Windward Hyundai
Kaneohe, HI
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219 Reviews of Windward Hyundai
Great Service! Friendly Staff! We were pleasantly greeted when we arrived to at the dealership. Our salesman listened to what we were looking for and showed us the best fits. He too We were pleasantly greeted when we arrived to at the dealership. Our salesman listened to what we were looking for and showed us the best fits. He took the time to listen to us and worked with us to meet our needs. Very happy with my purchase and would recommend this dealership! More
Excellent service Excellent experience. No pressure, good price. Friendly staff. Very happy with the outcome and would recommend to friends and colleagues. Much better Excellent experience. No pressure, good price. Friendly staff. Very happy with the outcome and would recommend to friends and colleagues. Much better than our experience with other dealers in our search for a new vehicle. More
Personal attention and great attitude I was pleasantly surprised when my husband & I were greeted right away by Jay Lee as we had an appointment and he was expecting us. He was very frie I was pleasantly surprised when my husband & I were greeted right away by Jay Lee as we had an appointment and he was expecting us. He was very friendly and cordial. I appreciated that fact that he took the time to show us the inventory of cars you had and the fact that he was very knowledgeable of the vehicles, especially the features of the vehicle. He went out of his way to make sure we got what we wanted and the best price. His manager Rachel made us feel real comfortable and was also very friendly and worked with us on the final finance terms and got us through the paperwork in a timely manner. I also appreciated the dealer warranty exclusives that came with the lease of the vehicle, like monthly car wash, lifetime warranty on the tires and engine, road side service.etc. I would definitely come back here again and make sure we recommend to others looking a new car. More
Easy tto work with Nice people. did not push. understood what I wanted. Would recommend them to my friends.My brother in law had a Hyundai and liked it. He knows cars s Nice people. did not push. understood what I wanted. Would recommend them to my friends.My brother in law had a Hyundai and liked it. He knows cars so I believed him. More
awesome Great customer service. Quick and friendly from Leilani. She even got my car washed. 5 star rating!I'll be back and tell my friends. Great customer service. Quick and friendly from Leilani. She even got my car washed. 5 star rating!I'll be back and tell my friends. More
Too Long Too much time was spent with the dealership staff attempting to fit us in a vehicle out of our budget. Time is valuable. The quad graph for financin Too much time was spent with the dealership staff attempting to fit us in a vehicle out of our budget. Time is valuable. The quad graph for financing is unprofessional. When we state we want to spend 20-25K we do not mean 400 a month, this was insulting like we were not being listened to. Also there was an emphasis on providing 5 star feedback. They were really interested in knowing or getting to know how we might rate them. More
Windward Hyundai Service Department This was a quick and easy service visit. One of the quickest I have had in the past two years. Went in on a Saturday with no appointment and was in a This was a quick and easy service visit. One of the quickest I have had in the past two years. Went in on a Saturday with no appointment and was in and out of there less than an hour. More
Honesty, Fairness, and Trust It can be challenging to even consider going to a car dealership especially as a female as I expected salespeople to attempt to take advantage of me. It can be challenging to even consider going to a car dealership especially as a female as I expected salespeople to attempt to take advantage of me. Definitely NOT the case at Windward Hyundai. I was greeted as if Girard and Rachel had known me for years! My experience was exciting, fun, and I was well informed as they truly cared about my needs which was more important to them than making the deal. I truly felt as though I made two new friends! Thanks for making my experience so positive Giraed and Rachel! I'll be referring others to you and I'll definitely be back! Much Aloha!!! More
Friendly and knowledgable staff and great cars I had no experience buying a new car but I went here to go look. Giruad was the main person I worked with. He asked me about what I want in a car and I had no experience buying a new car but I went here to go look. Giruad was the main person I worked with. He asked me about what I want in a car and came up with the Hyundai Accent. After asking him 213890 questions he asked if I would buy it that day. I chose to go and think about it and looked into other cars. After doing research I found a couple other possible cars and also looked into their competitor Tony in Honolulu. I also considered buying the spark, an inferior but cheaper car. I called Giruad back with some more questions and then came in with even more and he was very knowledgeable and helpful. Tony over the phone gave me a slight better overall price BUT it did not include as good of benefits (tires for life, car washing etc). I presented what I wanted and what I was considering from competitors to Windward and did some haggling and in the end Windward had the best deal. Also, not sure if Tony would have honoured their offer in person. Once I bought the car, Giraud gave me a ride so I could get my old car home and pick up the new car. Everyone I encountered at Windward was friendly. I love my new car. I love the warranty. I'll give a service review after I experience some of the services my new car came with. More
the best dealership ever Excellent!! I would recommend this dealership to friends and family! I've never felt so comfortable at a car dealership! They treated us with respect Excellent!! I would recommend this dealership to friends and family! I've never felt so comfortable at a car dealership! They treated us with respect and was on point with explaining everything to us to the tee! More