Wickstrom Chrysler Jeep Dodge Ram

My experience in buying a new car! I just purchases my first car in 14 yrs, a task I typically dread. I usually have to deal with the pushy sales person, the pushy manager and a lot of I just purchases my first car in 14 yrs, a task I typically dread. I usually have to deal with the pushy sales person, the pushy manager and a lot of fast talking. However, this time my experience was the complete opposite. My husband and I worked with Denise Ryman at Wickstrom. She was well educated in the Jeeps, professional, and an overall pleasure to deal with. My husband and I kept going back and forth between two cars, unable to decide. I never felt pressure from Denise at any time in the two days we went back to the dealership. We did visit another dealer in between to see what they could do for us. The salesman swore he could undercut Wickstrom by $500-$700. However, his approach in working with us was everything we hated about car shopping. He lacked detailed knowledge about the car, used the same old tag lines, and spoke mostly to my husband ignoring me. We didn't trust him or care for his approach. So, my husband and I decided that we would rather do business with Denise who clearly had more integrity. Several days later, we drove off the lot in our new car feeling well taken care of. Denise and the whole dealership was a pleasure to work with. I would go back to Wickstrom and more specifically Denise to do business in a heart beat. More

Excellent purchase experience! We leased a 2015 Jeep Renegade from Wickstrom Auto Group in Barrington, IL this October. It was a low pressure, relaxed atmosphere. Our salesman, To We leased a 2015 Jeep Renegade from Wickstrom Auto Group in Barrington, IL this October. It was a low pressure, relaxed atmosphere. Our salesman, Toby Holtz, worked very hard along with the finance department to get us the vehicle we wanted at a price and payment that we could afford, when other dealers seemed to not even want to try. Toby was a pleasure to deal with and eager to help. We, like many others, had gone through some hard times and did not have a great credit score. Other dealers told us we did not qualify for a lease, however, the team Wickstrom was able to get us a lease with the same company that the other dealers had said we were denied. Over all it was a great experience and would recommend Wickstrom to anyone looking to buy a car. More

This is what buying a car should be! From a great facility to an incredible staff my recent purchase of a 2015 Cherokee was a pleasure. With many jeep stores in the area I knew I made the From a great facility to an incredible staff my recent purchase of a 2015 Cherokee was a pleasure. With many jeep stores in the area I knew I made the right decision the moment I was greeted by Renee and when Joe put the figures together. They were both great to work with, incredibly professional and very accommodating. This experience has made me a loyal Wickstrom customer for life! More

Two purchases in four months Just purchased my second car in four months from Don DiPaulo. Don is great - he doesn't play games, he follows-up, and he is a genuinely nice person Just purchased my second car in four months from Don DiPaulo. Don is great - he doesn't play games, he follows-up, and he is a genuinely nice person to deal with. The two vehicles I purchased were performance models for pleasure use, and Don made the purchases fun. I was also very impressed with the Wickstrom business approach, from the friendly manager who greeted me at the entrance, to the advisors in the service department. It's also a very contemporary dealership. One thing I found very interesting is that they highlight their service area with a glass wall between the showroom and the service area. Also a very comfortable customer waiting area. When I purchased my first vehicle in June, I went to two other Chrysler/Dodge dealers first, and I was blown away at the difference when I went to Wickstrom. I ended up purchasing on the spot, and Wickstrom is the only dealer I visited for the second purchase. I've recommended Wickstrom to several friends, and I continue to be a repeat customer myself. More

No pressure Easiest car buying experience I have yet to receive and I have purchased a lot of vehicles in my lifetime. Jared was very accommodating and easy to re Easiest car buying experience I have yet to receive and I have purchased a lot of vehicles in my lifetime. Jared was very accommodating and easy to relate to. He was never too pushy, treated me with respect and delivered everything I asked for. I would recommend Wickstrom Auto Group and especially Jared to anyone in the market for a new or used vehicle. More

Worry Free Jared Nelson did such a wonderful job yesterday helping me find the right vehicle. I was looking for a nice affordable used vehicle and that is what Jared Nelson did such a wonderful job yesterday helping me find the right vehicle. I was looking for a nice affordable used vehicle and that is what I left with. There was no haggling, no hidden surprises, they even do the financing portion out in the open. Everyone that worked there smiled and seemed genuinely happy to be there. Hands down I recommend Jared Nelson and Wickstrom Auto Group to anyone looking for new or used vehicle. More

"Let's Go" to Wickstrom! We knew we were at the right dealership when we saw all the “Cub” flags on the showroom cars! Jared Nelson (whom we had communicated with on the inter We knew we were at the right dealership when we saw all the “Cub” flags on the showroom cars! Jared Nelson (whom we had communicated with on the internet) greeted us and had the car that we were looking for waiting in the the brightly lit service area so we could check it out. We talked brand, features, price….all very informative and no pressure. Jared is a true sales professional, always concerned for the customer and providing excellent customer service from beginning to end of sale. His patience explaining all the perks & features on our new Jeep Cherokee (after the sale) exceeded our expectations. Wickstrom’s dealership rates the highest of all the others we visited ...clean, modern, spacious showroom and very knowledgeable sales professionals. More

Respect, Respect and More Respect My family has purchased a handful of cars from Wickstrom. We've worked with Jared in sales, Andy and Chris in management and even met Colin & Richard My family has purchased a handful of cars from Wickstrom. We've worked with Jared in sales, Andy and Chris in management and even met Colin & Richard Wickstrom a few times. Top to bottom, we've always been shown the highest level of respect for our time, our money and our needs. Please check Wickstrom out for your next Jeep! More

Kid Friendly! I had purchased my Jeep from Wickstrom, and have been very happy with it. I usually never go back to the dealer for any maintenance, but it was conven I had purchased my Jeep from Wickstrom, and have been very happy with it. I usually never go back to the dealer for any maintenance, but it was convenient so decided to give them a try. I was very surprised, the waiting area was not only super clean, but was extremely kid friendly! I usually dread bringing my child with me to run such errands, but Wickstrom made it is! They have an individual area for the kids, a tv, a nice table, and plenty of games for them to play with! Service was super speedy, and was not over priced at all! I will definitely be going back from now on for all my service needs! Bravo Wickstrom! More

Absolutely recommend! Don DiPaulo (sales) was very professional and extremely "brand aware" in guiding me through my CPO Lincoln purchase. No double talk and no running bac Don DiPaulo (sales) was very professional and extremely "brand aware" in guiding me through my CPO Lincoln purchase. No double talk and no running back and forth to talk to the manager. Everything was up front and there were no surprises. The vehicle has been in for service a few times and a loaner was always provided. Not just any loaner but a 2015 or 2016. Great customer service. Keep up the great work and I will be back for my next purchase. More