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Westown Ford Lincoln
Jacksonville, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Excellent and quick service on a wonderful 1972 Ford LTD convertible. They had the expertise to work on vehicle and get it repaired during the current epidemic. convertible. They had the expertise to work on vehicle and get it repaired during the current epidemic. More
The service department has done a wonderful job getting my son's truck in for repairs. Would probably bring it back in the future if it needs work. my son's truck in for repairs. Would probably bring it back in the future if it needs work. More
Excellent Team in Sales and Service Jacksonville Westown Ford is top notch. I know that I can trust them to meet my needs. I now have purchased my second vehicle with them and have exper Jacksonville Westown Ford is top notch. I know that I can trust them to meet my needs. I now have purchased my second vehicle with them and have experienced excellent service. Previously I chose Westown because of their noted Excellence with Auto Servicing and I continue to be pleased. However, I must say that my experiences with Sales has been remarkable. I was offered a fair deal and couldn't be happier. I love my new 2020 Ford Fusion Titanium. Wade was again my salesperson, he is honest, respectful and approachable. The team that surrounds him was also excellent. This was my first experience not receiving Survivor/Retiree benefits and it worried me. I felt still part of the Ford Family. Thanks Westown. More
Easy, friendly The Westown Ford Lincoln Team is always there willing to assist with whatever I need. There is a nice, clean waiting area with fresh fruit and water f The Westown Ford Lincoln Team is always there willing to assist with whatever I need. There is a nice, clean waiting area with fresh fruit and water for their customers, and oh yes, popcorn too! I am always informed of any car repair and cost before the job is begun, which is appreciated. They are friendly and accommodating. More
The service department was very thorough with my vehicle. Thank You for taking care of the recall as well as oil change and replacing the rear brakes. Thank You for taking care of the recall as well as oil change and replacing the rear brakes. More
New Truck in for service The shop was not busy, I was able to get my serviced and was on my way. I've bought several vehicle from Westown and have always been pleased. The shop was not busy, I was able to get my serviced and was on my way. I've bought several vehicle from Westown and have always been pleased. More
took care of recall had recall on explorer and they got it in and addressed it in a timely manner even with covid 19 going on. even let inside building had recall on explorer and they got it in and addressed it in a timely manner even with covid 19 going on. even let inside building More
I have bought a few cars from Westown over the past 10 years. Sales people are friendly and helpful. Wade M is never pushy but is on your team too. Service team also works hard, communicates the issues a years. Sales people are friendly and helpful. Wade M is never pushy but is on your team too. Service team also works hard, communicates the issues and gives time and information to make decision about repair. Will buy from here again. More
We dropped off the car the night before, paid for the service over the phone and they had it done by 8am the next day. Very easy and we came in contact with no one! Thanks service over the phone and they had it done by 8am the next day. Very easy and we came in contact with no one! Thanks More
This was one of the best auto purchasing experiences I have ever had. Mikki was very knowledgeable & the entire experience was hassle free. Brad R made the paperwork a breeze. have ever had. Mikki was very knowledgeable & the entire experience was hassle free. Brad R made the paperwork a breeze. More