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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
913 Reviews

913 Reviews of Westown Ford Lincoln - Service Center

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August 06, 2024

Got my vehicle done in a timely manner. Were courteous and got the job done More

by dikaspenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Great Service and Great people to work with. We have bought several cars from Westown More

by gbestudik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

We called about a battery for our car, within 2 hours we drove in, purchased and they installed. More

by kb1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Excellent experience from start to finish and with each person I spoke with! I would highly recommend to my family and friends!! More

by mcarmody
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Can’t figure out how to fix my cruise control. They say there is no code for it but the buttons don’t work as they should after they installed new buttons. They didn’t even change my oil or spark More

by turner.donald27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Daniels
June 30, 2024

Very nice. Wish I could have gotten my service recall complete while at dealership as I live 30 min from dealership More

by jomywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

They couldn't find the problem with my truck,it shakes,something is making my tires lopsided, like a wheelbarring More

by lackscheidepatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

Always friendly people and quick to help satisfy your needs! Much better place than united cheverlot! More

by graham511968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

They were fantastic! They expedited getting me in for an engine failure issue and even fixed it a day early. On top of that I was given a discount for an oil change. More

by Big Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

I've owned 4 or 5 dodge trucks and bought them all from Westown in Jacksonville, great trucks and great service 👍 More

by drpopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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