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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
Rochester, NY
1,060 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,060 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
August 30, 2011
I've purchased several vehicles from Johnny D.,and have recommended him to many friends and colleagues,all of whom have inevitably purchased their new vehicles from him also.Great personality,witty just recommended him to many friends and colleagues,all of whom have inevitably purchased their new vehicles from him also.Great personality,witty just a pleasure to do business with. More
by jocrfde7
Employees Worked With
John DiPasquale, John ( Johnny D ) DiPasquale
August 29, 2011
I had an excellent experience with Steve at Doan Dodge, Chrysler, Jeep. I completely expected to get that "used car salesman" experience that I have had at other dealerships. I did not get that at all. Chrysler, Jeep. I completely expected to get that "used car salesman" experience that I have had at other dealerships. I did not get that at all. Steve was very patient, knowledgable and friendly, not to mention helpful and understanding. He answered any questions that my husband and I had while we were there and was readily available after we left to answer any others that came up. I highly recommend Steve Vieria and Doan Dodge to anyone that is looking to purchase new or used, in fact I already have! More
by carriem83
Employees Worked With
Steve Vieira, Steve Vieira
August 29, 2011
I was treated very well by Andy Paris in purchasing a I was treated very well by Andy Paris in purchasing a 2011 Jeep Liberty on Aug 20 of this week.Once we arrived at a amicable price,it was all downhi I was treated very well by Andy Paris in purchasing a 2011 Jeep Liberty on Aug 20 of this week.Once we arrived at a amicable price,it was all downhill.He treated me with respect,answered all of my questions honestly,even picked me up at my home and drove me into the dealership when I picked up my new car.We had some mutual friends in the community which made conversation a little easier.I would recommend Andy as your Sales Person if you are really interested in purchasing a vehicle.Over the years I have had a few not so nice experiences with car salesman but Andy to me was a gentleman used no pressure,and made only promises which he kept. Dennis Saeva More
by Bellaspringer
Employees Worked With
Andy Paris
August 29, 2011
It was a great experience...Dave was very helpfull and no pressure through the entire transaction. I will recommend Doan to all my friends and family. pressure through the entire transaction. I will recommend Doan to all my friends and family. More
by dave454
Employees Worked With
Dave Smith
August 27, 2011
My family bought our new Chrysler Town and Country from Matt Tyler at Doan and were treated very well. There customer service was excellent and he even came in on his day off to ensure that our needs w Matt Tyler at Doan and were treated very well. There customer service was excellent and he even came in on his day off to ensure that our needs were met. We recieved better than market value for our trades. I would definitely recommend Doan for your next vehicle purchase More
by jwad75
Employees Worked With
Matthew Tyler
August 25, 2011
I had a great experience at Doan Dodge. Wayne was extremely helpful in getting me into the car of my choice. he worked around My busy schedule, explained everything very carefully and made sure I ha extremely helpful in getting me into the car of my choice. he worked around My busy schedule, explained everything very carefully and made sure I had all my Questions answered before I drove off the lot. It has never been easiest for me to purchase a vehicle. the finance office was also friendly, and very helpful in getting me a loan. I would recommend this dealer to a friend. More
by staddy4
Employees Worked With
Wayne Catlin
August 24, 2011
I give Doan a high rating because I can come here and not be high-pressured to buy a car. Service and friendlyness are great. All questions are answered. If I answer no to an option, I am not pressured or be high-pressured to buy a car. Service and friendlyness are great. All questions are answered. If I answer no to an option, I am not pressured or made to feel dumb. Our time with our sales rep was fully time spent with us. He was not answering others questions or running around. I did not get the usual car dealership panic attack. We had a very good experience. More
by jecesmith
Employees Worked With
Glenn Arnold/Marty, Glenn Arnold, Marty Battaglia
August 24, 2011
Recently leased a 2011 Jeep Grand Cherokee from Doan Dodge & Jeep, John Schneider was awesome! I'm part of the chrysler affiliated program through my employer and John beat the preffered pricing on the Dodge & Jeep, John Schneider was awesome! I'm part of the chrysler affiliated program through my employer and John beat the preffered pricing on the Jeep GC by $2000.MSRP-34939 Cap Cost- 30500. You can't go wrong with those savings. I went to multiple dealers before choosing Doan and by far Doan was the best. There was no gimmicks or tricks everything was up front and John was honest from the start. He was able to get me the Jeep I've been trying to find at the best price possible and I would highly recommend John Schneider at Doan Jeep. To be honest Doan is fairly far from my residence but after going on dealerrater.com and going through the reviews I now know why everyone highly recommends John. If you are serious about your next Jeep purchase or lease call John he will hook you up! Thanks, Dale S. More
by DMS11Jeep
Employees Worked With
John Schneider, John Schneider
August 19, 2011
This was by far the fastest and easiest car buying experience I have ever had. The salesman, Marty, was very helpful and knowledgeable, but did not pressure us for the sale. Not to mention that the experience I have ever had. The salesman, Marty, was very helpful and knowledgeable, but did not pressure us for the sale. Not to mention that the price was absolutely right and I was offered what I wanted for my trade in with no haggling. Couldn't have asked for a better deal or transaction! More
by kim1008
Employees Worked With
Marty Battaglia, Marty Battaglia
August 17, 2011
I manage a not for profit organization that needed to upgrade our vehicle from a GEM/electric car to a full-size automobile that we can use year 'round in an urban setting. The GEM car no longer meets o upgrade our vehicle from a GEM/electric car to a full-size automobile that we can use year 'round in an urban setting. The GEM car no longer meets our needs for transporting patrol staff short distances quickly, driving in snow, and serving as a tow vehicle for our staff's bicycles. I dealt with John DiPasquale and Chuck Barone who helped me identify 3 possible vehicles that would meet our price and service needs. One of these vehicles was a used Toyota Prius that will meet our needs and match our corporate image with a low environmental impact urban vehicle. Chuck was able to offer us the Prius at a price well below average retail. We decided that this was the vehicle we wanted, but faced several bureaucratic and paperwork obstacles in getting our board's approval and bank financing. Chuck reserved and carried the car at no charge to us during an almost 2-month journey to approval. During that time, I drove the car to our service garage for an inspection, and discovered a noise in the front end. Chuck took the Toyota to a Toyota shop and had the right front wheel bearings replaced at no charge. John, Chuck, and I had a very open and honest relationship during an unusually long and often frustrating sale cycle. These are not your average stereotypical car sales people—these are professionals. As a result of their understanding and patience, as well as standing by their good deal, I strongly recommend anyone doing business with them! More
by bvolpe
Employees Worked With
Chuck Barone and John DiPasquale, John ( Johnny D ) DiPasquale, Chuck Barone
