Westside Chevrolet
Katy, TX
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83 Reviews of Westside Chevrolet
AVOID THIS GARAGE AVOID this garage: 3rd in line at 6:30am. Given all the small talk about the car being ready the same day. Call late afternoon with a "sob" story abou AVOID this garage: 3rd in line at 6:30am. Given all the small talk about the car being ready the same day. Call late afternoon with a "sob" story about being under staffed and the car not having been looked at even though it was 3rd in line! I had to make alternative arrangements to pick it up on Tuesday following what was later explained as an easy repair. At pick up nobody knew where my key was although they we very quick to point me to the payment booth. The car was clean on arrival. On pick up oily finger marks on the side window and door but more disturbing was a huge grease mark on the door interior. Just let me know ahead of time when I drop the car off that there is a possibility of delays. Don't feed me a bunch of excuses. While collecting the car another customer was in an argument. His aircon was suppose to have been fixed but continued to blow hot air....just like the guy that dealt with me! More
Dishonest Salesman Very unprofessional. We had an agreed upon price for a car and planned to pick it up after work. When we have purchased from other car dealers they a Very unprofessional. We had an agreed upon price for a car and planned to pick it up after work. When we have purchased from other car dealers they are happy to have the car and paperwork ready to go for us. These jokers called us at 2 pm to tell us they'd sold the car to someone else. They obviously used the fact that we were purchasing the car to goad this other buyer into making a deal that day. Up until that point they did not seem like typical used car salesmen, but I guess everyone shows their true colors if you give them enough time - Westside Chevrolet only took a few hours. I'd highly recommend taking your business elsewhere. More
Customer Service does not exist Took my 2014 Corvette in for two electrical problems, after keeping the car for 2 days they told there is nothing wrong with the car. One of the probl Took my 2014 Corvette in for two electrical problems, after keeping the car for 2 days they told there is nothing wrong with the car. One of the problems was the drivers seat wouldn't hold it's settings, I called another dealer and read the book they told me the wrong way to how to set the seats. The service advisors and cashiers have no concern for your time or satisfaction . How Chevrolet lets them stay in business is beyond me. I was in the automobile business for 47 years and in all my life I would never treat people they way they do. DO NOT GO TO THIS DEALERSHIP FOR ANYTHING! More
UNETHICAL! ELDER ABUSE! This dealership (Chad Mulholland/ R Crandall) took advantage of my 83 year old father. I acknowledge that my father is responsible for himself so t This dealership (Chad Mulholland/ R Crandall) took advantage of my 83 year old father. I acknowledge that my father is responsible for himself so the fact that they low-balled him on his trade in is on my father. However they sold him a 2014 demo as a "new" truck (which my father thought was a 2015) and we later found out when we went to sell it, that it had previous body damage which was not disclosed to my father. The dealership was unwilling to do anything that made the situation right so they lost our business for the new Chevy we just bought. More
horrible service techs...over tightened my oil filter and oil drain bolt. did not tightened my lug nuts on one wheel and almost had an accident...not quality work and will never bring my car or recommend th oil drain bolt. did not tightened my lug nuts on one wheel and almost had an accident...not quality work and will never bring my car or recommend them to anyone...stay away!! More
I bought a 31,700 dollar vehicle from westside, a few months later The dealer had to work on my 2012 Malibu 2LZ at which it had 7000 miles(5,800 at time of original issue and 0,450 at time of leather iss months later The dealer had to work on my 2012 Malibu 2LZ at which it had 7000 miles(5,800 at time of original issue and 0,450 at time of leather issue), the front right strut went out which they replaced and screwed up my alignment and my steering wheel does not sit strait anymore. my ac went out, and now it doesn't blow out evenly. they also had to work on my leather, in which they completely ruined it in their "repairing". they put some kind of patch on the parts which needed work and painted the rest of the seat to match the patch. i told them it looked discolored and they simply got uproared and angry threatening me, talking down and disrespectfully to me (all of which i have a recording.) when i got home, i figured i would use the leather wipes to maybe make them match the reat of my seats which i have always used them on. the leather wipes removed the "paint" revealing the patches on the seat. They claimed they only touched up a little spot, which was obviously not true. They are simply being a bunch of 5 year old children, mad that I caught them "CUTTING CORNERS." This is the worst dealership i have ever been to, I would think twice before being sucked into buying something from this dealership! More
I have be going to this Dealership ever since the Auffenberg Family bought it and have had nothing be good experiences with them. I have used every department in the store and the are all helpful. Auffenberg Family bought it and have had nothing be good experiences with them. I have used every department in the store and the are all helpful. More
Bought a used Dodge truck for my son. This was his first car the truck and we were not sure if we should buy from a dealership or a private seller. They were very helpful at the dealership! car the truck and we were not sure if we should buy from a dealership or a private seller. They were very helpful at the dealership! More
I have been a customer of Bob Johnson for 9 years. Over this time my husband (also a Vietnam vet)and I have bought 10 vehicles through Bob. He's always been professional and friendly and has always gone th this time my husband (also a Vietnam vet)and I have bought 10 vehicles through Bob. He's always been professional and friendly and has always gone the extra mile for us. I've lost count of the amount of friends and family members we've sent to him over the years. Bob certainly makes buying a car a pleasure rather than a dreaded chore. I reccommend him highly to anyone looking for a sales consultant who will listen, explain, provide options and after sales support. More
I bought my 7th Corvette from Westside Chevrolet. The salesman Bob Johnson was informative and knowledgeable about vettes. To top it off, he's a retired Vietnam veteran who served our country. Much xxxxx salesman Bob Johnson was informative and knowledgeable about vettes. To top it off, he's a retired Vietnam veteran who served our country. Much xxxxxxto him! After owning 6 vettes it's hard to be impressed from a typical salesperson who learned everything from a brochure. Bob was different. He's owned several vettes himself and was a fellow vettenut like myself. He made the process painless and I got a great deal. Thanks Bob and Westside Chevrolet for making it happen. Save the wave!! More