
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
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1,069 Reviews of Wickstrom Chrysler Jeep Dodge Ram
Great experience! I had such a pleasant first experience at Wickstrom Auto Group! Beautiful, new facilities and everyone I was in contact with during my visit was helpf I had such a pleasant first experience at Wickstrom Auto Group! Beautiful, new facilities and everyone I was in contact with during my visit was helpful, knowledgable, and friendly. Jared Nelson was very accommodating and made the entire process stress-free. I am extremely happy with my Jeep and the no pressure experience I had at Wickstrom! More
Great Sales experience with Michele Cimino You must see Michelle Cimino at Wickstrom Chrysler Jeep Dodge! She did a great job from start to finish in selling me my jeep. She is hardworking ac You must see Michelle Cimino at Wickstrom Chrysler Jeep Dodge! She did a great job from start to finish in selling me my jeep. She is hardworking accommodating and so friendly to work with. She was able to get me into my dream vehicle with a comfortable payment! More
Wickstrom was amazing By far the best car buying experience I have had to date. The staff were incredible and the facility is beautiful and well-maintained. I would recom By far the best car buying experience I have had to date. The staff were incredible and the facility is beautiful and well-maintained. I would recommend this dealer to anyone. More
No games, no hassle, pleasant experience After dealing with the wrong people and having to walk out, it was a breath of fresh air dealing with this dealership. The interior layout is very di After dealing with the wrong people and having to walk out, it was a breath of fresh air dealing with this dealership. The interior layout is very different from what I'm used to. The finance area is completely exposed rather than ensconced in another office. The pricing of most if not all services is displayed prominently, etc. Prior to my arrival, Denise took additional time to test out features herself that I had specific questions about during our phone conversation to better ensure that she wouldn't have to waste my time in the showroom with non answers or mistakes. That kind of thoughtfulness and consideration is rare in the car buying industry. Where most salespeople might leave you alone for what can seem like an hour, completely disappear or scurry off to some distant corner to talk to their manager, Denise remained in view / present during my entire visit. In fact, Denise and the Finance guys all met with me in the open at the her desk. I had several great purchase options before me in about a half an hour following my test drive instead of being brought just ONE deal that changes during a long, potentially painful negotiation. Few if any important exchanges happened outside my purview. Denise was very likeable and genuinely interested is ensuring I was a satisfied customer. More
purchase experience Denise was very helpful while looking at the different vehicles and even dropped off a kit at my house for my jeep that came in after the purchase Denise was very helpful while looking at the different vehicles and even dropped off a kit at my house for my jeep that came in after the purchase More
AWESOME Experience! I had been considering purchasing a new car for a while and was directed to Wickstrom through my auto program. That was in November 2014 and the conti I had been considering purchasing a new car for a while and was directed to Wickstrom through my auto program. That was in November 2014 and the continued experience throughout the process has been nothing short of AMAZING. Working with Denise Ryman from the moment I stepped in the door has been everything you'd want in shopping for a car. Professional, courteous, patient and accommodating; treated with a sense that it wasn't about her numbers but about me getting what I want and at the price we both would be happy with. Can't say enough good things, so I'll leave it for you to decide. I'm confident you won't be disappointed! :) More
Great People I have truly enjoyed buying a car from Wickstrom. I was looking for a used except hybrid and Eric helped me so much. After calling around and talking I have truly enjoyed buying a car from Wickstrom. I was looking for a used except hybrid and Eric helped me so much. After calling around and talking to other dealers who could not give me any thing but basic information. Eric answered and was able to tell me a lot about the car. He was very polite and worked with me in answering all my questions! I am extremely happy with the service and vehicle i walked away with that day. More
Eric Jenson is great! This month we arranged for our third vehicle from Wickstrom. Our first was a Focus wagon that we purchased and operated for 12 years. The second is This month we arranged for our third vehicle from Wickstrom. Our first was a Focus wagon that we purchased and operated for 12 years. The second is a Ford Escape that we have leased, and the third is a 2014 Chrysler Town and County. Both experiences were absolutely fantastic. My wife and I find buying a car one of the least favorite things we do. We are not negotiators and don’t look forward to haggling over prices. Eric Jenson of Wickstrom Chrysler was a perfect fit for us. He is very approachable and a good listener. He has a polite and respectful attitude and demonstrated a willingness to spend as much time as needed to answer our questions. That great patience in turn developed trust in his explanations and attempts to keep our cost down. He certainly succeeded. We have leased the vehicle and are quite happy with the arrangement. Eric has helped to continue our positive experience with Wickstrom. Eric and the staff that supports him are the reasons we’ll keep returning to Wickstrom and specifically Eric Jenson. Sincerely. Dale Roeing More
Wickstrom Auto Group -My rating a (10) Sales Professional- Michele Cimino Finance Professional - Joe Burley It would be my pleasure to share my thoughts on my first experience at Wick Sales Professional- Michele Cimino Finance Professional - Joe Burley It would be my pleasure to share my thoughts on my first experience at Wickstrom Auto Group. My first experience was a great one and quite refreshing. Normally, you go into a dealership and the sales professional wants to sell you any car on the lot that day that hour. The first chain of events for me was on the phone with Michelle Cimino to set up an initial visit to the dealership to see the vehicles I was interested in and to get more information on the 2015 Jeep Grand Cherokee Summit. Michelle was not only professional but polite at the initial visit and the Jeep as promised was gassed and out front ready for me to look at and test drive when I arrived on Friday of that week. After my test drive, Michele escorted me back into the dealership to offer me a beverage and to ask me what my needs/wants were as I was shopping for a new vehicle. She said she would do her best to meet those needs/wants based on what I told her. This is really what sold me on the dealership. Michele did not ask right away do you want to buy the Jeep? she said is the right vehicle for you and what were you hoping to get for your trade so we can work from that starting point? I was also introduced to Joe Burley in finance and what a great! guy he was. Joe took the time to come over at my initial visit to say hello and ask me if there were any special features about my Lexus that he should know about so I get a good used car trade price from Wickstrom. He politely came back after a few minutes and gave me what I thought was a very good price. I walked out of the dealership that day and told Michele I would sleep on it and get back to her the next day as this was a big purchase for me. Michele agreed and said if you have any other questions please don't hesitate to call back and yes, think about it. Needless to say, I bought the vehicle from Michele the very next day. Michele and Joe were both there on Saturday to guide me through the process and to see me off in my new Jeep Grand Cherokee Summit. If I had to rate my experience on a scale of 1-10 I would give it a BIG (10). From start to finish a pleasant experience at Wickstrom Auto Group. I would highly recommend this dealership and those professionals at Wickstrom in particular. Michele already called me to see how the first 48 hours were going and if I had any questions. I felt my business was not only appreciated but she truly wants to make sure I'm extremely happy with the vehicle. Satisfied Customer, Christine R West Chicago More
Very nice . I am very impressed with this place. Thank you Michele Cimino for helping me. I will definitely come back to this dealership and buy a new car . . I am very impressed with this place. Thank you Michele Cimino for helping me. I will definitely come back to this dealership and buy a new car . More