
Westown Ford Lincoln
Jacksonville, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,523 reviews
EASY no hassle The dealership had a good supply of the type of vehicle we were looking for and that brought us to them. Peter was willing to price two different car The dealership had a good supply of the type of vehicle we were looking for and that brought us to them. Peter was willing to price two different cars and that was very helpful in making our purchase decision. Clean and easy process for purchase. I would definitely recommend this dealership for anyone to use for purchase of a car. More
Outstanding Customer Care As long-time Westown customers, we expect the best sales experience as well as the best service experience. We are never disappointed. We are delighte As long-time Westown customers, we expect the best sales experience as well as the best service experience. We are never disappointed. We are delighted with our latest purchase. We got a great deal on a great car, Ford Mustang. Thank you, Joe Inendino and Brad Reese. More
I have been going to Westown Ford for many years. I've always receive friendly professional service whether it be the guys out in the service dept to the gals in the front office. The sales team is never always receive friendly professional service whether it be the guys out in the service dept to the gals in the front office. The sales team is never pushy and they do everything they can to get you in the car of your dreams. I'm a happy customer. More
Great customer service Courteous and friendly service people. Nick gave a me great deal. Wade Mueller did a great job in helping my son with his car purchase. Will always Th Courteous and friendly service people. Nick gave a me great deal. Wade Mueller did a great job in helping my son with his car purchase. Will always Thank you!!! More
After my car was damaged by severe potholes the service department at Westtown did a fantastic job of repairing the issues!!! Yhe car is as good as new now!!! department at Westtown did a fantastic job of repairing the issues!!! Yhe car is as good as new now!!! More
Complete, thorough and kind. We have purchased several program cars and now have a 2017 Escape. Love it. Keep up the good work! We like our local Ford Dealer. We have purchased several program cars and now have a 2017 Escape. Love it. Keep up the good work! We like our local Ford Dealer. More
Service Department got a oil change. Dropped off my truck shop appeared busy and had it all done with in 1.5 hrs. Great job. Thank you Chad shop appeared busy and had it all done with in 1.5 hrs. Great job. Thank you Chad More
Excellent Service I have BMW and have been taking it to Westown with fantastic service. Reliable service, easy to get appointments, quality work. Highly recommend! Gr I have BMW and have been taking it to Westown with fantastic service. Reliable service, easy to get appointments, quality work. Highly recommend! Great Job! More
Simple Oil Change went bad. Went to West Town to get an oil change. Service was quick and friendly as usual. No issues there at all. Oil change was completed in the normal amo Went to West Town to get an oil change. Service was quick and friendly as usual. No issues there at all. Oil change was completed in the normal amount of time and I was given a report by the service manager on duty. Drove my Jeep around Jacksonville for 30 minutes and returned home. Went out to get something from my Jeep and noted a large puddle of oil running down my fairly new and very white concrete driveway. Called service immediately, The service tech and another gentleman came out to examine what had happened. They found an o-ring on the oil filter cartridge cap had split and leaked almost all of the oil out of the motor! This was corrected in my driveway and they took my Jeep back to the dealership to get the leaking oil off of the underside of the Jeep. They offered to clean my concrete and came and put oildry on it later that afternoon. My driveway is still stained. I trust West Town with all of my vehicle service and I was a little upset about this incident. They did not follow up after the incident to see if they could come and clean the driveway more. It was left on me to do the communication with them. More
Weston Ford is the best dealership I’ve ever done business with. I’ve bought 7 vehicles from them and it’s the only dealership I will buy from business with. I’ve bought 7 vehicles from them and it’s the only dealership I will buy from More