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Westside Lexus

Houston, TX

4.8
7,156 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,156 reviews

May 29, 2025

From start to finish, the sales and financing team made the process as smooth as possible. More

by mschuch0819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Westside Lexus responded

Thank you for your confidence in Westside Lexus, and for your business. We are grateful to have you as a customer!

May 29, 2025

Tim Gallagher was great at getting me into my new Lexus IS. It was my first Lexus and he was very attentive and patient with me answering any question I had to help me understand what I was doing. I thorou More

by rousseau077
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Westside Lexus responded

We're delighted to hear that Tim made your first Lexus experience a smooth and enjoyable one at Westside Lexus! It's fantastic that you're already loving your new car. Thank you for choosing us, and happy driving!

May 29, 2025

Nellie Gonzales was extremely helpful. In fact, she sent me two videos that were incredibly detailed on how to use all of the complicated electronics in my new Lexus. Without that, it woul More

by MAIL6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Westside Lexus responded

We're delighted to hear that Nellie went above and beyond to assist you with your new Lexus at Westside Lexus! It's great knowing the videos made understanding the electronics easier for you. Enjoy every moment in your new ride!

May 28, 2025

The salesman was very nice and helpful. I will definitely buy my next car from Westside Lexus. More

by ajl2gpd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Westside Lexus responded

We are thrilled to hear that you had an excellent purchasing experience here at Westside Lexus. We look forward to assisting you again in the future!

May 28, 2025

The dealership caters to their customers. Shawn treated us as a priority and was extremely patient and very knowledgeable. More

by cknutson0507
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Shawn provided exceptional service and made you feel like a priority at Westside Lexus. We appreciate your feedback and look forward to serving you again in the future!

May 26, 2025

Everyone I came in contact with were very nice, professional and knowledgeable. This is my third car to buy at Westside Lexus. More

by cjnick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear about your positive experiences with our team. Enjoy the new ride!

May 26, 2025

Great professional team with outstanding ethics for addressing one’s interest. Both Sydney and Sterling were excellent in their expertise. Will definitely recommend! Happy to be part of the community. More

by abdul4diamond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney McPeters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Westside Lexus responded

Thank you for sharing your positive experience with Sydney and Sterling at Westside Lexus! We're delighted to hear that our team's professionalism and expertise made a great impression. Welcome to the community, and we appreciate your recommendation!

May 26, 2025

Shannon was very courteous, professional and knowledgeable. He was always quick to respond and provide the best service. More

by RSE014
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Westside Lexus responded

We're delighted to hear that Shannon provided courteous and professional service at Westside Lexus. Thank you for sharing your positive experience with us!

May 26, 2025

Very knowledgeable about the cars. Very good customer service and patience. I would recommend them. More

by markarnold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Westside Lexus responded

Thanks so much, Mark. We look forward to your next visit to Westside Lexus!

May 26, 2025

Nick was great help. He made it all very easy. Go see Nick he will go out if his way to help. More

by sandramlpz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dallos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Westside Lexus responded

We are glad to hear that Nick was great to work with. Thanks for choosing Westside Lexus!

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