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Shekhar Shroff
Shekhar Shroff at Westside Lexus

Shekhar Shroff

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
178 Reviews
4.9

178 Reviews

Write a Review

Dealership Experience

22 yrs, 11 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

Gujarati Gujarati

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178 Reviews of Shekhar Shroff

June 10, 2024

Dealership Rating
Employee Rating

I am so please that I chosen West side Lexus I cannot have made a better chose. I had a very good Saleman very understanding. Mr S. Shroff was very good. More

by ealex2000
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

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Jun 10, 2024

Westside Lexus responded

We're delighted to hear that you had a great experience with our team at Westside Lexus! Thank you for choosing us, and we hope you're enjoying your new vehicle!

June 09, 2024

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Employee Rating

Shakar made our experience very enjoyable. He truly cares about his clients. We couldn’t be happier. More

by bjames5
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

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Jun 10, 2024

Westside Lexus responded

Your kind review warms our hearts! Thank you from the Westside Lexus Team.

May 26, 2024

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The sales staff, greeters, and finance people were all friendly, respectful, and prompt. The trade-in offer was so terrible that it was borderline offensive. More

by 1stLexus
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Trade-in Experience
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Yes
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May 28, 2024

Westside Lexus responded

Thank you for the feedback. We're glad to hear our team was friendly and respectful, but we're sorry that the trade-in offer didn't meet your expectations. Your comments will help us improve in this area.

May 25, 2024

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Employee Rating

Shekhar answered all our questions each time we visited the dealership. He is very knowledgeable and patient. More

by janelln2
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

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May 28, 2024

Westside Lexus responded

We're delighted to hear that Shekhar provided you with knowledgeable and patient service at Westside Lexus. Thanks for sharing your experience!

May 16, 2024

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This dealership was busy but all the salesperson were professional. The location was very clean too. More

by mangat_sandeep19
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Recommend Dealer
Yes
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May 16, 2024

Westside Lexus responded

Mangat, we're delighted to hear that our team welcomed you to Westside Lexus with professional service! Thank you for sharing your appreciation for our dealership. Safe travels!

April 19, 2024

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The staff provided goof services. They were efficient, professional and friendly. After sale service was good too. More

by Li
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Trade-in Experience
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Recommend Dealer
Yes
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Apr 19, 2024

Westside Lexus responded

Li, we're glad to know you had a positive experience with our team at Westside Lexus. Thanks for highlighting our efficiency and professionalism!

April 14, 2024

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Employee Rating

We have purchased four vehicles from Shekhar Shroff over the past few years. He knows the vehicles well and has always been very professional. We always receive impeccable service from Shekhar. More

by ADDPAR
Recommend Dealer
Yes
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Apr 15, 2024

Westside Lexus responded

We're so glad to know that you've had consistently great experiences with Shekhar and our team at Westside Lexus. Thank you for your loyalty over the years, we appreciate it!

March 26, 2024

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Mr. Shroff was great to deal with and communicated well from the initial showing through the delivery. More

by jbyrd3
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Yes
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Mar 26, 2024

Westside Lexus responded

We're so happy that you had a great experience with our team at Westside Lexus! Thanks for sharing this feedback with us - enjoy the ride!

March 16, 2024

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Employee Rating

Best selection of cars. We enjoy dealing with Shekhar. Finance department not so much especially considering we pay cash. More

by sjwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

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Mar 18, 2024

Westside Lexus responded

We appreciate your feedback! It's great to know you enjoyed dealing with Shekhar and our selection of cars at Westside Lexus. We'll take note of your comments about the finance department for future improvements.

February 28, 2024

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Employee Rating

No one welcome or greet you when walk in the service area. Take me a while to be sure where is the service front desk. Suggest putting a front desk sign to help the new customer. More

by Wchung
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn An

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Feb 28, 2024

Westside Lexus responded

Thanks for your feedback and suggestions about the signage in our service area at Westside Lexus. We're always looking to improve, so we appreciate you taking the time to share this with us!

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