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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
875 Reviews

875 Reviews of Westown Ford Lincoln - Service Center

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January 22, 2025

My experience with Westtown Ford was great ! Our saleswoman was exceptional & the all the mangers & financial dept was also exceptional ! I would recommend this dealership to everyone ! More

by chandy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Always friendly, considerate & helpful. Vicki was great in helping locate a car to fit my needs. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

West town ford employees are always friendly and helpful! I am so glad i choose them to buy my vehicle Instead of going back to united Chevrolet, At United there employees are not friendly, and they ta More

by graham511968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Got me some n on time did d what they needed to do and got me out quickly More

by Redbone_62621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Thanks for taking care of me for over 10 years & 2 vehicles. And for a ride to & from the dealership. I appreciate being able to do thing while my car is being serviced. More

by DL DeOrnellas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Always a great experience with the Service team at Westown Ford. They’re friendly, knowledgeable and flexible with getting repairs and service done on your vehicle. More

by Cornboy98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

They had good fast service. . And the workers were very nice . I would definitely go back in the future. More

by torrerobinson948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Took a long time, but finally solved the problems we had. Service department finally persevered. More

by Romine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Very friendly employees! The service department was fast and courtesy. The General Manger visited we me while I was waiting! More

by robynst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Jeremy and the entire service department did everything possible to make getting my vehicle serviced a good experience. More

by lonrgn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dawdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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