Westside Chevrolet

Jose did a great job making sure that my vehicle was fixed right. Great job, fixed right. Great job, More

One of the best Chevy dealerships I’ve dealt with so far since I had always ready to help and get the job done in a timely manner far since I had always ready to help and get the job done in a timely manner More

I had gone to another dealership earlier that day, and I was not happy with my experience or the price ranges that they were giving me. I then went home for the day and started looking around and found West was not happy with my experience or the price ranges that they were giving me. I then went home for the day and started looking around and found Westside Chevrolet had what I was looking for. I contacted the dealership and spoke with Luke, who was very accommodating and kind on the phone. Luke then referred me to salesman Jason who I met with, upon my arrival at the dealership, I explained to Jason my previous experience what I was looking for what I wanted and Jason did just that. Jason delivered with top-notch exceptional performance. He was very understanding. He knew what I wanted. He knew what he was doing and he helped me buy the vehicle that I was looking for. I am very happy with my purchase. I'm extremely happy with my experience at Westside Chevrolet and for future references I will go back and use them. More

Westside Chevrolet's entire Management team is extraordinarily helpful and courteous in their functions and comfortably swift in the entire process from your application to final delivery of your extraordinarily helpful and courteous in their functions and comfortably swift in the entire process from your application to final delivery of your vehicle. More

Excellent service free car wash minimum wait time friendly people clean bathrooms free coffee decent prices friendly people clean bathrooms free coffee decent prices More

Honest and good communication. Front office very attentive and great customer service. Will highly recommend Front office very attentive and great customer service. Will highly recommend More

We had a great experience purchasing our new truck. Matt Peacock was very helpful and knowledgeable which made us comfortable knowing that we picked the right truck to tow our boat. Can't wait to tak Matt Peacock was very helpful and knowledgeable which made us comfortable knowing that we picked the right truck to tow our boat. Can't wait to take the boat out and see how the truck handles. More

Very poor service. They will not listen to your problems of your vehicle. If you say you need breaks done they will tell you to buy new tires first. Even while we were They will not listen to your problems of your vehicle. If you say you need breaks done they will tell you to buy new tires first. Even while we were waiting for our car the service advisor was on the phone with another customer trying to play him with more parts and service but that customer also got angry with him even tho he already told me he didn’t know much about cars cause that isn’t his job. A bunch of thieves and racists punks. Whatever manager there while was trying to argue with me that I know nothing and keeping my car from me, he had all his guys come in the office to try to scare me. Then had the service lady go multiple time to my other car with my kids in there trying to get them out there. Be careful with this place this is not a professional place and not safe for kids to be around. More

What a horrible experience. After bringing in my vehicle for a simple oil change and tire rotation, I noticed that a cap for the wheel lug nuts was missing. After bringing it After bringing in my vehicle for a simple oil change and tire rotation, I noticed that a cap for the wheel lug nuts was missing. After bringing it to their immediate attention, they said they would get back with me. Never once did they reach out to me. After I called many times and left voice messages, they never responded to me. After driving back to talk about it, they pushed me off again saying that they would get back with me. Finally after over a week, I got a hold of the service manager. Although I have security video evidence that the cover was on my vehicle, the manager only chooses to believe the word of a tech with no evidence from their security cameras to back that up. They were unwilling to replace something as simple as a wheel cover when I have video proof. More

I am so disapointed in this dealership right now that I doubt I will go back. I've bought vehicles here in the past and have always gone to this dealership for my service needs. Most have been recall or doubt I will go back. I've bought vehicles here in the past and have always gone to this dealership for my service needs. Most have been recall or warranty work, and although I've never had great service, they are the closest, so I have dealt with it. A year ago I bought 2 vehicles from Buckalew Chevy, and I brought my Tahoe in to Westide about 6 months ago for them to add a chip that wasn't available when I bought the truck. They told me I still had my free oil change that was going to expire in June. I told them I had just gotten the oil changed a week prior, and with full synthetic oil, I wouldn't need another oil change for about 6 months. There were 3 people there and they told me that it was ok if I came in after the year and they would honor it. The time came last week that I needed another oil change, and when I called to set up an appointment, they told me they didn't take appointments on Saturdays. I wanted to confirm they would honor the free oil change since it had been a year since I bought the truck, and she told me they would. I brought the truck in this past Saturday, and I told them everything I had just written above, and without hesitation, the service guy Shawn (who was one of the 3 guys 3 months earlier) told me he can't honor the service becasue it had expired at the end of June. I didn't expect him to remember a conversation 6 months ago, but I reiterated that we had talked several months ago and also told him that the girl on the phone told me they would honor it a few days earlier. He then told me he had no idea who I talked to and simply wasn't going to honor it today. It's not so much the money, but the blatant dishonesty and lack of personality. Don't tell me you can do something to get me to come back in when you can't. Perhaps it was because it was later in the day and there were only 2 people there, but he was the one making the decisions. Bottom line, like many of you, I can't stand dealing with most dealership servicing departments, especially the big ones. I spent over $125,000 on my two new vehicles from Buckalew Chevy instead of Westside this time because Westside was tacking on over $15,000 in "Delivery Charges" or whatever they called it. Buckalew in Conroe allowed me to build the trucks to how I wanted it, and I paid what Chevy charged without the added dealer prep or delivery fees that Westside was charging. I should have taken the Tahoe to Conroe to have them service my truck, but lesson learned. They were great during the sales process and have been helpful the two times I went back for service. I will be going out there next time. More