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Walt Massey Chrysler Dodge Jeep Ram Fiat

Jackson, MS

Overview
Employees
Reviews
Vehicles
3.7
104 Reviews
Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson in Jackson, MS, is proud to be an automotive leader in our area. Since opening our doors, Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson will get you into the car or truck you choose with professionalism and attention to your needs.
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5395 I-55 North

Jackson, MS

39206

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Showing 104 reviews

June 30, 2026

The worst service I ever gotten I acquired more problems than I started out with More

by jsmorris344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dairy Wilson, a very evasive service person
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June 29, 2026

Easy to deal with Listened to my issue fully Completed repair fast Would recommend this dealership More

by Rusty19501
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
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June 29, 2026

Ms.Crystal Lee took very good care of me with this being my first visit and I look forward to many times over More

by sherrell1jsu
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
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June 29, 2026

Worst deal ever They just wanted to make the money they didn't care on. How did I feel about the vehicle? More

by allsecure_everytime87
Recommend Dealer
No
Employees Worked With
Crystal Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
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June 29, 2026

At my age, Justin had a lot of patience with me, which I appreciated very much. More

by ccarp356
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2026

It still has a few kinks to work out. Could be because of new staff. I brought my truck in to have a sensor, fuse and oil change because of electrical issues all lights were on the dash. More

by sarah_b21
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2026

I've purchased 11 new vehicles in my adult life; this was the smoothest transaction I have ever had purchasing a vehicle. More

by bama628690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Signaigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your wonderful feedback! We’re honored to hear that, after purchasing 11 new vehicles over the years, this was the smoothest transaction you’ve ever experienced. That is truly one of the highest compliments we could receive. Our goal is to make every vehicle purchase as simple, transparent, and stress-free as possible, and we’re thrilled to know we delivered that experience for you. Thank you for choosing us and for trusting our team with your purchase. We truly appreciate your support and hope you enjoy your new vehicle for many years to come!

June 26, 2026

I had a 7:30am appointment to get my complimentary oil change and additional fuel filter change on my 2026 Ram 2500. I made it on time. I was there 3 hours. That's how long it took them. I was charged ove More

by ryoung15
Recommend Dealer
No
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June 26, 2026

Nice friendly customer service personnel! Made me feel @ home. Greeted me with a smile. More

by ryoung15
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
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Jun 29, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re thrilled to hear our customer service team made you feel right at home. Providing a warm welcome, friendly service, and greeting every customer with a smile is what we strive for every day. We truly appreciate your support and thank you for choosing us. We look forward to serving you again in the future!

June 25, 2026

This was a super easy process and they blew the competition out the water .. will definitely be back to see them More

by Jrbynum21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thanks for the kind words. You helped make it easy for us.

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