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Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
253 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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253 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
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July 25, 2019
Oil change I brought my car into get an oil changed. After one day of driving my car the bottom heat reflector pan fell off I bought it back in to get it replac I brought my car into get an oil changed. After one day of driving my car the bottom heat reflector pan fell off I bought it back in to get it replaced they left some of the pins out More
by jeramyawhatley
Verified CustomerEmployees Worked With
I don’t recall the employees names
July 22, 2019
transmission problems Time #4 for transmissions shudder. Dealership did a transmission flush and put in high temp transmission fluid. The dealership did a wonderful job. Time #4 for transmissions shudder. Dealership did a transmission flush and put in high temp transmission fluid. The dealership did a wonderful job. But, it looks like GMC corporate is unable to find a fix for the transmission problem. The flushed the system before: put in a regulator converter: put in an updated converter: and now flushed the system again. More
by boogiesbuddy
Employees Worked With
Bobby Howard
July 17, 2019
Pleasant visit They checked my vehicle out completely. Great price on service. Pleasant atmosphere and they kept a check on me during my wait. I will be back. I also They checked my vehicle out completely. Great price on service. Pleasant atmosphere and they kept a check on me during my wait. I will be back. I also used the Buick app and love it More
by Jenful
Employees Worked With
Bobby Howard
July 16, 2019
Oil Change My car sent a report to Walt Massey. They emailed to set up an appointment. I had to take the car a day early because of a conflict in schedules, and My car sent a report to Walt Massey. They emailed to set up an appointment. I had to take the car a day early because of a conflict in schedules, and they had no problem with doing the job early. Thanks Walt Massey! More
by suzanneleafairley
Employees Worked With
Bobby Howard
July 11, 2019
Great!! We took our Tahoe for an oil change and tire rotation. Bobby Howard worked with us and was super nice and willing to help meet our needs. The Tahoe We took our Tahoe for an oil change and tire rotation. Bobby Howard worked with us and was super nice and willing to help meet our needs. The Tahoe was ready ahead of scheduled. Service received was GREAT! More
by The Estate
Employees Worked With
Bobby Howard
July 05, 2019
Going the extra mile. I took my truck in for a recall and oil change. While doing the oil change they discovered it was time for a new cabin air filter. When changing the f I took my truck in for a recall and oil change. While doing the oil change they discovered it was time for a new cabin air filter. When changing the filter they found leaves and trash in the duct work. Bobby had them take the time to clean everything out so I would have no problems in the future. That is what I call service. More
by Joe
Employees Worked With
Bobby Howard
July 04, 2019
Oil change We had an appointment at 4 one evening to have our oil changed and was told it would be 1 1/2 to 2 hours before they could get to us...we couldn't wai We had an appointment at 4 one evening to have our oil changed and was told it would be 1 1/2 to 2 hours before they could get to us...we couldn't wait that long as we had somewhere else to be at 6....they told us we should drop our vehicle off and have someone pick us up which is not visible as I live 35 miles away...we ended up having to make another appointment a week later...not sure of name of people we worked with.. thanks... More
by jwelford
Employees Worked With
Michael McDonald
July 03, 2019
Checked fan in seats We dealt with Payton Massey, & he was very friendly & helpful. He treated us really good & we had a lot better & more friendlier experience than the l We dealt with Payton Massey, & he was very friendly & helpful. He treated us really good & we had a lot better & more friendlier experience than the last visit. Payton & Bobby were both very nice & helpful. More
by kristen83.kj
Employees Worked With
Payton Massey, Bobby Howard
July 02, 2019
They did a great job I have used their service for over 15 yrs they have always been great if you have a problem they can and will help you I hope to use them for anothe I have used their service for over 15 yrs they have always been great if you have a problem they can and will help you I hope to use them for another 15yrs thanks again More
by cbennett4
Employees Worked With
Amy McClure
June 28, 2019
In a Pinch Returning to Missouri from Vacation in Gulf Shores. Caliper froze up. Looked for nearest GMC dealer and found Walt Massey. Issue was diagnosed and r Returning to Missouri from Vacation in Gulf Shores. Caliper froze up. Looked for nearest GMC dealer and found Walt Massey. Issue was diagnosed and repaired in two hours or so. Hats off to Bobby, Amy, Josh, and Wendy. We were treated with upmost courtesy and professionalism by all. Labor rate was HIGH but am told that is controlled by GMC, NOT the dealer. Thanks again for helping us out in a pinch, God Bless all! Brent Lawson More
by Gunslinger
Employees Worked With
Josh Shelton, Wendy Rhymes Shoemaker, Amy McClure, Bobby Howard
