Jessica Mannon
Jessica Mannon at Walt Massey Chevrolet GMC Lucedale

Jessica Mannon

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

Contact Me
4.9
196 Reviews

Dealership Experience

4 yrs, 10 mos

Languages Spoken

English English

4.9

196 Reviews

Write a Review

196 Reviews of Jessica Mannon

July 24, 2026

Dealership Rating
Employee Rating

I went in for an oil change. My estimate when I scheduled the appointment was $25 and the estimate when I signed in upon arrival was $25. When I checked out the final price was a More

by sssstree
Recommend Dealer
No

Other Employees Tagged: Jessica Mannon

July 22, 2026

Dealership Rating
Employee Rating

When my tires were rotated the front and rear air pressures were not adjusted. Not sure what went wrong. I only asked for tire rotation and thought tire pressure should be part of that as the front i More

by ajemfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for taking the time to share your feedback. We apologize that your experience did not fully meet your expectations. We understand how important it is for details like tire pressure to be addressed during a tire rotation, and we're sorry this appears to have been overlooked. Your feedback is valuable and helps us continue to improve our service. Thank you for trusting Walt Massey with your vehicle, and we hope to have the opportunity to provide you with a better experience in the future.

July 21, 2026

Dealership Rating
Employee Rating

Jessica was very friendly and professional. She explained service in detail and with a smile. More

by jetchison10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind review! We're so glad to hear Jessica provided you with friendly, professional service and took the time to explain everything clearly. It's wonderful to know she made your visit a positive experience. We'll be sure to share your compliments with Jessica. Thank you for trusting Walt Massey with your vehicle. We truly appreciate your business and look forward to serving you again in the future.

July 21, 2026

Dealership Rating
Employee Rating

I pray to God before I make any decisions, my experiences with Waltmassey is/has been great More

by Ballj926
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon

Jul 23, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your heartfelt review. We're truly honored that Walt Massey has earned your trust and that you've consistently had such positive experiences with our team. It means a great deal to us to know we've been able to provide the level of service you deserve. Thank you for choosing Walt Massey. We sincerely appreciate your business and look forward to continuing to serve you for many years to come.

July 18, 2026

Dealership Rating
Employee Rating

Service department was very helpful and got me a quick appointment and got my car right on in replacing my camera very quickly. More

by m.condreay61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Greene Jr, Latisha Goff

Jul 23, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your wonderful review! We're so glad to hear our service team was able to get you scheduled quickly and replace your camera in a timely manner. We know how important it is to get you back on the road, and we're happy we could make the process smooth and efficient. Thank you for trusting Walt Massey with your vehicle. We truly appreciate your business and look forward to serving you again in the future.

July 15, 2026

Dealership Rating
Employee Rating

Excellent service in a timely manner Provided great assistance. Service work needed was handled properly More

by cwskelton2
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon

Jul 16, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you so much for your kind feedback! We’re thrilled to hear you received excellent service in a timely manner and that our team provided the assistance you needed. It’s wonderful to know your service work was completed properly and that you had such a positive experience. Thank you for choosing Walt Massey—we truly appreciate your support and look forward to serving you again!

July 11, 2026

Dealership Rating
Employee Rating

I brought my truck for a oil change and tire rotation, not sure about the oil change but they didn't rotate the tires correctly. They just took the front and move them to the rear. That's not how you rota More

by Andrew J Turan Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenda Henderson

July 10, 2026

Dealership Rating
Employee Rating

I will always do business with Walt Massey. I have been doing business with them since 2014, and I will continue to do business with them!! More

by billy52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you so much for your incredible loyalty and support! We’re truly honored to have earned your trust since 2014. Customers like you are the reason we love what we do. Thank you for continuing to choose Walt Massey for your automotive needs. We sincerely appreciate your business and look forward to serving you for many more years to come!

July 02, 2026

Dealership Rating
Employee Rating

Very helpful and service was great. Had a faulty efcm and it was replaced. Kinda wish GM would do a recall on this module. This is the second truck that this has happened to and it left More

by blambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robbie Lebert

Jul 06, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for taking the time to share your experience. We’re sorry to hear about the repeated issues with the module and the frustration and unexpected towing expenses this caused you and your wife. We’re glad our team was able to provide helpful service and get the issue taken care of. Your two thumbs up means a great deal to us! Thank you for trusting our team with your vehicle—we truly appreciate your support and look forward to serving you again.

July 01, 2026

Dealership Rating
Employee Rating

People were friendly and very helpful. This was the easiest and most uncomplicated vehicle purchase I've ever made. Thank you! ?? More

by Dempseybrewer
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon

Jul 02, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you so much for your wonderful feedback! We’re thrilled to hear our team was friendly and helpful, and that this was the easiest and most uncomplicated vehicle purchase you’ve ever experienced. That’s one of the highest compliments we could receive! We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and congratulations on your new vehicle! We hope you enjoy it for many years to come and look forward to serving you again in the future.

1
...

Dealership Inventory (268 Vehicles)

new 2026 GMC Sierra 2500 car, priced at $84,633
2026 GMC Sierra 2500
new
Sterling exterior
Automatic
Four-wheel Drive
new 2026 GMC Acadia car, priced at $49,510
2026 GMC Acadia
new
Summit White exterior
Automatic
Front-wheel Drive
used 2015 Land Rover Range Rover Sport car
2015 Land Rover Range Rover Sport
used
Santorini Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Canyon car, priced at $43,520
2026 GMC Canyon
new
Dune exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Trax car, priced at $25,203
2026 Chevrolet Trax
new
Green exterior
Automatic
Front-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $72,924
2026 GMC Sierra 1500
new
Sterling exterior
Automatic
Four-wheel Drive