West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

I was waited on as soon as I walked in the door and promptly shown what I was looking for. Cory worked hard to get the deal I wanted. When I picked up the new Jeep I didn't have to wait and everything promptly shown what I was looking for. Cory worked hard to get the deal I wanted. When I picked up the new Jeep I didn't have to wait and everything was ready. Thanks Sharon Haller More

Doan overall has been absolutely great to work with. From sales to service! This is the third vehicle purchased from Doan Dodge in the past 5 months. Steve Vieira has been the absolute BEST sales pers From sales to service! This is the third vehicle purchased from Doan Dodge in the past 5 months. Steve Vieira has been the absolute BEST sales person I have ever work with. Thanks Steve and the Doan Team! Thanks, Bryan Gropp More

I wasn't sure if I wanted new or used and with the help of Marlene I realized I could get a new car for the same price as the used I was looking at. I was looking on my own because of the hours my husband of Marlene I realized I could get a new car for the same price as the used I was looking at. I was looking on my own because of the hours my husband works and was originally worried that I would have a hard time. I was able to get a great deal and after asking was given more than originally offered for my trade in. I felt they gave with no resistance. After visiting more than one dealer in the area I felt that Doan was the best and I didn't feel like I was dealing with shady characters (as I did elsewhere). My family is very please with our New Dodge Journey and my husband being a Chevy man is seriously thinking of buying Dodge when he's ready for a new vehicle. I did take my time in searching the vehicle I was looking for so I knew what I wanted who sold the same and where the best deal was. Not to mention that new car smell just can't be replicated by the airfreshners they use in the used cars! More

I would recomend Andy Paris and your dealer ship to anyone I know that means my family and my friends and they mean alot to me. Andy and the staff at Doan are the greatest!!!!!! anyone I know that means my family and my friends and they mean alot to me. Andy and the staff at Doan are the greatest!!!!!! More

I can't begin to describe the quality of service I experienced at Doan! I would HIGHLY recommend Doan~I REALLY researched where to buy my 2011 Jeep and at the end of the day, there was no question wh experienced at Doan! I would HIGHLY recommend Doan~I REALLY researched where to buy my 2011 Jeep and at the end of the day, there was no question where I should make that purchase. The staff at Doan was honest, open, friendly, always accomodating and the BEST price. I have to say that at the end of the day, if you are looking for LOW pressure and excellent service-you will pick Doan. I don't have friends there, I have no agenda but to say that it isn't easy to find a sales environment that feels like "home" but at Doan, that is what you experience. Mike, Mike and Ray have made me and my kids feel like family! I also really appreciate the fact that they support our community (Doan Family of Dealerships)!! You can get a new car anywhere-there are literally hundreds of dealships within a reasonable drive but you cannot get the level of service that Doan provides just anywhere.... Thank you Mike, Mike, Ray and EVERY person I interacted with from start to finish...you made the car buying experience a pleasant one! More

Steve was very helpful, polite, and informative. He noticed us walking around and came right up to help (I will also mention that the only other salesman that appeared to be free missed out on a sale b noticed us walking around and came right up to help (I will also mention that the only other salesman that appeared to be free missed out on a sale because he was taking a smoke break!) He maintained frequent contact with us during the entire transaction. Everything went smoothly, would recommend Steve and the dealership as a whole. More

Marlene was fantastic. During our initial visit at the tent event she provided myself and my fiancée with the information we needed to do our research. I am a very well organized and methodical person and tent event she provided myself and my fiancée with the information we needed to do our research. I am a very well organized and methodical person and often perform a great deal of research before making any decision. Marlene gave me time to do this and was not pushy at all, but did inform me that if I did not put a down payment down that the vehicle could not be 'secured' or financing options offered. I understood this and still opted to take the chance. While I almost missed out on the deal, I did find an interest rate almost 2.3% lower through my credit union where I will save around $700 in interest over the term of the loan (48mo). This is why I gave the price a 4, as I believe that financing interest rates should be figured into the overall vehicle cost. Aside from doing diligent research, I would also recommend family/friends to DOAN and happily provide Marlene's name. More

They made my car buying experience painless and smooth. Ed Cain and Brandon Taccone were both very professional and helpful. They mounted my license plates very nicely. Ed Cain and Brandon Taccone were both very professional and helpful. They mounted my license plates very nicely. More

This dealership beat the competition of two others by far with their attitude to get my business and a keen business savvy to get the price of my lease down to my requirements with a no nonsense approach. Th with their attitude to get my business and a keen business savvy to get the price of my lease down to my requirements with a no nonsense approach. Their tires for life offer saves me $ 600 at the end of my lease because tires don't last for the life of a 3 year lease. Andy Paris was direct, to the point, friendly, and was the exact opposite of hard sells I usually encounter. Doan is the farthest away from my residence but worth the drive fot significant savins on my 39 month lease. I'll be telling my friends about this dealership. Howard Miller 585-292-1430 More

The quality of service you receive from Steve Stonehouse is fabulous. He is a very down to earth guy who will do anything he can to get you a good deal. He doesn't pressure you or smother you when your loo is fabulous. He is a very down to earth guy who will do anything he can to get you a good deal. He doesn't pressure you or smother you when your looking at a vehicle and the whole atmosphere is just enjoyable. More