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Winslow BMW of Colorado Springs

Colorado Springs, CO

4.6
268 Reviews

5845 N. Nevada Avenue

Colorado Springs, CO

80918

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268 Reviews of Winslow BMW of Colorado Springs

November 29, 2017

Great employees, great attitude, total customer support We recently bought our 4th BMW, 2 X5's and now an X6. The first 3 were purchased overseas but the latest was at Winslow. We have been impressed with More

by Dr. Stoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren and Bill (BMW Genius), Jim Carlson, Jason Russell
Nov 29, 2017 -

Winslow BMW of Colorado Springs responded

Hello Dr. Stoll! Thank you so much for your kind words! I will make sure Darren, Jim and Bill know! Welcome to our Winslow BMW family! We truly love what we do here and are happy to have been able to do this for over 56 years! If you need anything, don't hesitate to let us know!

November 07, 2017

The only place I trust I only bring my car here for service . They always do a great a job. The customer service is great and always take care of you. More

by Esme519
Customer Service
Recommend Dealer
Yes
Employees Worked With
Neill Erdossy, Steve Simmons, Jason Russell, Tom Betterson
October 12, 2017

Professional, friendly, never felt rushed Great, friendly, professional service. I never felt rushed, even late in the day, having the service tech show us the underside of the vehicle after s More

by Suzanne80907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cain
Oct 12, 2017 -

Winslow BMW of Colorado Springs responded

Suzanne, Thank you so much for the excellent review. We really appreciate you writing this about us. Scott is one of our very best client advisors, and I am so glad you were able to work with him and become part of our Winslow BMW Family! Everyone here is happy to help you anytime! :)

August 29, 2017

Worst customer service Tried calling Genevieve 3 different times. Finally just asked to speak to any sales rep. Greyson was the " sales rep" I worked with. I explained to hi More

by Vanessa37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greyson and Genevieve
Sep 01, 2017 -

Winslow BMW of Colorado Springs responded

Vanessa, We sincerely apologize for not being able to help you. We tried everything we could, and sometimes it just doesn't work out. I understand your frustration. However, if you would have told us about the hail damage to your vehicle when you spoke to us on the phone, we could have given you a more accurate number before you got here- and not given you a value for a vehicle like yours, but without hail damage. If you would like to discuss further with me or other management here, please call. Genevieve Riehl, Director of Business Development, 719-955-7934

Sep 02, 2017 -

Vanessa37 responded

There was I hail damage! I went to the Denver Downtown BMW and they offered me what I was asking and agreed that thee was no Hail damage! It's sad that you Genevieve can speak About something you did not witness. As I recall you were'nt there when I brought the car in. When we spoke about it over the phone I told you there was no hail damage. Really sad that I had to drive 90 mins away to Denver to buy a car. I have no reason to lie as I ended up getting a better deal else where. I just don't want other people getting offered thousands of dollars less for made up damage.

August 12, 2017

Excellent Experience We worked with Charles White to purchase an M2 from out of town (we live in Utah). The transaction was quick, simple, and painless. After the purcha More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Carlson, Charles White
July 22, 2017

Excellent experience The staff was very helpful and did not put extra pressure on me. I told them what I wanted and they worked efficiently to get it, even when it meant o More

by Flyer112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cain
May 27, 2017

Horrible experience sad one person can wreck it!!! If I could give a zero I would. I went there yesterday to find out about BMW, as I own a Mercedes Benz now. I was looking to upgrade. From the min I More

by Kristy21979
Recommend Dealer
No
Employees Worked With
Don't know the guys name
April 29, 2017

Amazing Experience! We leased a 430xi Grand Coupe. Every individual in every department is unbelievable knowledgeable. More importantly, they all are good people with k More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Randolph, Neill Erdossy, Charles White
May 01, 2017 -

Winslow BMW of Colorado Springs responded

Congrats on your new 430xi Grand Coupe, Jason! We are thrilled to hear Neill, Charles, Gregg and the rest of the team went above and beyond to provide you with a fantastic experience. Should you need any further assistance, please do not hesitate to contact us. We appreciate your business and hope you continue to enjoy your new car out on the open roads!

April 11, 2017

If buying used, have the car checked by your own mechanic I bought a 2008 BMW 1 series convertible, used. Two years later, with 1800 miles traveled, after an oil change I am told it needs rear brakes. Check More

by DIssatisfied X-BMW Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't Remember
April 01, 2017

Easiet deal ever !!! Charlie White made this Trade / Purchase the easiest deal ever.....no haggling, no pressure, no BS, just a fair offer and a signed deal in short order More

by bennyinbv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles White was the Sales person and the Finance person, Charles White
Apr 03, 2017 -

Winslow BMW of Colorado Springs responded

Thank you for the wonderful review! Charlie will be very happy to receive your appreciation. We work to give our customers an honest and easy experience and are glad you enjoyed your time with us. We hope to see you again soon.

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