Williams AutoWorld Import Svc

Found a car I loved told them I wanted it and when I was coming he said ok got called today car was sold to someone else. Very disappointing and bad business will never return and will not recommend. coming he said ok got called today car was sold to someone else. Very disappointing and bad business will never return and will not recommend. More

Great Buying Experience When I had to replace my car, I looked at several dealerships, including Honda, Toyota, Buick, etc. Someone recommended a Subaru. I went to Williams When I had to replace my car, I looked at several dealerships, including Honda, Toyota, Buick, etc. Someone recommended a Subaru. I went to Williams and my salesperson was very patient. I think I went back 4-5 times before actually buying the car. Each time he was patient and let me drive the car. When working up the deal, he was fair and was willing to answer all my questions. I feel like I got a fair deal on the car and would buy a car there all over again (although I hope it is not anytime soon! :)) The service department has also been extremely helpful and always professional! More

My 2018 Legacy 3.6R has been wonderfully trouble-free. I have taken it in for standard service several times, and twice for an actual minor repair—all on a drop-in basis. The experience has always been ple have taken it in for standard service several times, and twice for an actual minor repair—all on a drop-in basis. The experience has always been pleasant and successful. The facilities for waiting while work is done are very nice—easy-chairs in one room, and two other airy rooms with tables to sit at while working on your computer, while eating fresh popcorn and drinking fresh coffee. Williams Subaru in Lansing clearly keeps the customer in mind! More

Outstanding experience I had the best experience at Williams Subaru, they were extremely helpful, no pressure sales, answered all my questions. This was my first time leasi I had the best experience at Williams Subaru, they were extremely helpful, no pressure sales, answered all my questions. This was my first time leasing a vehicle and I can’t say enough about how happy I am with my decision to go with Williams Subaru. More

Quick and Easy Oil Change The service advisor gave me a discount on my 6,000 mile service which was done while I waited. The waiting lounge is comfortable with complimentary b The service advisor gave me a discount on my 6,000 mile service which was done while I waited. The waiting lounge is comfortable with complimentary beverages and popcorn. More

Very Friendly and service orientated I purchased my Crosstrek here and went in for the first 6000 mile checkup and was immediately greeted and given a walk through of my vehicle. The serv I purchased my Crosstrek here and went in for the first 6000 mile checkup and was immediately greeted and given a walk through of my vehicle. The service was fast and efficient. The waiting area is comfortable with many amenities while you wait. I live in Grand Rapids but travel to Lansing due to their friendliness and outstanding service. More

Milage service Efficient and outstanding service! Was updated on each phase of the work and was informed of everything they did - and what will likely need to be don Efficient and outstanding service! Was updated on each phase of the work and was informed of everything they did - and what will likely need to be done next time. More

Express Service - Easy and Fast Took my Outback in for its 36,000 mile maintenance and was in and out in less than an hour. All of the service folks are very accommodating and easy Took my Outback in for its 36,000 mile maintenance and was in and out in less than an hour. All of the service folks are very accommodating and easy to work with. More

Excellent Service The service at Williams Subaru is beyond reproach. Not Only is the service preformed as expediently as possible. When the service takes an extended pe The service at Williams Subaru is beyond reproach. Not Only is the service preformed as expediently as possible. When the service takes an extended period of time, they arrange to drive you home and pick you up when the car service has been completed. More

Pleasant people, aim for transparency All the people i have met at this dealership, office, service, sales, even in other brand buildings, have been extremely pleasant. It is like they act All the people i have met at this dealership, office, service, sales, even in other brand buildings, have been extremely pleasant. It is like they actually enjoy their jobs! We started with a miscommunication, but as we talked it out we found the missing detail, clarified the issue and moved forward. They work to keep their communication as complete and make sure both sides understand each other. They work with the customer and really do stand behind wanting to make their customer completely satisfied. I wish they were closer to where i live, for they would be my first choice for any of their brands, especially Subaru. More