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Walt Massey Chrysler Dodge Jeep Ram Fiat

Jackson, MS

Overview
Employees
Reviews
Vehicles
3.9
74 Reviews
Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson in Jackson, MS, is proud to be an automotive leader in our area. Since opening our doors, Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson will get you into the car or truck you choose with professionalism and attention to your needs.
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5395 I-55 North

Jackson, MS

39206

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Showing 74 reviews

June 05, 2026

Very professional The employees were very professional, did not wait long. The workers were friendly! More

by bjones1799
Recommend Dealer
Yes
Employees Worked With
D. Weathersby and Josh Dillion
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June 05, 2026

Finished my car quicker than expected and efficiently communicated all finds and recommendations after the inspection More

by STROMILEW
Recommend Dealer
Yes
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June 05, 2026

I had a very good experience, Justin was ver knowledgeable. professional and kind. He explained everything to me and made sure I understood. More

by hollins.peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2026

The shop lost the key out of my fog but Crystal made me another one relatively quick. More

by Persephineyhopkins25
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
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Jun 05, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We appreciate you sharing your experience. While we regret the inconvenience with the key, we’re glad Crystal was able to get another one made for you quickly and help keep things moving.

June 02, 2026

Clean waiting area, friendly and attentive staff assuring car care quality results. Great staff! Amazing More

by stephanieporter0614
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jun 03, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re glad you enjoyed the clean waiting area and felt well taken care of by the team. It’s great to hear the staff was friendly, attentive, and focused on quality service. We appreciate your business and the kind words!

June 02, 2026

Being my first time using there truck dealership in Jackson the service was really outstanding More

by thinman1145
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re thrilled to hear your first experience with our truck dealership in Jackson was an outstanding one. Making a great first impression is important to us, and we’re glad our team provided the level of service you deserve. We truly appreciate your support and look forward to serving you again in the future!

May 29, 2026

The team went above and beyond to meet my expectations by getting me in a ride! More

by kimmyjohn80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Signaigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deandro Weatherby
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Jun 01, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind words! We’re thrilled to hear our team went above and beyond to help get you into a vehicle and meet your expectations. Helping our customers find the right ride and making the process as smooth as possible is what we strive for every day. We truly appreciate your support and thank you for choosing us!

May 28, 2026

Poor communication, service advisor has a very bad attitude Could use some training on customer service More

by singletonantonio195
Recommend Dealer
No
Employees Worked With
Crystal Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
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May 29, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Andrew Lucas, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 414-8811.

May 27, 2026

The whole transaction went amazingly smooth. The team treated me like family! I will definitely go back to but from the team at Walt Massey! More

by jstephens9664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re thrilled to hear your transaction went so smoothly and that our team made you feel like family throughout the experience. That’s exactly the kind of experience we strive to provide for every customer. We truly appreciate your support and look forward to helping you again in the future at Walt Massey Auto.

May 27, 2026

Timely, very courteous I did not have to wait forever on my vehicle, service was right on schedule More

by HHDORSEY
Recommend Dealer
Yes
Employees Worked With
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cosby
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May 28, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re glad to hear your service was timely, courteous, and completed right on schedule. Providing efficient service without long wait times is always our goal. We truly appreciate your support and look forward to serving you again!

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