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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
901 Reviews

901 Reviews of Westown Ford Lincoln - Service Center

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February 25, 2025

Had my truck there for almost a month. They never could fix it. Had to call just to get updates. More

by waynergard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Kaufmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Great, thoughtful service. Got me out by 8 am, with a ride to get my wallet. More

by sgodek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

The service manager Jeremy was great to work with. An elderly gentleman from there gave me a ride home and picked me up when car was ready. He was sleepy. Thanks Creedy. More

by justinkaufmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

I took my car there for a recall my car is super loud now. It's going through gas like crazy extremely passed off coast me another repair bill!!!!!! More

by martinmarla726
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Kaufmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Great service , friendly staff. . I was very happy with my alignment on my Jeep and will definitely go back for any other service My Jeep may need. Thank you! More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Awesome dealership and Daniel and Mike in the service department were Awesome as well. The tech that did the work on the ford van went beyond what I expected. Thanks for being able to fix our van quickly More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Dealership did excellent job everyone tried hard to do a great job and got me in without waiting More

by bestrang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Everyone did a excellent job on a vehicle that would take care of my daughter and make sure that she’s safe along with keeping my granddaughter safe and comfortable as well thank you again for your professio More

by j-ackerman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

So the people working at the westown is very cool and they are give a good service The service is very class More

by mithcheldynonord22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Cerra is the best for helping her customers. All was good with my car. But forgot to put one of my tire caps on. 😆 More

by lucas40
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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