West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

express lane I came in for the new express lane I heard about through a family friend and Joe took care of me in a quick and thorough manor with excellent customer I came in for the new express lane I heard about through a family friend and Joe took care of me in a quick and thorough manor with excellent customer service skills and talked me through the express lane way, if your looking for a great express lane advisor look no further Joe is the real deal, keep up the great work! More

Excellent Experience! This was a wonderful experience! Peter Tubiolo was excellent, knowledgeable and very educational. I would recommend Peter and this dealership to my This was a wonderful experience! Peter Tubiolo was excellent, knowledgeable and very educational. I would recommend Peter and this dealership to my family and friends! Thank you More

Terrible customer service Called the receptionist and wanted someone to call me back after a couple hrs I tried again he remembered me and gave my number to a manager and stil Called the receptionist and wanted someone to call me back after a couple hrs I tried again he remembered me and gave my number to a manager and still nothing , what a joke .. If you are looking for customer service look somewhere else !! More

New car purchase from Doan Dodge Mike Huynh is an excellent salesman for Doan Dodge. He sold a new 2017 Ram to my husband last May 2017, also. He makes sure the customer is familia Mike Huynh is an excellent salesman for Doan Dodge. He sold a new 2017 Ram to my husband last May 2017, also. He makes sure the customer is familiar with the basics before the car with the owner leaves the dealer. Will definitely be my "go-to" Salesman next time!! More

service advisor i have been a customer for about 2 years and Sean coddington is an awesome service advisor. Honest and keeps you informed on the work that is being do i have been a customer for about 2 years and Sean coddington is an awesome service advisor. Honest and keeps you informed on the work that is being done on your car. More

Oil change. Tire rotation Great service. I called to set up appointment and dropped it off the next day. Jeep was done in an hour and I was notified. Great service. I called to set up appointment and dropped it off the next day. Jeep was done in an hour and I was notified. More

Wonderful thanks Peter Tubiolo was the most comfortable car salesperson ever. Overcame every concern with calm & understanding. Did everything possible to create a win Peter Tubiolo was the most comfortable car salesperson ever. Overcame every concern with calm & understanding. Did everything possible to create a win- win for all More

pleasant From the first phone call Peter was Very knowledgeable and not pushy. He was friendly and professional and was able to deliver the vehicle within a fe From the first phone call Peter was Very knowledgeable and not pushy. He was friendly and professional and was able to deliver the vehicle within a few hours. More

Excellent car buying experience, great prices!! I would like to preface my review by stating that I am in my very early twenties, and have owned proximately 7 cars. When buying a car by myself in th I would like to preface my review by stating that I am in my very early twenties, and have owned proximately 7 cars. When buying a car by myself in the past I have expierienced a great deal of judgemental salesman. THIS WAS NOT THE CASE AT DOAN! From the minute I walked in the door, I was treated with a great deal of respect (something I am not accustomed to). I was paired up with a very good salesman who was more than happy to accommodate to my requests. I have owned the car for a couple of months now and have no regrets. They got me in my new car within a few hours, and at a very fair price (below KBB value). I have had no issues with the car and will highly recommend this dealership to my friends and family. More

Great ! Great lease! Will come again !let me try out a number of cars. Let me take all the time I needed. Friendly staff , wife will come next! Great lease! Will come again !let me try out a number of cars. Let me take all the time I needed. Friendly staff , wife will come next! More