Westside Chevrolet

Lousy overpriced ripoff artists They tried to charge me $926.80 for a rear passenger window regulator which I paid $176 for at another garage. Avoid Westside Chevrolet of west Housto They tried to charge me $926.80 for a rear passenger window regulator which I paid $176 for at another garage. Avoid Westside Chevrolet of west Houston/Katy Texas. More

2 hours for scheduled oil change. 2 hours to change oil, tire rotation not done as promised, had to use car alarm to locate when it was "completed". Not friendly. Worst experience to d 2 hours to change oil, tire rotation not done as promised, had to use car alarm to locate when it was "completed". Not friendly. Worst experience to date from any dealership and have been buying cars for 45 years. Will walk before taking anything back to them to work on. More

Worst service ever received So the dealership calls my wife and says mam you have a recall would you like to bring it in, wife says sure how long will it take? Lady says 45 minut So the dealership calls my wife and says mam you have a recall would you like to bring it in, wife says sure how long will it take? Lady says 45 minutes, wife says ok I'll wait for it, they set the appointment for 11 am. At 1 pm wife calls and says they still haven't finished. So I call up there and raise xxxx and all I hear is excuses. I get better service at my FORD dealership on my wife's CHEVROLET. Last time we will be there and worst service ever. More

Service Department I had my car service for the recall on the radio. My radio now doesn't work properly antymore and it says service rear view system. I called and was t I had my car service for the recall on the radio. My radio now doesn't work properly antymore and it says service rear view system. I called and was told to bring it in Saturday morning early and I said I'll be there before 8:30 after my run. I get to the service department only to be told that I had spoken with someone in PA which isn't true and that their are no techs their on the weekend. I'm at work Monday thru Friday at 6:30 to 4pm and I'm at Kingsland park and ride by 5:15 to make it to work on time. This is the second time that I've had extremely poor customer service from west side Chevrolet and it's very frustrating to be told one thing only to get there and be told that you can't be helped. More

AVOID THIS GARAGE AVOID this garage: 3rd in line at 6:30am. Given all the small talk about the car being ready the same day. Call late afternoon with a "sob" story abou AVOID this garage: 3rd in line at 6:30am. Given all the small talk about the car being ready the same day. Call late afternoon with a "sob" story about being under staffed and the car not having been looked at even though it was 3rd in line! I had to make alternative arrangements to pick it up on Tuesday following what was later explained as an easy repair. At pick up nobody knew where my key was although they we very quick to point me to the payment booth. The car was clean on arrival. On pick up oily finger marks on the side window and door but more disturbing was a huge grease mark on the door interior. Just let me know ahead of time when I drop the car off that there is a possibility of delays. Don't feed me a bunch of excuses. While collecting the car another customer was in an argument. His aircon was suppose to have been fixed but continued to blow hot air....just like the guy that dealt with me! More

Dishonest Salesman Very unprofessional. We had an agreed upon price for a car and planned to pick it up after work. When we have purchased from other car dealers they a Very unprofessional. We had an agreed upon price for a car and planned to pick it up after work. When we have purchased from other car dealers they are happy to have the car and paperwork ready to go for us. These jokers called us at 2 pm to tell us they'd sold the car to someone else. They obviously used the fact that we were purchasing the car to goad this other buyer into making a deal that day. Up until that point they did not seem like typical used car salesmen, but I guess everyone shows their true colors if you give them enough time - Westside Chevrolet only took a few hours. I'd highly recommend taking your business elsewhere. More

Customer Service does not exist Took my 2014 Corvette in for two electrical problems, after keeping the car for 2 days they told there is nothing wrong with the car. One of the probl Took my 2014 Corvette in for two electrical problems, after keeping the car for 2 days they told there is nothing wrong with the car. One of the problems was the drivers seat wouldn't hold it's settings, I called another dealer and read the book they told me the wrong way to how to set the seats. The service advisors and cashiers have no concern for your time or satisfaction . How Chevrolet lets them stay in business is beyond me. I was in the automobile business for 47 years and in all my life I would never treat people they way they do. DO NOT GO TO THIS DEALERSHIP FOR ANYTHING! More

UNETHICAL! ELDER ABUSE! This dealership (Chad Mulholland/ R Crandall) took advantage of my 83 year old father. I acknowledge that my father is responsible for himself so t This dealership (Chad Mulholland/ R Crandall) took advantage of my 83 year old father. I acknowledge that my father is responsible for himself so the fact that they low-balled him on his trade in is on my father. However they sold him a 2014 demo as a "new" truck (which my father thought was a 2015) and we later found out when we went to sell it, that it had previous body damage which was not disclosed to my father. The dealership was unwilling to do anything that made the situation right so they lost our business for the new Chevy we just bought. More

horrible service techs...over tightened my oil filter and oil drain bolt. did not tightened my lug nuts on one wheel and almost had an accident...not quality work and will never bring my car or recommend th oil drain bolt. did not tightened my lug nuts on one wheel and almost had an accident...not quality work and will never bring my car or recommend them to anyone...stay away!! More

I bought a 31,700 dollar vehicle from westside, a few months later The dealer had to work on my 2012 Malibu 2LZ at which it had 7000 miles(5,800 at time of original issue and 0,450 at time of leather iss months later The dealer had to work on my 2012 Malibu 2LZ at which it had 7000 miles(5,800 at time of original issue and 0,450 at time of leather issue), the front right strut went out which they replaced and screwed up my alignment and my steering wheel does not sit strait anymore. my ac went out, and now it doesn't blow out evenly. they also had to work on my leather, in which they completely ruined it in their "repairing". they put some kind of patch on the parts which needed work and painted the rest of the seat to match the patch. i told them it looked discolored and they simply got uproared and angry threatening me, talking down and disrespectfully to me (all of which i have a recording.) when i got home, i figured i would use the leather wipes to maybe make them match the reat of my seats which i have always used them on. the leather wipes removed the "paint" revealing the patches on the seat. They claimed they only touched up a little spot, which was obviously not true. They are simply being a bunch of 5 year old children, mad that I caught them "CUTTING CORNERS." This is the worst dealership i have ever been to, I would think twice before being sucked into buying something from this dealership! More