Westown Ford Lincoln

New Truck had a few problems Took my new truck had a few problems. so I took it to the service department. They were able to work it in that day. Both problems were fixed and it w Took my new truck had a few problems. so I took it to the service department. They were able to work it in that day. Both problems were fixed and it was covered under warranty. Was back on the road by late afternoon. More

It took a little longer than I expected but not by much. When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad. What I did like, I had no idea that my Ford Pass or whatever its called would pay for it. I was basically getting a damaged tire replaced. I thought the Ford Pass rewards were only for basic maintenance, so I did not even ask about it. Well, when it came time to pay my bill they informed me my Ford Pass covered the cost of the tire and the labor. I was fully prepared to write a check so that a pleasant surprise. They could have easily charged me the real cost and I would have not known any better. So hats off to them for making sure that the Ford Pass points get used even when you are not expecting it. Final thoughts...I bought this car here and now I have had a repair here. Neither went absolutely perfect, ( that's what it takes for me to give 5 stars ) but my complaints are minor and in my many years, I have yet to see a perfect dealership. I've only have had two experiences with Westown Ford, but at this time, I'm a pretty happy camper and I love my new Ecosport. More

I was treated very well by everyone! Brad Baptist in Maintenance is my 'Go To Guy' if I have an important question. The Manager, Jim Birdsell, is always very pleasant and considerate, th Brad Baptist in Maintenance is my 'Go To Guy' if I have an important question. The Manager, Jim Birdsell, is always very pleasant and considerate, the Finance Guy, Brad Reese, is very helpful and efficient. Joe was my Sales Person this time and he is a Super Nice considerate Gentleman also. When I get some time, we will begin the task of fixing the things I found on my Beautiful used vehicle. More

Oil Change I was pleased with the timeliness of the oil change in my van and am grateful for the key drop off service. Thanks! Paula Haley I was pleased with the timeliness of the oil change in my van and am grateful for the key drop off service. Thanks! Paula Haley More

Very well accommodated while there. Jeremy was very good at his job. Will definitely recommend him in the future. Amenities were awesome and the place was clean. at his job. Will definitely recommend him in the future. Amenities were awesome and the place was clean. More

A very organized and thoughtful service. Westtown Ford has been out front on all their dealings with us. The service equals their salesmanship ethics. It is good to have a dealership in town Westtown Ford has been out front on all their dealings with us. The service equals their salesmanship ethics. It is good to have a dealership in town the dealers what is promises. More

I have complete confidence with purchasing a vehicle and knowing that I will have great service in the service department. Jim Birdsell and Wade Muller have both gone the extra effort to make sure I am c knowing that I will have great service in the service department. Jim Birdsell and Wade Muller have both gone the extra effort to make sure I am completely satisfied with the sales process onto any servicing my vehicles. More

Everyone at Westown is great! Been going to Westown for quite some time. They are so helpful and make sure your vehicle receives the utmost care. quite some time. They are so helpful and make sure your vehicle receives the utmost care. More

Great service Maintenance done quickly and efficiently. Technician was courteous and helpful There was no dirt in the car after the work. All the systems were res Maintenance done quickly and efficiently. Technician was courteous and helpful There was no dirt in the car after the work. All the systems were reset as needed. Everyone was friendly and attentive. More

Just bought a mercury nautilus from Wade Muller and Brad Reese, best customer service ever. We went after work and everything was ready to go Reese, best customer service ever. We went after work and everything was ready to go More