Wickstrom Chrysler Jeep Dodge Ram

Michele Cirmino-excellent service!! Ask for her. I was intending on buying a Jeep at a place close to my work; the sales person was nice in the beginning, but did not follow up or return phone calls. I was intending on buying a Jeep at a place close to my work; the sales person was nice in the beginning, but did not follow up or return phone calls. I felt like I was just a number to them. I decided to go to Wickstrom's Jeep, which is closer to my house. It was refreshing. I met with Michele Cirmino, she was knowledgeable and helpful. Her follow up was amazing and not pushy. I liked how she took the time to explain the knobology of my new Jeep and kept in contact with me. I appreciate being able to contact her at anytime and she is quick to respond to my emails, calls, or text. I will definitely purchase another vehicle from her. I love my Jeep Cherokee Limited. I would recommend Michele for fast and reliable service. Remember: how they treat you in the beginning is how they will treat you at the end!! I'm glad I went to Wickstrom. Danielle J More

Love this place! Yesterday we purchased a car from Wickstrom Jeep and we love it. Our salesman Eric Jensen was incredibly helpful, and helped get our family set up for Yesterday we purchased a car from Wickstrom Jeep and we love it. Our salesman Eric Jensen was incredibly helpful, and helped get our family set up for what we needed. We have four kids and so we needed the process to move quickly, we were in and out in under 2 hours with our new car. Thank you Wickstrom and Eric Jensen for a quality experience! More

Great First Car Buying Experience As a first time car buyer, Eric Jensen and the Wickstrom team were extremely helpful! I was unsure as to what car I wanted at first and it took me a w As a first time car buyer, Eric Jensen and the Wickstrom team were extremely helpful! I was unsure as to what car I wanted at first and it took me a while choose, however Eric was patient and worked with me through the process. He allowed me continuously re-visit my options and let me take my time to think and decide on my car. He understood it was a big decision and wanted to make sure I drove away with a car I loved! The entire process was made easy and pressure free and I couldn’t be more appreciative of all of their help! More

Buyer beware I have been taking my 2008 jeep liberty limited to Wickstrom's jeep dealership in Barrington IL, since 2010. This vehicle, purchased new came with a l I have been taking my 2008 jeep liberty limited to Wickstrom's jeep dealership in Barrington IL, since 2010. This vehicle, purchased new came with a life time power train warranty. I also purchase Chrysler added care lifetime bumper to bumper extended warranty. This dealership has done all the scheduled maintenance and repairs on a regular basis since I started bringing it to them. They have never had a problem letting me know what maintenance was due, especially when I had to pay for it. I have never refused to have service or suggested repairs done by them. Recently my vehicle was brought in for some minor repairs that I thought should have been covered by my extended warranty. They told me nothing was covered. I called Chrysler's warranty division to question why. They informed me that my warranty was voided do to a 5 year power train inspection that was never done. When I question how I was suppose to know about this inspection, they informed me that they should have sent me a notice 2 months prior. I never received a notice. They also told me the dealer should have informed me also. They did not. Why is it that all other services that would be paid out of my pocket were brought to my attention? After confronting the service rep on my problem all they had to say was they had heard of this happening before and apologized. If they had knowledge of this, you would think they would let people know. I have been loyal to this dealership from day one, but I guess loyalty is a one way street. In the end I was told by Chrysler that I signed the contract so it’s my fault. Seems to me if every car purchased required reading every word printed on all the papers they provide at the time of sales, people would spend a week reviewing them all with their lawyer present and cars would not be sold. We all buy in good faith when making these types of purchase. I guess that’s where mistakes get made. Enjoy your experience with them while it lasts. More

Excellent Jeep Dealer I just bought my second Jeep Wrangler from Eric Jensen at Wickstrom. Between Eric's personality, attention to detail and professionalism and the over I just bought my second Jeep Wrangler from Eric Jensen at Wickstrom. Between Eric's personality, attention to detail and professionalism and the overall quality of the dealership, I intend to be a lifelong customer. Eric was very accommodating to my specific requests and found a Jeep that met my desires perfectly. You really couldn't ask for a better facility from a buying perspective or for service. More

Great buying experience! I recently leased a 2015 Chrysler 200 and I couldn't be happier with the overall experience. My salesman, Don, was professional, knowledgeable and res I recently leased a 2015 Chrysler 200 and I couldn't be happier with the overall experience. My salesman, Don, was professional, knowledgeable and respectful of my time. In the end I drove out with the vehicle I wanted at a great deal. Everything about the dealership from the facility to the management staff to Steve, who did all my paper work, made me feel welcome and confidant about my purchase. I will definitely be sending them referrals! More

Great sales Wickstrom is a wonderful atmosphere of very knowledgable sales people. Renee sold is our 2015 Durango and the process was easy and fast. We are very p Wickstrom is a wonderful atmosphere of very knowledgable sales people. Renee sold is our 2015 Durango and the process was easy and fast. We are very pleased with the vehicle that we spent a lot of time picking out. More

Jared is the BEST Jared is focused on detail and ease for the client. I am a single woman middle age plus and he made this painless for me. His questions to me were c Jared is focused on detail and ease for the client. I am a single woman middle age plus and he made this painless for me. His questions to me were centered on my use of my car and he customized my choices. Way to go Jared!! I highly recommend this professional! More

Wickstrom is a Great Dealership Picked up new Wrangler Sahara today and could not be happier. 2nd purchase in 3 years at Wickstrom and both experiences were great. Salesman, Jared Picked up new Wrangler Sahara today and could not be happier. 2nd purchase in 3 years at Wickstrom and both experiences were great. Salesman, Jared Nelson is absolute pleasure to deal with (worked with him on both purchases) and will continue to work with him on any future needs. He is very attentive and works diligently to find exactly what you are looking for. Entire staff at Wickstrom is friendly and easy to deal with. More

Thanks to Toby and the Crew Toby did a fantastic job in helping my dad buy his Durango. Toby was very honest, professional and didn't waste any time to get us the best deal. I wi Toby did a fantastic job in helping my dad buy his Durango. Toby was very honest, professional and didn't waste any time to get us the best deal. I will definitely be coming back for my next car purchase. Thanks Toby More