Westown Ford Lincoln - Service Center
Jacksonville, IL
879 Reviews of Westown Ford Lincoln - Service Center
Friendly, courteous and cooperative! ! On time and did a very good job of keeping me informed. ! On time and did a very good job of keeping me informed. More
I have had good dealings with this establishment and the staff is very friendly and professional and this unit is very clean. Thank you staff is very friendly and professional and this unit is very clean. Thank you More
Friendly helpful service! After purchasing our new truck, Xander was extremely helpful in explaining the new features on our truck. After purchasing our new truck, Xander was extremely helpful in explaining the new features on our truck. More
Would be nice if the techs would use fender apron. Instead of getting oil smudges on fender, hood , door and handles. Plus putting a single sheet of paper on the hood and writing on it with a ball po Instead of getting oil smudges on fender, hood , door and handles. Plus putting a single sheet of paper on the hood and writing on it with a ball point pen. More
I called in due to having no ac in my vehicle I asked if it was covered on warranty no one could tell me so I asked when i scheduled the appointment what it would cost me again no one said anything about an it was covered on warranty no one could tell me so I asked when i scheduled the appointment what it would cost me again no one said anything about any fees then i was called an told it’s ready for pick up an I owe them for the diagnostic fee I would of thought from a deal ship they would of knew the answers to most of my questions seems like I was trapped in to paying a fee an you guys knew it wasn’t covered. To begin with. I will prolly never return to Westown ford again. More
Great dealership. Service department served us quickly with a smile. Was able to have a nice conversation with Slick. Slick has sold us several vehicles. Service department served us quickly with a smile. Was able to have a nice conversation with Slick. Slick has sold us several vehicles. More
I was greeted with a smile from the service manager. I was delivered to work while the vehicle was serviced. Overall a good experience. I was delivered to work while the vehicle was serviced. Overall a good experience. More
THEY WERE EXCELLENT AS USUAL. WASNT THERE VERY LONG. TOLD ME WHAT ALL NEEDS TO BE DONE NEXT TIME WASNT THERE VERY LONG. TOLD ME WHAT ALL NEEDS TO BE DONE NEXT TIME More
Great service and support from Westown Ford! Utilizing their Net Checkin app makes it easy to set up an appointment and gauge the wait time for service. The Service Managers are helpful and cou Utilizing their Net Checkin app makes it easy to set up an appointment and gauge the wait time for service. The Service Managers are helpful and courteous and explain everything to you. Always a great experience here! More