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Winslow BMW of Colorado Springs
Colorado Springs, CO
268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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268 Reviews of Winslow BMW of Colorado Springs
March 04, 2018
Fair price, great service! Bought a used vehicle from Winslow BMW and I can't say enough nice things about the sales staff and finance person I worked with. Fast, efficient serv Bought a used vehicle from Winslow BMW and I can't say enough nice things about the sales staff and finance person I worked with. Fast, efficient service; the quickest in and out I ever had buying a vehicle and the price was fair. Thanks to Charles, Tom, and Jim for an excellent and professional job. More
by Chris C
Employees Worked With
Jim Carlson, Charles White, Tom Betterson
February 14, 2018
Excellent Encore appt. with Jake Gordon Jake did an Encore appt. with me that gave me information that really helped me to use my new BMW better. Jake had a great idea that makes getting in Jake did an Encore appt. with me that gave me information that really helped me to use my new BMW better. Jake had a great idea that makes getting in and out of the car easier. Jake set up The BMW ConnectedDrive that should be pretty helpful and showed me how to use the technology that I wasn't comfortable using. Jake also put on my new license plates. Overall a great and worthwhile appointment. More
by new car
Employees Worked With
Jake Gordon
February 13, 2018
Got more than we asked for! We were passing through town in our new CPO X5 and stopped in with some questions. We left with new roof racks for our ski gear and having had a very We were passing through town in our new CPO X5 and stopped in with some questions. We left with new roof racks for our ski gear and having had a very meaningful tech session with Jake Gordon. We learned a few new things we didn't know and Jake was instrumental in getting our voice navigation working and updating a few other settings. Our experience at Winslow BMW was great. More
by Anne Tully
Employees Worked With
Jake Gordon
January 20, 2018
Competitive I looked at other BMW dealerships, in Denver, and found Phil Winslow BMW to be highly competitive. I had a great buying experience and found the perfe I looked at other BMW dealerships, in Denver, and found Phil Winslow BMW to be highly competitive. I had a great buying experience and found the perfect car for me. I am a previous customer, and have always had great service in a friendly and professional atmosphere. I am most pleased with my new automobile, and look forward to many years of a great relationship with Phil Winslow BMW. More
by Thomas42
Employees Worked With
Jim Carlson, Charles White, Tom Betterson
January 19, 2018
On my third BMW from this dealer, and still beyond HAPPY! This is my third transaction with Winslow BMW. I live in Las Vegas, Nevada, and based off of my first experience (Which was amazing), I have subsequen This is my third transaction with Winslow BMW. I live in Las Vegas, Nevada, and based off of my first experience (Which was amazing), I have subsequently purchased a second and third BMW from them. The whole experience from beginning to end was just easy, effortless, and comfortable. Granted, having been a BMW driver for a while now, I know what I want and really don't need the test drive, but I have ZERO issue trusting this dealer regardless of the distance. Everything happened EXACTLY as discussed and agreed upon, and aside from waiting for the car's delivery (Which was very quick, 3 days), this was so, so much easier than going to a dealership to duke it out. Some of these ratings would be 10 stars if I could, seriously I won't buy a car anywhere else. More
by LoveTheT
Employees Worked With
Jim Carlson
January 13, 2018
FRAUD AND MISLEADING STOP!!!! READ TILL THE END!! GOOGLE THIS COMPANY NAME BEFORE YOU BUY YOUR CAR!!!! I'M HURT BY MULTIPLE LIES ..OF COURSE Genevieve Riehl TRYING DEFEND STOP!!!! READ TILL THE END!! GOOGLE THIS COMPANY NAME BEFORE YOU BUY YOUR CAR!!!! I'M HURT BY MULTIPLE LIES ..OF COURSE Genevieve Riehl TRYING DEFEND HER HORRIBLE DEALERSHIP. I'M TRYING TO BRING VERY IMPORTANT POINT HOW NOT TO BUY FROM Winslow BMW of Colorado Springs!!! DO NOT BUY HERE, DO NOT USE YOUR CREDIT, THEY WILL RUN YOUR CREDIT FOR NOTHING AND THAT WILL END UP BY NOT SELLING . We really had multiple way bad experience at Winslow BMW ,my son really had negative experience. He almost had a heart attack from all misleadings and lies(we are going to post screen shots of lies and misleads). in additional in the middle of conversation with Genevieve Riehl i was called "russian guy" she thought she hang up on me in the phone but i was continuing convo, while she thought i got of line, she was keeping talk about me in third party, how heartless and thankless Genevieve Riehl and the'ry stuff could be?! What happened is we was trying to buy new car , but than opposite to reality we was told that car already has 3500 ml, we committed to buy this car, than we was told to fill out credit application and apply for loan, because this car not available for cash purchase only with minimum of lean we allowed to proceed on transaction and the paper work will be sent out to California , that information we received strait from client adviser -- Nat Moore, we did everything as Nat Moore advised , than he called to say that the lean was approved by BMW FINANCIAL SERVICES, than latter we got email conformation. From that point Nat Moore is disappear and totally stopped respond over the phone.....After many calls and emails finally we was able to reach him out by the phone by being transferred from different department than he said that the manager want us to come 1,400 mill to "see our face" , he was kinda sarcastic , he said "dude ,what i can do,this is my manager ...He might dosen't wanna release car to sell because owner's wife driving it. Than we called to general manager Neill Erdossy who spoke very disrespectful he said, the car not for sale because owner's wife driving it.Also he said we need to drive from California to show are face, ask the boss nicely and also thats what BMW FINANCIAL required...but we already know is absolute lies ,he sounded like criminal with rasist judgmental accent. We just want to understand: 1. how such dealer can be authorized by BMW OF NORTH AMERICA? 2. why to advertise car with 0 ml when it has 3500 ml? 3. why to let to costumer fill out app if you are not willing to sell ? 4. WHY TO BE SO RUDE , TO MISLEAD TO LIES , TO WASTE CLIENTS TIME? 5. WHY TO HURT OUR CREDIT IF CAR NOT AVAILABLE FOR SALE ? 6. WHY NOT TO APOLOGIES ? This is very sad experience at this dealership. More
by ROMAN
Employees Worked With
Neill Erdossy
January 12, 2018
2017 BMW 430xi This is my first BMW purchase and thus I had heard of Winslow BMW over the years with my military family while on active duty. Top notch dealership a This is my first BMW purchase and thus I had heard of Winslow BMW over the years with my military family while on active duty. Top notch dealership and the best experience I've ever had and I've owned over 50 vehicles in my life. There was absolutely no pressure and just total professionalism from my sales rep Darren and all others that I interacted with. Knowledge of the vehicles by Darren was very high on the scale and answered all my technical and non technical questions... most impressive! From the time I said I'll take it it was maybe 1.5 hours and we were done. Highly recommend Winslow to anyone looking for a dealership with plenty of selection of these beautiful machines. The features of the on-board computer system is massive and I was called a few days later to be scheduled with their BMW Genius whom actually came to my home today and spent 1.5 hours going over the functions and he will continue to teach if I ever need additional training. This 430xi is amazing and I'm blown away! More
by Michael
Employees Worked With
Darren Nicholson
January 12, 2018
Great experience Our first visit didn't result in a sale, but Tom took such good care of us going over all the great features of an X6 that he is the reason we came ba Our first visit didn't result in a sale, but Tom took such good care of us going over all the great features of an X6 that he is the reason we came back to buy. Scott Cain and Jake Gordon were also professional and helpful during and after the sale. The team really made the purchase go smoothly and painless. Love the car too! More
by Lee Partee
Employees Worked With
Tom Betterson, Scott Cain
January 04, 2018
deceptive and less than full disclosure We did not have a satisfactory experience at this dealership. In our opinion, we did not receive full disclosure regarding certain changes to the orig We did not have a satisfactory experience at this dealership. In our opinion, we did not receive full disclosure regarding certain changes to the original wheels on this car, which resulted in some large unexpected expenses shortly after purchasing our X3. We suggest others be very careful, and check all information themselves before doing business with them as they do not all feel obligated to tell you the full story or what they have done to change an original OEM car. I ask to speak to the general manage but didn't receive the consideration of a call back. More
by jay123
Employees Worked With
Colin Clinton
January 02, 2018
Incredible Experience OK, Where do I start? I live in Arizona and tried to work the BMW Dealers in Phoenix but they were shady and dishonest and I honestly don't have the p OK, Where do I start? I live in Arizona and tried to work the BMW Dealers in Phoenix but they were shady and dishonest and I honestly don't have the patience for all of that. I've been purchasing BMW's from the 1970's and I know these vehicles well and I also years ago have worked in conjunction with BMW of North America, Montvale NJ. I do know enough about Dealerships that I made my choice to do a deal with Winslow BMW for a 2018 M4 F82. The reason is that they were up front and Honorable. I had many special requests on this individual built M4 and they surpassed my expectations. Genevieve Riehl was my constant contact person there and she always made sure I was communicated with at all times. This was a very special BMW for me and it didn't matter that I fly to Colorado Springs and drove my M4 back 10.5 enjoyable hours.. Do stop by Winslow BMW and ask for Genevieve she is a bundle of energy and she will get the job done..Thanks Again Winslow BMW for keeping your Promise.... More
by southwesthappy
Employees Worked With
Genevieve Riehl
