West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Nice visit Mike Huynh was an excellent salesman with great experience and knowledge. If you ever need a car, head to Mike! Will get you the best deal out there Mike Huynh was an excellent salesman with great experience and knowledge. If you ever need a car, head to Mike! Will get you the best deal out there More

Thanks Steve! Steve was great with taking the time to find just what I was looking for. He listened to all of our requests and tracked down the right Wrangler for Steve was great with taking the time to find just what I was looking for. He listened to all of our requests and tracked down the right Wrangler for us. More

Oil change Went in for an oil change and possible tire rotation. Man who checked me in (sorry) agreed with me that I'd be better off to replace tires when the ne Went in for an oil change and possible tire rotation. Man who checked me in (sorry) agreed with me that I'd be better off to replace tires when the next sale comes up. When Joe checked me out he agreed. I appreciated not only the agreement but the integrity. These guys are keepers! Joe waited in the cashier line with me, we had a great conversation about our mutual love of the amerks and he walked me to my car (what?). These guys are a definite improvement from my past experiences. Thank you both! More

Couldn't be happier!!! Entire team above and beyond!! It's the best car buying experience I've ever had!! I love my new truck!! Thank you to everyone at Doan Dodge in Greece Entire team above and beyond!! It's the best car buying experience I've ever had!! I love my new truck!! Thank you to everyone at Doan Dodge in Greece NY!!! More

Poor service and nobody cares at Doan! I took my car in the other day as it appeared the car was having the same problem that they serviced once before. Now they tell me I need additional I took my car in the other day as it appeared the car was having the same problem that they serviced once before. Now they tell me I need additional parts and due to the new part they are recommendating the SAME work will have to be done again only 800 miles later. I believe they did not diagnose the full problem originally, so now I now have to pay for a new part PLUS the work that was already performed. I called the service manager twice, but he will not return my call. I contacted the general manager and he won’t return my call either. what kind of business are they running over there? I feel they are trying to rip me off, first $320 now they want $700 on top of that! Also, my appointment was at 3 pm and they didn’t even take my car into the shop until 45 minutes later, thus a two hour ordeal which I ultimately refused the work due to redundancy. I have to do he work as the brakes have failed and I can’t drive the car, but now trying to find someone else who can do the work at a reasonable price. The part needed is only $150, but Doan wants $550 for labor??????? More

Great service This dealership provides top notch service. We had our truck in and finished within an hour (oil change and tire rotation). They called us promptly to This dealership provides top notch service. We had our truck in and finished within an hour (oil change and tire rotation). They called us promptly to let us know that it was ready to pick up. Would recommend this dealership to anyone looking for a thorough place to bring their car or truck. More

Fast, quality service with friendly staff Was in and out in around 45 minutes. The waiting room was large and clean . TV and restrooms were available. It was a good experience, Was in and out in around 45 minutes. The waiting room was large and clean . TV and restrooms were available. It was a good experience, More