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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
902 Reviews

902 Reviews of Westown Ford Lincoln - Service Center

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December 14, 2024

Jeremy was very friendly and courteous. Job was done promptly.. Shuttle had me to work on time More

by nancy.fryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Great experience! We were looking for something that wasn't available when we first went shopping. Cory called as soon as they got one in. Exactly what we were looking More

by deorfamily
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Good but they take a long to let me know what’s wrong with the car More

by Luissabino493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Good oil change. Wish we could buy something there. Be nice to deal local. Don’t know how many times had an appointment to get things looked at and had to make anothe More

by mcqueen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I was very pleased with everything. The service department was friendly and knowledgeable. The length of time it took to repair my vehicle was appropriate when considering the work nee More

by Craig Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Westown Ford is an amazing . dealership. Went there for a tire rotation and oil change and couldn’t ask for a better experience. . More

by ket2404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

I have just started using this dealership in the last 12 months and they rock. My truck has 186000 miles and needed a few things to get back to up to speed. Got that knocked out and the truck runs amazing. More

by Chvckwchvckw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

The service department kept me updated. They were very helpful. The two men who transported me were especially kind and helpful. More

by christinabd202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Mr. Lonergan
November 22, 2024

Everything has been perfect sofar. The recall work and estimate was completed in a few hours. More

by cstajdu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Wade . More than satisfied with his service. Will highly recommend. To anyone wanting to buy. More

by molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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