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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
888 Reviews

888 Reviews of Westown Ford Lincoln - Service Center

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February 22, 2025

I took my car there for a recall my car is super loud now. It's going through gas like crazy extremely passed off coast me another repair bill!!!!!! More

by martinmarla726
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Kaufmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Great service , friendly staff. . I was very happy with my alignment on my Jeep and will definitely go back for any other service My Jeep may need. Thank you! More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Awesome dealership and Daniel and Mike in the service department were Awesome as well. The tech that did the work on the ford van went beyond what I expected. Thanks for being able to fix our van quickly More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Dealership did excellent job everyone tried hard to do a great job and got me in without waiting More

by bestrang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Everyone did a excellent job on a vehicle that would take care of my daughter and make sure that she’s safe along with keeping my granddaughter safe and comfortable as well thank you again for your professio More

by j-ackerman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

So the people working at the westown is very cool and they are give a good service The service is very class More

by mithcheldynonord22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Cerra is the best for helping her customers. All was good with my car. But forgot to put one of my tire caps on. 😆 More

by lucas40
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I had a situation where one of my tires was showing extreme like pressure and I called Westown service department and they told me to come right in. They found a screw in my tire, repaired it and I was More

by ksix52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I was happy with the service that day. It was prompt and the set folks were courteous. More

by rydobson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Very fast oil change and tire rotation service- was in and out in 15-20 minutes! More

by aknwpc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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