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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
910 Reviews
Today: 7:00 AM - 5:00 PM Closed Now
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910 Reviews of Westown Ford Lincoln - Service Center

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February 12, 2021

got truck in quick and finished quick. explained in detail what the problem was and how to keep it from happening again very friendly and knowledgeable More

by letrmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

One day after having a multiple points check while driving out of town all four of my tires indicated they were low of air pressure. More

by Steve West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Very polite and quality service I had a remote start installed on my car and it works great it really helps when it's cold out. I get to go out and get in a nice warm car of a morning More

by Ryne White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

I was very pleased with the service. People were courteous, the work was done quickly, the quality was great, the communication was good, and the price was reasonable. More

by jrush1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Simply, caring, efficient, quality, cost effective, value. The staff in sales with Wade Mueller and Jim Birdsell, Service team always is great, look forward to it. More

by kathy.hull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

My oil change visit was fine. I called ahead to get on the list for service which saved time. I will remember to use it in the future. More

by markfra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

Wonderful customer service friendly kind and show carrring about others when is needed ❤️👍. Keep up the good work 💯 all of you are amazing and I will recommended 💯👍 More

by Maria Rehberg
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nice and kind the men that help me taking me to Walmart for the time my car was fix. I’m very thankful for all of you
January 29, 2021

I bought my car here several years ago. They have a very friendly staff. The service department is excellent.I will always go here. Nice dealership. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Was very happy with all aspects of my service visit, everything was excellent and everyone was very helpful and efficient. I was kept updated while waiting also. Maria Gregory More

by Maria and Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
January 22, 2021

Daniel is just the best service advisor in the whole world. He’s just the absolute here of that dealership. I love dealing with him. More

by D-unit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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