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Wilcoxson Buick GMC
Pueblo, CO
31 Reviews
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31 Reviews of Wilcoxson Buick GMC
August 25, 2023
Responsibility, integrity and customer service are terrible!!! We bought a $64,000. RAM truck from them. The CARFAX said there were no accidents but the back bumper was dented and pushed in. We inq terrible!!! We bought a $64,000. RAM truck from them. The CARFAX said there were no accidents but the back bumper was dented and pushed in. We inquired if there was any damage to the rest of the truck and were assured there was not. When we took it to our paint and body shop to get the bumper repaired, they showed us several things that indicated the side panel definitely had been poorly repaired and painted and that most car dealerships should have been able to see the cheap repairs. We were delayed in addressing the issue because of a cancer diagnosis, surgery and treatment shortly after our purchase. We took it to Mike Barko, the current General Sales Manager. (the people we worked with no longer work there) We told him we hoped they would split the cost of the repair - their share being only $1000.-1500. After discussing with his boss, they absolutely refused and indicated that we might have wrecked our truck after the purchase. These people do not value repeat business or the integrity of their customers. More
by silengo7
Employees Worked With
Mike Barko
October 03, 2022
Had to have my truck towed after a breakdown. Went back after they were open to explain what happened and they inspected and identified the issue and corrected it. Did a fluid flush and I got my Went back after they were open to explain what happened and they inspected and identified the issue and corrected it. Did a fluid flush and I got my truck back and it is running great again. 2009 GMC Serria 2500. More
by Wjbono2
Employees Worked With
Jeremiah Johnson, Nicole Sorbo
August 04, 2021
I’ve purchased 2 brand new trucks in the past,my family as well has purchased their vehicles from Wilcoxson and have always taken the vehicles back for maintenance or whatever the case may be, my 2003 GMC as well has purchased their vehicles from Wilcoxson and have always taken the vehicles back for maintenance or whatever the case may be, my 2003 GMC truck was badly vandalized the weekend of the 4th of July to where the driver side door lock and steering column were severely damaged, had the truck towed down to Wilcoxson and was told parts were on back order, I get that sometimes it happens,the way I found out was I called and was informed, no follow up with the service department whatsoever, I called this past Monday to the parts department instead of the service and they informed me that they were in (supposedly) haven’t received no follow up from the service department to confirm it.I’m starting to regret having taken my truck down there for repairs, I hope that everything is fixed correctly,if not I will definitely return till it is, More
by Unhappy customer
Employees Worked With
J.J service department
July 08, 2021
Love this place. Everyone is friendly and welcoming even though they seemed pretty busy. The staff in the service dept are super kind and helpful! Highly recommend Wilcoxson! though they seemed pretty busy. The staff in the service dept are super kind and helpful! Highly recommend Wilcoxson! More
by KiaLover
Employees Worked With
Jeanette Steinbrugger, JJ Johnson, Duke Croney, Bill Wilcoxson
December 30, 2020
They refuse to acknowledge a legal name change and continue to ILLEGALLY dead name me. This is in violation of Colorado anti-discrimination laws. I will never support businesses that promote hate an continue to ILLEGALLY dead name me. This is in violation of Colorado anti-discrimination laws. I will never support businesses that promote hate and intolerance like Wilcoxon does More
by Danielle
Employees Worked With
Team Dealership
March 10, 2020
Very professional service center! First, let me say that I was a wholesaler in Austin for 17 years. That being said, my experience was excellent! The guys in service pulled my old GM r First, let me say that I was a wholesaler in Austin for 17 years. That being said, my experience was excellent! The guys in service pulled my old GM running boards off because I was putting on new ones. They did not have to do that for me on a recall service but they did, free of charge. They also gave me a discount coupon for a detail, 149.00...nice price for a truck! I really like my truck. Bought it through Manheim as a 3 year old off lease. I like this dealership (service) very much. Thank you! Mike More
by Mikey
Employees Worked With
NA
August 16, 2019
Friendly and knowledgeable My wife and I just purchased a new Acadia from Wilcoxson. We were greeted immediately by John Gutierrez and treated like old friends by him and everyo My wife and I just purchased a new Acadia from Wilcoxson. We were greeted immediately by John Gutierrez and treated like old friends by him and everyone else we met or dealt with. Even Bill Wilcoxson came out and talked with us while our financing was set up. Everyone was super friendly and made us feel at home. No pressure. We are not big on haggling and wheeling / dealing and we feel we got a great deal with no stress. We highly recommend this dealership and John G. in particular. More
by Jimrwin
Employees Worked With
John Gutierrez, Tom Fox
March 25, 2019
No pressure. The dealer was informative. Listened to what I wanted. Gave me a good deal. They made the buying a car process simple and efficient. They were very at The dealer was informative. Listened to what I wanted. Gave me a good deal. They made the buying a car process simple and efficient. They were very attentive to my needs. More
by Bella
Employees Worked With
Ray Harris, Zach Bickel and Mr. Wilcoxson.
March 25, 2019
Like the service people. I have had my car serviced several times. The service people are always polite and helpful. Michael and AJ always answer my questions with a smile. Go I have had my car serviced several times. The service people are always polite and helpful. Michael and AJ always answer my questions with a smile. Good representatives of your business. More
by Mari469
Employees Worked With
Michael and AJ.
February 21, 2019
Excellent My experience was wonderful. John and Ben made everything go smooth. I would recommend them to friends and family for any vechicle purchase. And I wil My experience was wonderful. John and Ben made everything go smooth. I would recommend them to friends and family for any vechicle purchase. And I will go back if I'm ever in need again. Thank you guys. More
by Kimbo040466
Employees Worked With
John and Ben
