Wickstrom Chrysler Jeep Dodge Ram

Perfect service and customer care I bought my first Jeep Grand Cherokee in Aug. 2013 and was very pleased with the sales/service support I received. Just recently we purchased a Dodg I bought my first Jeep Grand Cherokee in Aug. 2013 and was very pleased with the sales/service support I received. Just recently we purchased a Dodge Dart for my daughter. She just started her professional career and had no credit history. Again the sales/service and support we received was very professional and satisfying. We also did like the fact of not being approached by 10 sales reps. right after getting into the show room. Perfect customer care. More

Wickstrom is #1 We recently ordered a 2014 Jeep Cherokee Summit through the Costco Auto program, our sales lady is Denise & we have a wonderful experience with her. We recently ordered a 2014 Jeep Cherokee Summit through the Costco Auto program, our sales lady is Denise & we have a wonderful experience with her. She made the whole process smooth and enjoyable. I would definitely recommend her to any one who is planning to buy Chrysler products. Denise is very polite and helpful and knows the product well. We took a long drive from Skokie to Barrington to purchase our car because of the high rating of the dealership, the friendly service of Denise and her manager Joe and the big saving. More

Patience Pays Off To whom it may concern, My wife and I purchased 2 vehicles from the Wickstrom Auto Group in the past and decided to include you as one of the dealers To whom it may concern, My wife and I purchased 2 vehicles from the Wickstrom Auto Group in the past and decided to include you as one of the dealerships we were going to work with in quest of a previously owned vehicle. We were fortunate to work with Dustin Rocha as our Sales consultant. He was very patient with us, due to the constraints that we had set, including purchasing the vehicle contingent upon our mechanic’s approval after inspection. We went through several vehicles that seemed as though they would work, but for different reasons, they did not make the final cut. Dustin never gave up, and for every one that did not work out, he got closer to what might work for us. Even though it didn't go as quickly as we had anticipated, we liked Dustin’s professionalism and demeanor, and wanted to continue working with him and give him our business. Finally after a little over a month of shopping, Dustin called me to come in and take a look at a Dodge Grand Caravan that had recently come in. It went well with the test drive, and our mechanic gave it a thumbs up. We are now proud owners and excited to be driving our new van that has everything (and more) that we were looking for. Needless to say, we are very happy and hope to work with Dustin again when we need our next vehicle. I will be referring Dustin and Wickstrom to my family and friends when they decide to look for a vehicle. Thank you Mr. Wickstrom for having Dustin in your team of great sales people. More

Wickstrom is hard to beat. My wife and I have been using their service dept for at least 3 -4 years for our 2007 Jeep Liberty that we had purchased from another dealer that had My wife and I have been using their service dept for at least 3 -4 years for our 2007 Jeep Liberty that we had purchased from another dealer that had closed it's doors. This was the MAIN reason we decided to go there first to look at purchasing a new Jeep, as the whole service group, experience and waiting area is OUTSTANDING!!! We didn't make an appointment and showed up on Saturday morning. Denise Ryman met us as we opened the door with a real smile, professionalism and inquiry as to how she could help. (Without wringing her hands as to imply ...here's another sucker, lol) We pretty much knew what we were looking for (sort of),..at any rate without going on too much more, between Denise, Joe the on floor manager and Steve in finance...we could not have asked for a better experience unless they had given us the the Grand Jeep Cherokee we purchased for no charge. Wickstrom should be proud of their decisions to hire these people. More

Wickstrom was great! We bought a Jeep Grand Cherokee from Sam Kay. We were undecided as to exactly what we wanted and Sam stuck with us until we made up our mind. He was v We bought a Jeep Grand Cherokee from Sam Kay. We were undecided as to exactly what we wanted and Sam stuck with us until we made up our mind. He was very patient. In the end we got a very nice car and the whole staff did a great job. Thanks again to the whole staff for their patience More

Great Jeep dealership! We've been Wickstrom customers for 11 years and have bought 3 cars from them. We recently ordered a 2014 Jeep Cherokee, and it was a great overall exp We've been Wickstrom customers for 11 years and have bought 3 cars from them. We recently ordered a 2014 Jeep Cherokee, and it was a great overall experience. Denise is amazing. She made the whole process smooth and enjoyable. I would definitely recommend her to any women in the car buying market. I've found that male salesmen tend to discount women car shoppers as ignorant. On two earlier occasions when I was shopping around for cars, I was made to feel as though I was wasting the salesman's time. I've had men talk to me like I didn't know anything about cars other than what color I wanted. I once asked a male salesman how to engage 4WD Low, and he refused to explain it saying, "Oh, you'll never use that." I didn't ask IF I would use it, I asked HOW. Denise is the exact opposite - she was so kind, polite, and helpful. She NEVER made us feel like we were wasting her time. She was never pushy. She reached out to us throughout the process and kept us informed on our order. She seemed genuinely excited about our purchase, and that made the experience that much more enjoyable. I could not recommend Denise highly enough - please go see her if you're in the market for a Chrysler product!! More

A Pleasent Experience at Wickstrom Me and my wife were in the market for a new Jeep and we were assisted by Denise Ryman. She made a point of having a couple of vehicles ready for us t Me and my wife were in the market for a new Jeep and we were assisted by Denise Ryman. She made a point of having a couple of vehicles ready for us to look at. This was prompted after first discussing with her what we were looking for over the phone. We decided to lease rather than purchase our vehicle, because it made better sense and we are very happy with our decision. No pressure sales at this dealer no haggling just a comfortable experience and I would recommend Wickstrom to my friends and family. Denise handled herself very professionally and new a lot about the vehicle. We leased a AWD Jeep Grand Cherokee Limited and it was one of the two Denise chose, that she had pulled out for us to look at. Needless to say we had a convenient and pleasurable experience and hope that you do to. More

My husband and I were looking for a nice used car on the internet. We saw 2 nice looking vehicles and decided to drive to Barrington to look (about 50 miles). We were extremely happy when we arrived at th internet. We saw 2 nice looking vehicles and decided to drive to Barrington to look (about 50 miles). We were extremely happy when we arrived at the dealership and saw that the cars on the lot all looked very appealing. The door was opened for us and we were met by what turned out to be our salesman. We told him which vehicle we wanted to look at, and were told that they would bring the vehicle indoors for us to look over before we took a test drive. It was a very windy day, and this was a very nice surprise. We were shown the waiting area with a coffee and soda bar and comfortable sitting area provided for the customers and asked if we cared for anything while they brought the vehicle into the review area. This took only a few minutes. The review area is extremely clean and well lit, and kept at a very comfortable temperature. We were able to look over both the interior and exterior of the vehicle, never feeling the least bit pressured or hurried. Dustin answered all of our questions very quickly and very pleasantly. We were provided with the dealers inspection report on the vehicle and an explanation of what was done on the vehicle. When we took the vehicle for a test drive and not being familiar with the area, we were taken on a route that let us experience all speeds and road conditions - rough, smooth, city and highway speeds. Discussing the price of the vehicle and doing the paperwork when we decided we wanted the vehicle was also a very smooth process. Everything was explained well by the several peopled involved. To our surprise, we ended up driving our newly purchased vehicle home the same day, with plates, registration and title information completed in our envelope. The dealership and our salesman were all very friendly, courteous, accurate and efficient in their jobs. Coming from Rockford, we had never experienced such wonderful treatment by any dealership. We will refer as many people as we can to Wickstrom after our very pleasant experience. All businesses should treat their customers as well as we were treated by Dustin and others at the dealership. The friendly, clean, and spacious viewing areas should be an example for all, as should the great attitude and team work exhibited by all of the employees we came in contact with. I would recommend this dealership to anyone! More

Wickstrom made my purchase simple and straight to the point. Although it was offered, I never felt pressured to buy extra or extended offers. This was the best car purchase I ever had and look forward t point. Although it was offered, I never felt pressured to buy extra or extended offers. This was the best car purchase I ever had and look forward to seeing them for my routine maintenance. Thanks Nick!!! More

My wife Julia and I recently purchased our 4th vehicle from the Wickstrom Auto Group, a 2014 Jeep Grand Cherokee. Each purchase has been a pleasure, which is a ridiculous statement for car buying, but it from the Wickstrom Auto Group, a 2014 Jeep Grand Cherokee. Each purchase has been a pleasure, which is a ridiculous statement for car buying, but it's true. Salesman Jared Nelson and manager Adam Grubbs have gone above and beyond each purchase and exceeded our expectations. See these guys...they won't let you down. More