West Broad Hyundai

Crystal Crispino This dealership was outstanding! I love the service center and there was no pressure to buy by the salesperson . The car was clean and all of the staf This dealership was outstanding! I love the service center and there was no pressure to buy by the salesperson . The car was clean and all of the staff was friendly and professional. They even stayed after hours to finish my sale and they did not rush me because it was after hours. I would highly recommend this dealership. More

Best Car Purchase Experience Ever See previously entered comments. Chad Taylor was real processional and knowledgeable. Dealership was clean, showcased cars well, provided availability See previously entered comments. Chad Taylor was real processional and knowledgeable. Dealership was clean, showcased cars well, provided availability for loaners cars on service calls too. More

Best Dealership in Richmond, Virginia. Ricky Atkins was my sales representative. I was happy with the purchase of both vehicles and the caring, courteous way he took care of me the customer Ricky Atkins was my sales representative. I was happy with the purchase of both vehicles and the caring, courteous way he took care of me the customer(s). He went above and beyond to make those purchases as smooth as possible. More

Great dealership, everyone was nice and friendly and very informative. This is our 2nd lease from this dealership for these reasons. And we were out in dealership, everyone was nice and friendly and very informative. This is our 2nd lease from this dealership for these reasons. And we were out in a reasonable about of time with the car we wanted. More

Lease Pleasant experience overall. Ali went above and beyond to provide great customer service. We are very happy with our car. We will definitely recommend Pleasant experience overall. Ali went above and beyond to provide great customer service. We are very happy with our car. We will definitely recommend to others. More

2016 Elantra I enjoyed my experience with purchasing my vehicle. The staff was very helpful and made sure I was thoroughly satisfied. I will definitely recommend I enjoyed my experience with purchasing my vehicle. The staff was very helpful and made sure I was thoroughly satisfied. I will definitely recommend West Broad Hyundai to my family and friends. More

Simple easy Excellent customer service. Bill was knowledgable about the vehicle. Asked the right questions. For me keeping it simple and easy was perfect. Thanks Excellent customer service. Bill was knowledgable about the vehicle. Asked the right questions. For me keeping it simple and easy was perfect. Thanks Bill M. More

Excellent service!! Highly recommended Customer service was excellent! There wasn't a very long wait and they were able to work with me to get me the vehicle that I wanted! Customer service was excellent! There wasn't a very long wait and they were able to work with me to get me the vehicle that I wanted! More

Got exactly what I wanted Chester was very professional and met all of my expectations. I have been to many dealerships and this was by far my best experience. Everything was Chester was very professional and met all of my expectations. I have been to many dealerships and this was by far my best experience. Everything was so easy and I never felt pressured. I have already recommended my friends and family to buy their next car at west broad Hyundai. More

Service so poor at West Broad, I now go to Williamsburg!! I learned about this site after buying a truck earlier this month and wish I knew about it when I experience the poor service I received from West Bro I learned about this site after buying a truck earlier this month and wish I knew about it when I experience the poor service I received from West Broad Hyundai in 2015. Last year when I bought my Hyundai, I did not realize until I closed on the deal and was home that there was a foul smell in the trunk. I reported it to the dealership and they denied they could smell anything. I spoke with the Service Manager, Beverly Lees, who was not helpful at all, just full of resistance. I attempted to call the General Manager, and never received a call back after leaving voicemails. After writing a poor review on Dealer's web site, I was contacted by a corporate service manager that took the position that on good faith he would have my trunk cleaned. When they performed the work, they just added deodorizers, and once they dissipated the foul odor was back. I then elected to take the car to a different Hyundai Dealer in Williamsburg and they had a chemical cleaning process that was better (not perfect). What a difference in professionalism, courtesy, customer focus, and commitment! West Broad could learn a great deal from Williamsburg. More