Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Justin Cosby
Justin Cosby at Walt Massey Chrysler Dodge Jeep Ram Fiat

Justin Cosby

Service Advisor

Walt Massey Chrysler Dodge Jeep Ram Fiat

5395 I-55 North
Jackson, MS 39206

Contact Me
4.5
11 Reviews
4.5

11 Reviews

Write a Review

11 Reviews of Justin Cosby

June 24, 2026

Dealership Rating
Employee Rating

Everything about the company is great people nine and helpful location is great so I don't have anything bad to say you have a wonderful people More

by victorgerone57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Byers

Report | Print

June 15, 2026

Dealership Rating
Employee Rating

Everything was fine. Service department handle everything well. Took care of vehicle and informed during entire process. More

by jvcosby4
Recommend Dealer
Yes

Other Employees Tagged: Justin Cosby

Report | Print
Jun 17, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re glad to hear everything went well and that our service department took great care of your vehicle. Keeping our customers informed throughout the entire process is very important to us, and we’re happy to know that made for a positive experience. We truly appreciate your support and thank you for choosing us!

June 13, 2026

Dealership Rating
Employee Rating

Justin was awesome. Service on tire yielded a poor wheel alignment and the tire gauge light is back on. More

by mslizzred
Recommend Dealer
No

Other Employees Tagged: Justin Cosby

Report | Print

June 08, 2026

Dealership Rating
Employee Rating

I would not recommend to anyone because of poor communication. There's not live agent to speak to when calling. More

by Kentoria.Jenkins
Recommend Dealer
No

Other Employees Tagged: Justin Cosby

Report | Print
Jun 09, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Andrew Lucas, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at 601-414-8811.

June 08, 2026

Dealership Rating
Employee Rating

Walt masey will have my business from now on. Mack like dodgers c*** compared to y'all. They are very rude. Y'all are very respectful and show customers the way that they wanna be treated, I real More

by jtsjws10316
Recommend Dealer
Yes

Other Employees Tagged: Justin Cosby

Report | Print
Jun 09, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re honored to have earned your business moving forward. Treating customers with respect and making sure they feel taken care of is extremely important to us, and we’re glad that came through in your experience. We truly appreciate your kind words and look forward to seeing you again soon!

June 02, 2026

Dealership Rating
Employee Rating

Being my first time using there truck dealership in Jackson the service was really outstanding More

by thinman1145
Purchase Time
Recommend Dealer
Yes
Report | Print
Jun 02, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re thrilled to hear your first experience with our truck dealership in Jackson was an outstanding one. Making a great first impression is important to us, and we’re glad our team provided the level of service you deserve. We truly appreciate your support and look forward to serving you again in the future!

May 27, 2026

Dealership Rating
Employee Rating

The whole transaction went amazingly smooth. The team treated me like family! I will definitely go back to but from the team at Walt Massey! More

by jstephens9664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marquee Brown, Yolanda Powell, Crystal Lee, James Dombrowski, Anthony Chambers, Adam Lea, Andrew Lucas

Report | Print
May 28, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re thrilled to hear your transaction went so smoothly and that our team made you feel like family throughout the experience. That’s exactly the kind of experience we strive to provide for every customer. We truly appreciate your support and look forward to helping you again in the future at Walt Massey Auto.

May 27, 2026

Dealership Rating
Employee Rating

Timely, very courteous I did not have to wait forever on my vehicle, service was right on schedule More

by HHDORSEY
Recommend Dealer
Yes

Other Employees Tagged: Justin Cosby

Report | Print
May 28, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re glad to hear your service was timely, courteous, and completed right on schedule. Providing efficient service without long wait times is always our goal. We truly appreciate your support and look forward to serving you again!

May 27, 2026

Dealership Rating
Employee Rating

I had a great experience as I always do when I visit this business. Exceptional service. More

by hollins.peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Lee

Report | Print
May 28, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your continued support and kind words! We’re thrilled to hear you consistently have a great experience with our team. Providing exceptional service is always our goal, and we truly appreciate your trust in us!

May 25, 2026

Dealership Rating
Employee Rating

Never ever let the customer ask for what they need! Just do it! Thank you 😊 More

by kimmyjohn80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anthony Chambers, Andrew Lucas , Deandro Weatherby

Report | Print
May 29, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Andrew Lucas, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 414-8811.

1
2

Dealership Inventory (122 Vehicles)

new 2026 Ram 1500 car, priced at $55,314
2026 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Unknown
Four-wheel Drive
$55,314
View Details
new 2025 Jeep Grand Cherokee car, priced at $37,331
2025 Jeep Grand Cherokee
new
Bright White Clearcoat exterior
Unknown
Rear-wheel Drive
$37,331
View Details
used 2025 Jeep Compass car, priced at $25,746
2025 Jeep Compass
used
Diamond Black Crystal Pearlcoat exterior
Unknown
Four-wheel Drive
$25,746
View Details
new 2026 Ram 2500 car, priced at $81,676
2026 Ram 2500
new
Ceramic Gray Clearcoat exterior
Unknown
Four-wheel Drive
$81,676
View Details
new 2026 Ram 2500 car, priced at $78,700
2026 Ram 2500
new
Bright White Clearcoat exterior
Unknown
Four-wheel Drive
$78,700
View Details
new 2026 Jeep Wrangler car, priced at $51,810
2026 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$51,810
View Details
View All Inventory