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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
879 Reviews

879 Reviews of Westown Ford Lincoln - Service Center

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August 15, 2024

When I called for the appt, they got me right in. I very much appreciated it. More

by Susie1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist
August 13, 2024

I would highly recommend Westown Ford for your automotive needs. They are a pleasure to work with. They went above and beyond to help us find the right automobile. More

by djgirl662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Grinkey
August 13, 2024

They pay attention to details and make sure to listen when you explain about the issues you are having with your vehicle. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

They were courteous and worked with my time constraints. Service done quickly and called immediately when completed More

by allanw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

The staff is always very friendly every time I come in there. Shop has been pretty fast with all of my oil changes. More

by hebur75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

I have never had any complaints. Always got good service. Would recommend them to my friends and family More

by fordman1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Daniels
August 06, 2024

Got my vehicle done in a timely manner. Were courteous and got the job done More

by dikaspenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Great Service and Great people to work with. We have bought several cars from Westown More

by gbestudik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

We called about a battery for our car, within 2 hours we drove in, purchased and they installed. More

by kb1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Excellent experience from start to finish and with each person I spoke with! I would highly recommend to my family and friends!! More

by mcarmody
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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