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Westside Lexus
Houston, TX
8,105 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,105 reviews
July 25, 2026
Westside Lexus has always gone Above and Beyond in Customer Service. You all, always put the customer first. Mary Margaret and Danny Garza are terrific, as well as Service Consultant Chris Nemoto. Customer Service. You all, always put the customer first. Mary Margaret and Danny Garza are terrific, as well as Service Consultant Chris Nemoto. Thanks for making the purchasing of a car and the servicing of a vehicle such a pleasant experience. More
by david.voll
Verified Customer
July 25, 2026
Westside Lexus is amazing! Everything there was high end but very welcoming. I will be shopping there again Everything there was high end but very welcoming. I will be shopping there again More
by Johnson.rush
July 25, 2026
Rick was consistently professional, straightforward, and honest throughout the entire process. No sales pitch: he listened, understood what I needed, and offered clear, expert guidance. honest throughout the entire process. No sales pitch: he listened, understood what I needed, and offered clear, expert guidance. More
by AKINAJOHN
July 25, 2026
It was a pleasure to work with Steve and the entire Westside Lexus team. I felt listened to and appreciated. And I love my new car!! Westside Lexus team. I felt listened to and appreciated. And I love my new car!! More
by TERRI18
July 23, 2026
Joey got me fixed up with a new car in the matter of a couple of hours. Even with being short staffed, I was in and out in 2 hours. The service has been amazing and I will be recommending everyone to West couple of hours. Even with being short staffed, I was in and out in 2 hours. The service has been amazing and I will be recommending everyone to Westside Lexus going forward. More
by nathan.burks555
Employees Worked With
July 23, 2026
I loved my experience at Westside. Everyone was very accommodating and any questions I had were quickly addressed. The buying experience was very quick and easy just as I was hoping fo Everyone was very accommodating and any questions I had were quickly addressed. The buying experience was very quick and easy just as I was hoping for. Westside was recommended to me from a family member and now I recommend it to others looking at Lexus vehicles. More
by wfenton1390
Employees Worked With
July 22, 2026
I love that Westside provided a no-pressure yet highly informative experience in my recent auto purchase journey. Joey Broussard was a gem during the whole experience and I would recommend him and Westsid informative experience in my recent auto purchase journey. Joey Broussard was a gem during the whole experience and I would recommend him and Westside to anyone looking to buy a new or pre-owned Lexus! More
by staceybrich3
Employees Worked With
July 22, 2026
Christian B was excellent . We were able to finish our buy with going out for mechanic check all in the morning. The staff is helpful as well. Thanks. We were able to finish our buy with going out for mechanic check all in the morning. The staff is helpful as well. Thanks. More
by viethle281
July 21, 2026
Mr. Middleton went above and beyond. Honest and patient. He turned my initial visit from a bad review to a excellent review. He turned my initial visit from a bad review to a excellent review. More
by lloydoghogho
July 20, 2026
We love traveling from New Orleans to purchase our new vehicles. This is our second vehicle purchased in six years. The experience has always been welcoming and helpful. Our 2020 Lexus was purchased fr vehicles. This is our second vehicle purchased in six years. The experience has always been welcoming and helpful. Our 2020 Lexus was purchased from Sam Chau but he got a promotion so in 2026 we met with Adam Nguyen and he has proven to be just as good as Sam - LOL! We love driving our 2020 Lexus so much we bought an extended warranty from Paul Rockett and he was very helpful! We were waiting on our 2026 Lexus and just happened to stop in the dealership on June 20 when we were visiting family and lo and behold another 2026 Lexus was delivered to the dealership. It wasn't the color we wanted but it had everything that we wanted. So, we bought it June 20, six years and one day from when we bought our 2020 Lexus (June 19). Judy Patureau, the finance manager, was very helpful in navigating us through all the paperwork. Gary Cohen, the sales manager made it work for us to have our vehicle delivered to us in New Orleans. We loved the special attention given to us in making both of our purchasing experiences pleasant ones. Although, we will not be getting our vehicle serviced with Westside, our Lexus dealership in New Orleans is top notch and our service consultant, David Nguyen is the BEST! I enjoyed the hot beverages at Westside :) More
by CDGBAKER
