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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
261 Reviews
Call Service Center (601) 947-3001

261 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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February 22, 2025

I'm always at ease trusting Walt Massey with my vehicles. Jessica and the ladies in the service department are so knowledgeable, there is no equal. Thank you for what you do. More

by fallon1662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 20, 2025

We had Walt Massey perform warranty work on one of our trucks. Allison Scott was a great help. She kept us informed every step of the way. I would definitely recommend anyone to reach out to her if you ev More

by tpatteson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

It's great to hear that Allison Scott was such a valuable help during your warranty work at Walt Massey. Keeping you informed every step of the way is crucial, and we're glad Allison did just that. Thank you for your recommendation and for trusting us with your truck. We look forward to assisting you again should you need any further service!

February 19, 2025

Very easy to deal with and keeps you informed on the status of your vehicle. Would definitely recommend them More

by bobbyemazingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad to hear that your experience was straightforward and informative! Keeping our customers updated on their vehicle's status is a priority for us, and we're happy it added value to your visit. Thank you for recommending us, and we look forward to serving you again in the future!

February 19, 2025

My experience with Walt Massey has always been positive from sales, finance to service has always been good. More

by ironheadtom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're delighted to hear that your experiences with our sales, finance, and service departments have consistently been positive! It's important to us that every aspect of your interactions with Walt Massey meets your expectations. Thank you for your continued trust, and we look forward to serving you again soon.

February 19, 2025

They were on time and courteous professional an friendly greeted with kind words and a smile More

by sfineburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

It's wonderful to hear that our team's timeliness, professionalism, and friendliness made a great impression on you! We strive to greet every customer with kindness and a smile, and we're glad this was reflected in your experience. Thank you for sharing your feedback, and we look forward to your next visit!

February 18, 2025

Mrs. Scott and the frst of the service team were very friendly, knowledgeable and got me in and out quickly! More

by james_hanzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're thrilled to hear that Allison and our service team provided you with friendly, knowledgeable service and a quick turnaround! Ensuring a smooth and efficient experience is important to us. Thank you for sharing your positive feedback, and we look forward to your next visit!

February 17, 2025

My sales lady was very knowledgeable. She got me the best deal I could have possibly got a sub. I would recommend her to anyone. More

by elsiesullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

It's wonderful to hear that your sales lady was knowledgeable and secured you the best possible deal on your purchase! We're glad you felt well taken care of and confident in recommending her. Thank you for your feedback, and we hope you enjoy your new vehicle!

Feb 20, 2025 -

elsiesullivan responded

Kenda Henderson is very knowledgeable of the vehicles she is selling. And cares about her customers. She found the right truck we needed after talking to us. We were very fortunate to get her as our sale-lady She took her time and didn’t rush and got us the deal we wanted. We will give her a 10.

Feb 20, 2025 -

elsiesullivan responded

We love our new Colorado Chevrolet

Feb 20, 2025 -

elsiesullivan responded

We will recommend her to our family and friends

February 12, 2025

I appreciate all the help and trying to get my truck fix and back to me. More

by Jr.motorsports93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad we could assist with your truck, and we appreciate your patience throughout the process. Thank you for trusting us with your vehicle's care. We're here whenever you need us!

February 10, 2025

Thanks to Kendra in service department and other staff that was available to help me. More

by Angiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad Kendra and our service department staff were there to assist you! Thank you for your kind words. We look forward to helping you again in the future.

February 09, 2025

Good service, prompt and courteous. Appointment made- Appointment kept. Doctors should take notice. Good team effort More

by Ed
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience with our team! We strive to provide prompt, courteous service and appreciate your recognition. Thanks for choosing us—we’ll be sure to keep setting the bar high!

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