West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
Rochester, NY
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1,060 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
Marlene spent quality time with me and tried to understand my needs, not only in terms of the vehicle, but more importantly the financing. Marlene was able to fully answer all of my questions with understand my needs, not only in terms of the vehicle, but more importantly the financing. Marlene was able to fully answer all of my questions without delay. I would definitely recommend this dealership, and without a doubt, Marlene to anyone I know looking for a vehicle. More
We purchased a brand new 2011 Ram 1500 Laramie nearly two months ago from Lessord Chrysler Products. From day one it had diagnostic trouble codes and the transmission would go in and out of limp mode repeate months ago from Lessord Chrysler Products. From day one it had diagnostic trouble codes and the transmission would go in and out of limp mode repeatedly. After wasting a month having it into Lessord's multiple times they could not solve the issue and were considering replacing it. We decided to take the truck to Doan Dodge to make one more attempt at having it fixed. In a few hours they had traced the problem to a faulty Output Speed Sensor and promptly called us to explain what they did and have us come pick it up. 10 days later the truck is still running perfectly. If we had gone there in the first place it would have saved us a lot of stress. More
This is the second vehicle purchase we have made from Cory. He is easy to work with, knowledgable about the product he is selling, and made our buying experience very pleasant. Dave Mullaney is alw Cory. He is easy to work with, knowledgable about the product he is selling, and made our buying experience very pleasant. Dave Mullaney is always the mechanic we ask for to work on our vehicles. We trust Dave's expertise, he always does a great job. We find all of the staff at Doan a pleasure to work with. More
It was a plesure dealing with John. He was honest and straight forward about our deal. Everything was ready when we got to the dealer to pick up the truck. straight forward about our deal. Everything was ready when we got to the dealer to pick up the truck. More
Johnny was a perfect salesman for me! He was friendly, outgoing and even gave me tips on car buying. great experience! Well worth my travels to get him to do the sale... I would definitely be buying from outgoing and even gave me tips on car buying. great experience! Well worth my travels to get him to do the sale... I would definitely be buying from him again! He came highly recommended by a friend and I am happy I listened.. great to meet you~ Johnny and here's to future business together! ~~~Kelly Vogt~~~ More
Marlene was extremely friendly and made the car buying experience much more enjoyable than I had expected it to be. This is the first time I have dealt with Doan and can say that it was quite pleasant. experience much more enjoyable than I had expected it to be. This is the first time I have dealt with Doan and can say that it was quite pleasant. More
While on a repeat visit to the new Doan Dodge facility, we had a good experience at picking our new truck and having our wants met. Our dealer was very helpful, not pushy and worked on getting us the best we had a good experience at picking our new truck and having our wants met. Our dealer was very helpful, not pushy and worked on getting us the best deal that fit our budget. And we love the vehicle we chose...Much appreciated. The reason why we rated the dealership so highly was that it was a pleasant experience overall and very pleased with the deal we made. More
I was experiencing a problem with a vehicle previously purchased at Doan and I wished to replace it. Cory DeKruger was a huge help and between him and Mike Daeschner, any problems, concerns and alternati purchased at Doan and I wished to replace it. Cory DeKruger was a huge help and between him and Mike Daeschner, any problems, concerns and alternatives were discussed and a mutually agreeable solution was found. The dealership and all involved remained committed to me and finding a remedy for my concerns and I remain a loyal customer and would strongly recommend Cory (and Doan) to anyone looking to purchase a car. More
This was the best experience I have ever had when buying a car. The salesman was not pushy and very helpful in helping my wife and I decide on the car for us and whether to purchase or lease. We were up f a car. The salesman was not pushy and very helpful in helping my wife and I decide on the car for us and whether to purchase or lease. We were up front about what we wanted to spend and Andy was very helpful in letting us know he would try for us. He did and we bought a car on the spot, usually it takes two or three visits. Based on this expierence I would very highly recommend Doan Dodge to others. More