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Walt Massey Chevrolet Hattiesburg

Hattiesburg, MS

Overview
Employees
Reviews
Vehicles
4.8
460 Reviews
As the leading Chevrolet dealer serving Hattiesburg, Walt Massey Chevrolet is committed to offering a wide range of vehicles that meet your needs and preferences. We are the number one Chevrolet Dealer for being the best in the Pine Belt Chevy Dealer. Our Chevrolet dealer in Hattiesburg, conveniently located for residents of Oak Grove, Petal, and Laurel, offers a diverse inventory of new Chevrolet vehicles for all types of drivers and lifestyles. At our Hattiesburg new car dealer, we offer several body styles and models in our Chevrolet lineup, including: Cars: Perfect for city driving, our range includes models like the Chevy Malibu, a comfortable and efficient midsize sedan. Pickup Trucks: Looking for a reliable pickup? Consider the Chevy Silverado 1500, the legendary light-duty truck seen on job sites all over Hattiesburg. SUVs: If you need more space for passengers and cargo, we recommend the Chevrolet Tahoe, a 4WD-optional full-size SUV with seating for 7 to 8. Prefer a smaller SUV? Check out the Trailblazer or the Equinox, two 5-passenger SUVs that are easy to maneuver. Electric Vehicles: For those seeking eco-friendly options, we offer the Chevrolet Bolt, a compact Electric Vehicle with a generous driving range. In addition to our new vehicles, as your Hattiesburg used car dealer, we provide an extensive range of pre-owned vehicles including Chevy models as well as many other brands. Each vehicle in our used inventory undergoes a rigorous inspection to ensure it meets our high-quality standards. Make your next car purchase at our Hattiesburg used car dealer and experience the Walt Massey Chevrolet difference. We offer the best Used Car experience, as the number one in the Pine Belt Chevrolet Dealer.
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1501 W Pine St

Hattiesburg, MS

39401

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Showing 145 service reviews

June 26, 2026

The Walt Massey Chevrolet in Hattiesburg has always been mine and my family's go-to stop for car repairs. Everything goes smoothly! Shianne takes wonderful care of us, and the boys in the back do their best More

by mcctristin
Recommend Dealer
Yes
Employees Worked With
Shianne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shianne Gardner
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Jun 29, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your wonderful feedback! We’re honored that Walt Massey Chevrolet has been the go-to place for you and your family’s vehicle service needs. It means a great deal to us that you continue to trust our team. We’re especially glad to hear Shianne has taken wonderful care of you and that our technicians consistently provide the quality workmanship you expect. We’ll be sure to share your kind words with the entire team. Thank you for your continued loyalty, your support, and for choosing us. We truly appreciate your business and look forward to serving you and your family for many years to come!

June 23, 2026

Great service! ! In and out fast. Nice people. They always take care of me. Thanks More

by Cassie.fillingim
Recommend Dealer
Yes
Employees Worked With
Shianne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shianne Gardner
Report | Print
Jun 29, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your kind feedback! We’re thrilled to hear your service was fast and efficient and that our team continues to take great care of you. Providing friendly, reliable service is what we strive for every day. We truly appreciate your continued trust and support. Thank you for choosing us, and we look forward to serving you again in the future!

June 23, 2026

It was a great experience everyone was nice to talk with polite and friendly Well intelligent people More

by macknations
Recommend Dealer
Yes
Employees Worked With
James Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Foley
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Jun 29, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with our team. It’s wonderful to know everyone was polite, friendly, and knowledgeable throughout your visit. Providing exceptional customer service and making every customer feel welcome is what we strive for every day. Thank you for your support and for choosing us—we truly appreciate your business and look forward to serving you again!

June 21, 2026

Shianne Gardner had no personality whatsoever. Other than that, my experience was excellent Thank you More

by stephaniesmith7354
Recommend Dealer
Yes
Employees Worked With
Shianne Gardner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shianne Gardner
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Jun 22, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you for taking the time to share your feedback. We’re glad to hear that, overall, your experience was excellent and that you were satisfied with your visit. We also appreciate your honest comments regarding your interaction with Shianne. Customer feedback is important to us, and we will use it as an opportunity to continue improving the experience we provide. Our goal is for every customer to feel welcomed, valued, and well taken care of throughout their visit. Thank you for your feedback and for choosing us. We truly appreciate your business!

June 21, 2026

They took my truck back at appointment time and they had completed oil change, tire rotation and cabin air filter change in a timely manner. Staff was very nice More

by bhhodges33
Recommend Dealer
Yes
Employees Worked With
Shianne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shianne Gardner
Report | Print
Jun 22, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re thrilled to hear your truck was taken back right at your appointment time and that your oil change, tire rotation, and cabin air filter replacement were completed in a timely manner. Providing efficient service while respecting our customers’ time is something we take great pride in, and we’re glad our team delivered a positive experience. We’re also happy to hear our staff was friendly and welcoming throughout your visit. Thank you for your support and for trusting us with your vehicle. We truly appreciate your business!

June 21, 2026

Good, the only thing is this is the 3rd or 4th survey that I have been sent, one should be sufficient. More

by bhhodges33
Recommend Dealer
Yes
Employees Worked With
James Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Foley
Report | Print
Jun 22, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you for your feedback. We’re glad to hear you had a good experience with us. We also appreciate you bringing the survey issue to our attention. We understand that receiving multiple survey requests can be frustrating, and we apologize for the inconvenience. Your feedback is important to us, and one survey response should certainly be enough to share your experience. We appreciate you taking the time to respond despite the repeated requests. Thank you for your support and for choosing us. We truly value your business and your honest feedback.

June 20, 2026

I have had multiple experiences with Walt Massey due to the many issues I've had with my 2024 Chevy Traverse. Even though it was extremely disappointing, the More

by newbarb4665
Recommend Dealer
Yes
Employees Worked With
Shianne Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shianne Gardner
Report | Print
Jun 22, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you for taking the time to share your feedback. We understand how frustrating it can be to experience multiple issues with your Chevrolet Traverse, and we appreciate your patience throughout the process. While we’re sorry for the challenges you’ve faced with your vehicle, we’re grateful for the opportunity to assist you during each visit. Our team is committed to providing the best possible service and support, especially when unexpected issues arise. We appreciate the trust you’ve placed in us and the opportunity to help address your concerns. Thank you for your continued support and for allowing us to serve you. We truly value your business and look forward to continuing to assist you whenever needed.

June 18, 2026

My experience was great. Walt Massey does a great job. They're fast and easy to deal with More

by Courtlynmy
Recommend Dealer
Yes
Employees Worked With
James Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Foley
Report | Print
Jun 19, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re thrilled to hear you had a great experience with our team. Providing fast, efficient service while making the process easy for our customers is exactly what we strive for every day. We truly appreciate your support and are grateful for the opportunity to serve you. Thank you for choosing Walt Massey, and we look forward to seeing you again in the future!

June 18, 2026

Bring vehicles back to customers in the check in area when it’s raining! It’s good customer service and now one gets drenched by the rain! Just a suggestion. Otherwise good job! More

by kal107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shianne Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you for taking the time to share your feedback. We appreciate your suggestion and are glad to hear you otherwise had a positive experience with our team. Your recommendation about returning vehicles to customers in the covered check-in area during rainy weather is excellent feedback. Small touches like that can make a big difference in the customer experience, and we appreciate you bringing it to our attention. Thank you again for your support and constructive feedback. We’re always looking for ways to improve, and we appreciate the opportunity to serve you!

June 17, 2026

Ms Gardner was somewhat friendly, didn't speak loud enough and didn't seem to be confident in executing her job. As for dealership, everything seems to be ok, don't know yet how confident I am in the t More

by Tesmith928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shianne Gardner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Walt Massey Chevrolet Hattiesburg responded

Thank you for taking the time to share your feedback. We appreciate your honesty regarding your experience with Shianne and understand the importance of clear communication and confidence when assisting customers. We’re glad to hear that overall your experience with the dealership has been positive and that you’ve been satisfied with the work performed on your vehicle so far. It means a lot to know you plan to continue trusting us with your service needs because of the convenience and the results you’ve received. Your feedback is valuable and helps us continue improving the experience we provide. We appreciate your support and look forward to serving you again in the future.

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