Westown Ford Lincoln - Service Center

Came in for a software update and had a low tire light on dealership said nothing nor did anything about the light. Also the entire steering column cover was off when I got back in the car at the dealership. dealership said nothing nor did anything about the light. Also the entire steering column cover was off when I got back in the car at the dealership. More

all employees i have worked with have always been very helpful. am very pleased with my purchase. helpful. am very pleased with my purchase. More

The service department is excellent! They are thorough and work until the issue is fixed. They are thorough and work until the issue is fixed. More

Very exceptional dealership. Everyone was very friendly & knowledgeable. It’s the best Ford dealer in central Illinois. Everyone was very friendly & knowledgeable. It’s the best Ford dealer in central Illinois. More

Jeremy was not happy that I brought my vehicle there since I did not purchase there. I asked about getting door code for truck but he seemed to busy. Said it would take an hour on machine to get code. H since I did not purchase there. I asked about getting door code for truck but he seemed to busy. Said it would take an hour on machine to get code. He did not even give me a price for that. I had looked at vehicles there. She was so nice. She followed up with me and told me to bring it in for service. I will be going to another ford dealer after this visit. More

Very friendly and customer service oriented. From the receptionist, driver to mechanic , I couldn’t have been more pleased. Thank you ! Well done! From the receptionist, driver to mechanic , I couldn’t have been more pleased. Thank you ! Well done! More

I am happy with the service you do on my pickup I feel it is done professionally and In a Acceptable amount of time Thank You All And have A Merry Christmas it is done professionally and In a Acceptable amount of time Thank You All And have A Merry Christmas More

I had an electronic problem, and needed an update on my truck. They were friendly and got me all fixed up. truck. They were friendly and got me all fixed up. More

Jeremy was very friendly and courteous. Job was done promptly.. Shuttle had me to work on time Job was done promptly.. Shuttle had me to work on time More

Great experience! We were looking for something that wasn't available when we first went shopping. Cory called as soon as they got one in. Exactly what we were looking We were looking for something that wasn't available when we first went shopping. Cory called as soon as they got one in. Exactly what we were looking for! This is our second purchase there in less than 2 years. Great to deal with from sales to service. More