West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Thank you Johnny D I was looking for a lease on a '17 Ram 1500. Went in doubtful, and came out as happier than I imagined I could be. Johnny D answered all of my questio I was looking for a lease on a '17 Ram 1500. Went in doubtful, and came out as happier than I imagined I could be. Johnny D answered all of my questions, listened to my concerns, and got me the exact truck I wanted, for the price I wanted to pay. He really went above and beyond in helping me out, and I felt like I had a new friend when I left Doan. Thanks again!! More

Beat dealership ever! Jim is amazing! He Went above and beyond to help me find the best jeep for me. Everyone at the dealership was friendly and inviting. Jim is amazing! He Went above and beyond to help me find the best jeep for me. Everyone at the dealership was friendly and inviting. More

Biggest rip off ever!!! Charged for service under warrenty. Charged for service under warranty. Wanted me to pay $500 for things that were not broken. Never reattached my filters after I refused to have work do Charged for service under warranty. Wanted me to pay $500 for things that were not broken. Never reattached my filters after I refused to have work done that was not needed. I have contacted corporate office, attorney general, and local news channels to being attention to this shady place. I will not stop until someone has been fired and or shut down! More

Very comfortable experience! Quick and easy experience! Very easy to work with. Pete was great to work with. Definitely will recommend to a friend. Thank you! I inside of the jeep Quick and easy experience! Very easy to work with. Pete was great to work with. Definitely will recommend to a friend. Thank you! I inside of the jeep should have been detailed before delivery. More

Great experience. Everything was explained well to me. Already had a van from Doan. I was happy with the" after the sale" service from Doan, which is even more important. Would definitely recommend Doan. Already had a van from Doan. I was happy with the" after the sale" service from Doan, which is even more important. Would definitely recommend Doan. More

Johnny D was amazing!! I would recommend this dealership a t Fantastic service and hard working salesmen. I now have a beautiful car bc of all of their hard work. I couldn't be happier and I already have perspec Fantastic service and hard working salesmen. I now have a beautiful car bc of all of their hard work. I couldn't be happier and I already have perspective car shoppers wanting to come to this dealership for their next vehicle. Thank you to Johnny D especially. He was upfront and honest the entire time and I super appreciate that. More

Outstanding! No pressure to buy a car. Answered all my questions with honesty. Great service and sales. Wonderful experience. Would definitely recommend to Friends No pressure to buy a car. Answered all my questions with honesty. Great service and sales. Wonderful experience. Would definitely recommend to Friends and family! More

Very curtious service Past and present experience has always been good wish the dealer would have some sevice discounts other than that iam very satisfied with the dealersh Past and present experience has always been good wish the dealer would have some sevice discounts other than that iam very satisfied with the dealership. More

Oil Change and Tire Rotation Booked an 8:20am appointment for regular Maintanence. Drove into service bay. Greeted by Chris. To my surprise he didn't need info he was able to t Booked an 8:20am appointment for regular Maintanence. Drove into service bay. Greeted by Chris. To my surprise he didn't need info he was able to take my truck and put into system without me being involved which was time saving for me. My truck was brought around in a timely manner, meaning immediately!!!!! While in waiting area I noticed the area to be clean and hot coffee available. As the sales associates started to come in for their scheduled shift they all were polite and acknowledged me with "good morning", "how are you today". Usually at this time of morning in other locations staff isn't as bright eyed. I was greeted by Roland Tabacco (finance manager) and Brandon Thompson (sales manager) They both were extremely pleasant again at this time of morning. Both of them offered their assistance while I was waiting. I have purchased or leased 5 vehicles from Doan Dodge. This is the reason I keep coming back. Truck service was completed in a quicker than expected time frame. Total time I was there 45 minutes, at this early in morning. While I watched through the windows into the service area I noticed the service tech working on my truck spraying the residual oil off the under carriage of my truck. Usually there is some spilled from filter, I understand this happens. But the tech cleaned it off as none would drip into my driveway later. Thank you for that. These little things make the world of difference. I will continue to but my vehicles from these guys and continue to use them for my service. Thank you for you customer service. In these days this stuff if forgotten. More

Doan Dodge I did an exhaustive search for the vehicles I wanted to purchase. Steve was an excellent sales representative. He spent several hours on his day off t I did an exhaustive search for the vehicles I wanted to purchase. Steve was an excellent sales representative. He spent several hours on his day off to help us choose the new vehicles, since it was a day that my wife and I could be there together. Steve took the time to listen to our concerns and continued to narrow done the many choices we had. Will definitely return for our next vehicle purchase. More