Dealership Experience
4 yrs, 10 mos
Languages Spoken
English
196 Reviews
Write a Review196 Reviews of Jessica Mannon
July 24, 2026
I went in for an oil change. My estimate when I scheduled the appointment was $25 and the estimate when I signed in upon arrival was $25. When I checked out the final price was a My estimate when I scheduled the appointment was $25 and the estimate when I signed in upon arrival was $25. When I checked out the final price was approximately $83. When I questioned the charge, Jessica said it was only an estimate and did not mean that was the final price. I found a coupon on Walt Massey's website for $49 and she said she would honor that. In the end $25 was taken off. Sounds like bait and switch to me. I was so disappointed and will not be doing business with Walt Massey again. More
Other Employees Tagged: Jessica Mannon
July 22, 2026
When my tires were rotated the front and rear air pressures were not adjusted. Not sure what went wrong. I only asked for tire rotation and thought tire pressure should be part of that as the front i pressures were not adjusted. Not sure what went wrong. I only asked for tire rotation and thought tire pressure should be part of that as the front is 59 psi and rear is 70 psi suggested from Chevrolet More
July 18, 2026
Service department was very helpful and got me a quick appointment and got my car right on in replacing my camera very quickly. appointment and got my car right on in replacing my camera very quickly. More
Other Employees Tagged: Mitch Greene Jr, Latisha Goff
July 11, 2026
I brought my truck for a oil change and tire rotation, not sure about the oil change but they didn't rotate the tires correctly. They just took the front and move them to the rear. That's not how you rota not sure about the oil change but they didn't rotate the tires correctly. They just took the front and move them to the rear. That's not how you rotate tires. I know because my right front hand a slow leak in it and when I got the truck back it was on the right rear when it should have been on the left rear and the left rear should have been on the right front. I don't know if they don't know what they are doing or are trained wrong. Who knows. More
Other Employees Tagged: Kenda Henderson
July 10, 2026
I will always do business with Walt Massey. I have been doing business with them since 2014, and I will continue to do business with them!! I have been doing business with them since 2014, and I will continue to do business with them!! More
Other Employees Tagged: Jeffrey McCardle, Shemuel McCraney, Ty Tucker, Chris Broadus
July 02, 2026
Very helpful and service was great. Had a faulty efcm and it was replaced. Kinda wish GM would do a recall on this module. This is the second truck that this has happened to and it left Had a faulty efcm and it was replaced. Kinda wish GM would do a recall on this module. This is the second truck that this has happened to and it left me and my wife stranded a great distance from home costing us $350 towing fee each time... so GM tighten up and get this right, but Walt massey lucedale two thumbs up! More
Other Employees Tagged: Robbie Lebert

