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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
910 Reviews

910 Reviews of Westown Ford Lincoln - Service Center

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February 27, 2021

This visit was just for a regular oilchange.I left the This visit was just for a regular oil change.I left the car and received a call promptly when it was ready.When I went to the office to pay,there was More

by ljsaxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

I do like the quality of work.and the people. I will continue to come as I have always at ridings.only 1 complaint no one from the dealership wore mask except 1 from service department . again that wo More

by ferg5758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

We’re honest about my problem Documented properly in order to get my money returned on parts purchased from dealer who was not wanting to help More

by donnieosborne101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Great service with a great team. My vehicle had several issues that needed attention and they knocked it all out in one fell swoop and explained everything perfectly. Thanks again! More

by Dhack7779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
February 23, 2021

Staff is friendly, courteous, helpful. Wait time is reasonable. The dealership is very clean. I have never had any problems with the work they have done for me. Prices are reasonable. More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Went in for a quick service and was surprised at the wait time at first. Service was done in a timely manner and very efficient. Service desk gentleman was very kind and friendly. More

by GabeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
February 20, 2021

Quick service, good attitude, very helpful,.My car is Quick service, good attitude, very helpful,. My car is starting every time now it's a good battery . Looking for great service in the future More

by myow1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

This dealership is a very friendly and professional staff and they always take great care of their customers and vehicles and always there when you need them! More

by ralphandkaren1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Stelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Brad Reese
February 17, 2021

Always good customer service, tech’s knowledgeable, service rep’s adjust for add-ons, very courteous and are able to get you in at your convenience More

by timjritzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Brad Reese
February 17, 2021

I have had nothing but great service when using Westown Ford Lincoln dealership. The customer service is outstanding. From the front desk to the automotive techs. More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lyons
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