Westown Ford Lincoln - Service Center
Jacksonville, IL
901 Reviews of Westown Ford Lincoln - Service Center
Service was fast and friendly. Was willing to text me for any informations since I am deaf. Offered me to prepaid for parts and pay labor after parts arrived which was nice. Was willing to text me for any informations since I am deaf. Offered me to prepaid for parts and pay labor after parts arrived which was nice. More
Took my truck to get repaired. Came back with even more issues than it went in with. Came back with even more issues than it went in with. More
After paying $120 for oil change, our fluids were not topped off, form indicated they were. Took vehicle back out there and had mechanic verify the service was not done, nor was my wife told her radiator topped off, form indicated they were. Took vehicle back out there and had mechanic verify the service was not done, nor was my wife told her radiator fluid was low. Hard to believe the report on our vehicle is even accurate, or work was even done. I’m a long time customer of Ford. More
Jeremy was extremely helpful with providing options for tire replacements and prices. Easy process and great customer service! tire replacements and prices. Easy process and great customer service! More
Always courteous helpful and professional, we enjoy every interaction with Westown Ford service department and staff. interaction with Westown Ford service department and staff. More
Great service department. I was able to quickly get in and had my issue looked and resolved. I was able to quickly get in and had my issue looked and resolved. More
The whole team did a great job resolving a tire balance issue on our new Aviator. Thank You Westown issue on our new Aviator. Thank You Westown More
I love the service at I receive each time at Westown Ford when I get my oil changed. when I get my oil changed. More
Vicky was great to work with during and after the sale. The service department is very friendly. The service department is very friendly. More