West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Andre Bailey Andre was amazing in courtesy, speech, manners and in helping myself with selections. He was very polite he listened to my wishes and met my needs wit Andre was amazing in courtesy, speech, manners and in helping myself with selections. He was very polite he listened to my wishes and met my needs with a 2015 Jeep Patriot, with extremely low milage. Andre is an awesome human being first, and second terrific salesman. More

New Ram Larimie Just Bought my second Ram from Doan Dodge this time I dealt with Steve Vieria and Brandon Thompson I've been buying cars for 45 years and this was my Just Bought my second Ram from Doan Dodge this time I dealt with Steve Vieria and Brandon Thompson I've been buying cars for 45 years and this was my best experience ever these 2 guys are great. More

Warranty dispute. Dealer did stand behind their work In august the transmission went on my 2009 dodge Dakota. I had it towed to a dodge dealer feeling they were the experts on my truck. I ended up replac In august the transmission went on my 2009 dodge Dakota. I had it towed to a dodge dealer feeling they were the experts on my truck. I ended up replacing the transmission with a rebuilt one and was told it had a 2 yr. warranty. Last week, 2 months later, tranny began shifting erratically and check engine light came on, with a computer code of p0750, indicating a problem with the shift solenoid. Doan charged me an additional $884.00, declaring this was not covered under warranty. They had to drop the pan, remove the solenoid body and replace the solenoid. How is this not a transmission issue? never use this crooked dealer again. Time to buy a chevy. 10/30/2017 Doan contacted me and said they would cover cost of repair More

wonderful John makes the whole process easy John has sold us many cars and we have always been very happy . He goes over everything and then some. Trustworthy caring and honest person. I can hon John has sold us many cars and we have always been very happy . He goes over everything and then some. Trustworthy caring and honest person. I can honestly say I would never buy a car from anyone else. Doan is lucky to have him as we are. All personal have always been very nice and helpful. More

First time buying remote was a great experience. I found the car I wanted at Doan Dodge in Rochester NY. This being my first time buying a car remote I was a bit nervous. John DiMartino at Doan did a I found the car I wanted at Doan Dodge in Rochester NY. This being my first time buying a car remote I was a bit nervous. John DiMartino at Doan did an excellent job and made this purchase absolutely wonderful. It was all the little things like taking extra pictures, full tanks of gas, prepaid shipping labels for paper work which is what puts Doan at the top. Would highly recommend Doan Dodge. More

Easy & straightforward My salesman, John Dipasquale made my Grand Cherokee purchase a pleasure. He showed me exactly what I was looking for and put together the best deal to My salesman, John Dipasquale made my Grand Cherokee purchase a pleasure. He showed me exactly what I was looking for and put together the best deal to get me in it. John was respectful of my time and made car buying something I won't dread the next time around. The dealership overall was friendly and welcoming as well. More

Thank you Johnny D I was looking for a lease on a '17 Ram 1500. Went in doubtful, and came out as happier than I imagined I could be. Johnny D answered all of my questio I was looking for a lease on a '17 Ram 1500. Went in doubtful, and came out as happier than I imagined I could be. Johnny D answered all of my questions, listened to my concerns, and got me the exact truck I wanted, for the price I wanted to pay. He really went above and beyond in helping me out, and I felt like I had a new friend when I left Doan. Thanks again!! More

Beat dealership ever! Jim is amazing! He Went above and beyond to help me find the best jeep for me. Everyone at the dealership was friendly and inviting. Jim is amazing! He Went above and beyond to help me find the best jeep for me. Everyone at the dealership was friendly and inviting. More

Biggest rip off ever!!! Charged for service under warrenty. Charged for service under warranty. Wanted me to pay $500 for things that were not broken. Never reattached my filters after I refused to have work do Charged for service under warranty. Wanted me to pay $500 for things that were not broken. Never reattached my filters after I refused to have work done that was not needed. I have contacted corporate office, attorney general, and local news channels to being attention to this shady place. I will not stop until someone has been fired and or shut down! More