West Broad Hyundai

Got exactly what I wanted Chester was very professional and met all of my expectations. I have been to many dealerships and this was by far my best experience. Everything was Chester was very professional and met all of my expectations. I have been to many dealerships and this was by far my best experience. Everything was so easy and I never felt pressured. I have already recommended my friends and family to buy their next car at west broad Hyundai. More

Service so poor at West Broad, I now go to Williamsburg!! I learned about this site after buying a truck earlier this month and wish I knew about it when I experience the poor service I received from West Bro I learned about this site after buying a truck earlier this month and wish I knew about it when I experience the poor service I received from West Broad Hyundai in 2015. Last year when I bought my Hyundai, I did not realize until I closed on the deal and was home that there was a foul smell in the trunk. I reported it to the dealership and they denied they could smell anything. I spoke with the Service Manager, Beverly Lees, who was not helpful at all, just full of resistance. I attempted to call the General Manager, and never received a call back after leaving voicemails. After writing a poor review on Dealer's web site, I was contacted by a corporate service manager that took the position that on good faith he would have my trunk cleaned. When they performed the work, they just added deodorizers, and once they dissipated the foul odor was back. I then elected to take the car to a different Hyundai Dealer in Williamsburg and they had a chemical cleaning process that was better (not perfect). What a difference in professionalism, courtesy, customer focus, and commitment! West Broad could learn a great deal from Williamsburg. More

Awesome experience I had an awesome experience with the sale person and with the dealership as well. I was treated with respect and the dealership really worked with me I had an awesome experience with the sale person and with the dealership as well. I was treated with respect and the dealership really worked with me and ensured that the car I decided on was the best fit for me. The sales person also provided a lot of information and insight about the car. The sales person also assisted me with setting up radio stations. More

Great experience Anthony and his team were great to deal with. They did not have the vehicle I wanted but he arranged to have it transferred from another dealership. I Anthony and his team were great to deal with. They did not have the vehicle I wanted but he arranged to have it transferred from another dealership. I would highly recommend this dealership and Anthony to anyone looking to purchase a Hyundai. More

Great Job Very Good place to get a vehicle from. Worked with my budget and credit and still was able to get into a 2016 Elantra. Very satisfied and will have th Very Good place to get a vehicle from. Worked with my budget and credit and still was able to get into a 2016 Elantra. Very satisfied and will have the family make a purchase too! More

Great experience for first time car buyers! My fiancé and I loved our experience! We especially enjoyed the straight-forward pricing and ease of experience. We'll definitely visit again and reco My fiancé and I loved our experience! We especially enjoyed the straight-forward pricing and ease of experience. We'll definitely visit again and recommend this dealer to all of our friends! More

Top-Notch Sales Staff! It took me a while to do this, but just wanted to say that my experience with purchasing a new car at WBH was the best car buying experience I have ev It took me a while to do this, but just wanted to say that my experience with purchasing a new car at WBH was the best car buying experience I have ever had, and I have had quite a few. I had some sever credit issues, and yet, Ali and Kevin were able to get me in a late model used car which was the exact car that I wanted at a reasonable price. And all of the sales staff there are top-notch. Even when my sales guy was busy, the others made sure I was taken care of and comfortable. There wasn't the normal feeling of competition amongst the sales staff that you normally get at dealerships. They seem like a real family there and it makes for a great relaxing atmosphere and a wonderful car-buying experience. Thanx again, WBH! I will definitely be bringing my daughters there when it is time to purchase their cars. More

Nice dealership I saw this car advertised on line and decided that it was what I wanted. I previously owned an Elantra and was familiar with the car's handling. The I saw this car advertised on line and decided that it was what I wanted. I previously owned an Elantra and was familiar with the car's handling. The car I selected off the lot matched the number to the one advertised. More

Sonata Very pleasant experience with dealership. This is our second Hyundai that we have had in the past four years. Sales department is wonderful and servi Very pleasant experience with dealership. This is our second Hyundai that we have had in the past four years. Sales department is wonderful and service is great. Always treated very courteous whenever in for service. More

great experience it was an easy process starting with the internet search, being contacted by the internet sales department, going to the dealership, test driving, buy it was an easy process starting with the internet search, being contacted by the internet sales department, going to the dealership, test driving, buying vehicle. More