything from m Neill Erdossy was by far THE best I've ever worked with. My experience from start to finish was smooth with absolutely no pressure. Everything from my first inquiry about my X5 to the moment I drove away with it was top notch. All of my questions were answered (and I had a lot of them). Neill was patient and very accommodating. I would highly recommend doing business with this team. More

Great experience No pressure experience. Bob Evans and Jimmy Carlson were great. Bob accompanied us on a very thorough and informative test drive and review the car No pressure experience. Bob Evans and Jimmy Carlson were great. Bob accompanied us on a very thorough and informative test drive and review the car features with us in great detail. Bob is also very responsive with the follow-ups. Definitely recommend Winslow BMW. More