West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Brandon came highly recommended by a friend and he was a pleasure to work with. Not only did he know the cars inside & out, but he made the whole experience exciting! He took the time to go over every det pleasure to work with. Not only did he know the cars inside & out, but he made the whole experience exciting! He took the time to go over every detail and I have already recommended him to good friends that are in the market for a car. I am a realtor, so i know that the salesperson can make or break the experience, and Brandon was fantastic! More

My experience working with Doan Dodge was very positive from beginning to conclusion. The General Manager hooked me up with John Schneider and he provided us a wealth of objective information, and went ou from beginning to conclusion. The General Manager hooked me up with John Schneider and he provided us a wealth of objective information, and went out of his way to help us make an informed choice. Clearly, he is a sales consultant who truly understands the field of current buyers, who are hyper-focused on performance and quality issues, while insisting on a competitive price. Because of his supportive/non-aggressive demeanor, knowledge base, and no-nonsense approach, we decided to buy a 2011 Dodge Durango within one week's time. He also referred us to George Grass in finance, who is also cut from the same cloth as John, and was very forthright and accommodating to our specific financial needs. I plan on passing along this positive feedback to multiple friends and colleagues at the large local company I work for, and personally look forward to following up with John and the Doan Dealership down the road............ Randy Peters - Gates More

I went to Doan after seeing an ad in the newspaper. Mike greeted me immediately. He was polite and friendly. He explained the great rebates and bank offers for the Jeep Liberty. He helped me with the dif greeted me immediately. He was polite and friendly. He explained the great rebates and bank offers for the Jeep Liberty. He helped me with the different options for this truck. I wanted a remote started installed and that was done by the time I picked up the truck. The finance person was very thorough, explaining everything. It was a very good experience and I would definitely recommend Doan t my family and friends. More

I was waited on as soon as I walked in the door and promptly shown what I was looking for. Cory worked hard to get the deal I wanted. When I picked up the new Jeep I didn't have to wait and everything promptly shown what I was looking for. Cory worked hard to get the deal I wanted. When I picked up the new Jeep I didn't have to wait and everything was ready. Thanks Sharon Haller More

Doan overall has been absolutely great to work with. From sales to service! This is the third vehicle purchased from Doan Dodge in the past 5 months. Steve Vieira has been the absolute BEST sales pers From sales to service! This is the third vehicle purchased from Doan Dodge in the past 5 months. Steve Vieira has been the absolute BEST sales person I have ever work with. Thanks Steve and the Doan Team! Thanks, Bryan Gropp More

I wasn't sure if I wanted new or used and with the help of Marlene I realized I could get a new car for the same price as the used I was looking at. I was looking on my own because of the hours my husband of Marlene I realized I could get a new car for the same price as the used I was looking at. I was looking on my own because of the hours my husband works and was originally worried that I would have a hard time. I was able to get a great deal and after asking was given more than originally offered for my trade in. I felt they gave with no resistance. After visiting more than one dealer in the area I felt that Doan was the best and I didn't feel like I was dealing with shady characters (as I did elsewhere). My family is very please with our New Dodge Journey and my husband being a Chevy man is seriously thinking of buying Dodge when he's ready for a new vehicle. I did take my time in searching the vehicle I was looking for so I knew what I wanted who sold the same and where the best deal was. Not to mention that new car smell just can't be replicated by the airfreshners they use in the used cars! More

I would recomend Andy Paris and your dealer ship to anyone I know that means my family and my friends and they mean alot to me. Andy and the staff at Doan are the greatest!!!!!! anyone I know that means my family and my friends and they mean alot to me. Andy and the staff at Doan are the greatest!!!!!! More

I can't begin to describe the quality of service I experienced at Doan! I would HIGHLY recommend Doan~I REALLY researched where to buy my 2011 Jeep and at the end of the day, there was no question wh experienced at Doan! I would HIGHLY recommend Doan~I REALLY researched where to buy my 2011 Jeep and at the end of the day, there was no question where I should make that purchase. The staff at Doan was honest, open, friendly, always accomodating and the BEST price. I have to say that at the end of the day, if you are looking for LOW pressure and excellent service-you will pick Doan. I don't have friends there, I have no agenda but to say that it isn't easy to find a sales environment that feels like "home" but at Doan, that is what you experience. Mike, Mike and Ray have made me and my kids feel like family! I also really appreciate the fact that they support our community (Doan Family of Dealerships)!! You can get a new car anywhere-there are literally hundreds of dealships within a reasonable drive but you cannot get the level of service that Doan provides just anywhere.... Thank you Mike, Mike, Ray and EVERY person I interacted with from start to finish...you made the car buying experience a pleasant one! More

Steve was very helpful, polite, and informative. He noticed us walking around and came right up to help (I will also mention that the only other salesman that appeared to be free missed out on a sale b noticed us walking around and came right up to help (I will also mention that the only other salesman that appeared to be free missed out on a sale because he was taking a smoke break!) He maintained frequent contact with us during the entire transaction. Everything went smoothly, would recommend Steve and the dealership as a whole. More

Marlene was fantastic. During our initial visit at the tent event she provided myself and my fiancée with the information we needed to do our research. I am a very well organized and methodical person and tent event she provided myself and my fiancée with the information we needed to do our research. I am a very well organized and methodical person and often perform a great deal of research before making any decision. Marlene gave me time to do this and was not pushy at all, but did inform me that if I did not put a down payment down that the vehicle could not be 'secured' or financing options offered. I understood this and still opted to take the chance. While I almost missed out on the deal, I did find an interest rate almost 2.3% lower through my credit union where I will save around $700 in interest over the term of the loan (48mo). This is why I gave the price a 4, as I believe that financing interest rates should be figured into the overall vehicle cost. Aside from doing diligent research, I would also recommend family/friends to DOAN and happily provide Marlene's name. More