West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Steve was great. Very knowledgable and helpful with my decisions. Overall great experience. He was very patient and understanding of my needs. He worked hard to get me everything I needed in a fast man decisions. Overall great experience. He was very patient and understanding of my needs. He worked hard to get me everything I needed in a fast manner. I love my jeep and am glad I went to Doan. More

Our salesperson,John Schneider, was knowledgeable, helpful and pleasant to work with. He checked into available discounts and/or rebates. There was a good choice of vehicles to review at the dealers helpful and pleasant to work with. He checked into available discounts and/or rebates. There was a good choice of vehicles to review at the dealership. The showroom and customer waiting areas are comfortable and clean. There is a shuttle van available for customers. More

May 2, 2011 This is my fourth purchase from Doan Dodge May 2, 2011 This is my fourth purchase from Doan Dodge Dealership. This time, I chose the Chrysler Town and Country Minivan. My salesman, Wayne Ca May 2, 2011 This is my fourth purchase from Doan Dodge Dealership. This time, I chose the Chrysler Town and Country Minivan. My salesman, Wayne Catlin, did an outstanding job from start to finish on this minivan deal. I leased the vehicle for three years due to the many rebates and cash savings. I made three different trips to the dealership in which Doug Catlin, John Labate, and Wayne Catlin orchestrated a "team effort" to complete the deal. Wayne's knowledge of the vehicle, his professional demeanor, and attention to detail exhibits the quality people that Doan employs. Furthermore, the Service Department at Doan's has met my needs with quality work especially,and most recently, with my 2008 Dodge Nitro during the past three years. Mr. Matt Richmond, my service tech, is courteous, professional and demonstrates good people skills. Kudos also go to Mr. Gross in Finance and Mr. Daschner for running a top notch program at Doan. In conclusion, I like the way Chrysler, Dodge, and Jeep continue to make pleasing styling designs to their vehicles. Please continue to strive for excellence and keeping the customer number one. Respectfully yours, Chuck and Lesley Territo More

STEVE WAS VERY HELPFUL FROM THE TIME I STEPPED INTO THE STORE.HE WAS VERY INFORMATIVE ABOUT THE PRODUCT THAT I WAS INTERESTED IN. I TOLD HIM WHAT I WAS LOOKING FOR AND HE TOOK ME RIGHT TO THE VEHICLE I WAS STORE.HE WAS VERY INFORMATIVE ABOUT THE PRODUCT THAT I WAS INTERESTED IN. I TOLD HIM WHAT I WAS LOOKING FOR AND HE TOOK ME RIGHT TO THE VEHICLE I WAS INTERESTED IN. WE HAGGLE A LITTLE BIT ABOUT INTEREST RATES AND CAME TO AN AGREEMENT ON A RATE I WAS COMFORT WITH. I ENDED UP BUYING THE DODGE CARAVAN. IT'S A BEAUTIFUL VEHICLE. I'VE OWNED DODGE PRODUCTS BEFORE AND HAVE ALWAYS HAD GOOD EXPERIENCES WITH THEM. STEVE HAD TO COME IN ON HIS DAY OFF SO I COULD PICK UP MY NEW VEHICLE. I WAS VERY THANKFUL FOR THAT. THAT SHOWED ME HE REALLY CARED ABOUT MAKING ME HAPPY. THANKS AGAIN STEVE. A JOB DONE REAL WELL. DON YOUNG More

I was extremely happy with the attention I received when I went into the dealership. The salesman Steven was easy to work with and worked very hard to get the deal done to my satisfaction. The manager Joh I went into the dealership. The salesman Steven was easy to work with and worked very hard to get the deal done to my satisfaction. The manager John LaBate was also very friendly and courteous and also worked hard to make our experience enjoyable, and it was, we got the van we wanted at the price range we were looking for. Terrific guys will recommend others to them and will buy from them again. Len and Babe Perno 1 Sahara Drive Rochester NY 14624 More

John was courteous and helpful. He was knowledgeable about the vehicle we were interested in buying (Town and Country). He was diligent about putting us into the exact vehicle that we were looking for about the vehicle we were interested in buying (Town and Country). He was diligent about putting us into the exact vehicle that we were looking for with the options we needed to accommodate our family. Our buying experience was great! More

This was the second vehicle we have purchased from the Doan Dodge Chrysler Jeep Superstore. We specifically asked for Sales Consultant Cory DeKruger because of our pleasant experience with him when we pu Doan Dodge Chrysler Jeep Superstore. We specifically asked for Sales Consultant Cory DeKruger because of our pleasant experience with him when we purchased our first vehicle from this dealership. Once again, he went over and beyond to provide us with comparable prices, options, etc. Thank you Cory for answering all of our vehicle questions, and especially for your guidance and patience as we made our final decision. Also, thank you to Glen Arnold for the test drive and for helping us narrow down the model we were looking for. We feel we got a great deal and are extremely pleased with both of our vehicles. We highly recommend these salesmen and the Doan dealership. David and Gayla S. More

We had a very honest interaction with our salesman & feel that we got a great deal & great vehicle. We were very satifsfied with this experience. Also the web site for Doan was very helpful in prepa & feel that we got a great deal & great vehicle. We were very satifsfied with this experience. Also the web site for Doan was very helpful in preparing us for the purchase. Would buy from this salesman again. this is our 2nd car purchase from Doan & we will buy again from Doan. More

Glenn Arnold was the very best car dealer I have ever met. At age 52 I have bought many new cars but this has been by far the very best experiance I've ever had. He knew what I was looking for and he acc met. At age 52 I have bought many new cars but this has been by far the very best experiance I've ever had. He knew what I was looking for and he accoplished that need.Doan you need to pay him well.I will keep his card I will be back as long as I can deal with Glenn again. I recieved a phone call from Glenn today two days after I picked up my new jeep he asked me how I was enjoying my new ride and if I had any questions about operation of my new jeep. I thought that call was very nice he told me I could call him with any questions. (AWESOME MOVE ON HIS BEHALF) I'm very happy with my purchase. Again because of Glenn Arnold my experiance was awsome Thank Again Todd v Smith More

I visited the dealer to consider purchase of a new vehicle. I was greated by Jomar who showed a lot of interest in my needs. I was very pleased with his efforts to make sure I was happy with my purc vehicle. I was greated by Jomar who showed a lot of interest in my needs. I was very pleased with his efforts to make sure I was happy with my purchase. He answered my questions and if he was not sure he verified the information with another sales associate. More