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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.8
290 Reviews
Call Service Center (601) 947-3001

290 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

Sort by
March 30, 2025

Good service, service rep kept me informed on the progress of the service, overall very good More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Glad to hear you had a great experience with our service team! Keeping you informed throughout the process is important to us. We appreciate your feedback!

March 29, 2025

Allison has always been cheerful and helpful, going above and beyond to keep me informed and get me scheduled when needed. More

by The Sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Allison will be thrilled to hear this! We’re lucky to have her on our team, and it’s great to know she’s made such a positive impact. Thanks for sharing your experience!

March 29, 2025

The staff was precise in acknowledging their ability to meet my request. Good, friendly, prompt, professional service. Thanks More

by LB75114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re happy to hear our team delivered friendly, prompt, and professional service while clearly communicating with you. Thanks for the kind words!

March 28, 2025

Jessica Mannon was very helpful getting my Silverado 3GCPAAED8RG332547 fixed. She was good at underpromising and overdelivering ! More

by msellers1
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mannon
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Mar 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Love hearing that Jessica took great care of you and your Silverado! Underpromising and overdelivering is what we aim for—glad she exceeded your expectations!

March 24, 2025

Mitch Green was great to work with on the purchase of my truck, no pressure, very informative and a fair price. I had a little issue that the service department took care of by going above and beyond. Thank More

by jcthames59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Lebertt
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Mar 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're thrilled Mitch provided a no-pressure, informative experience, and that Jessica and Robbie went above and beyond to take care of you! Enjoy your new truck—we look forward to seeing you again!

March 21, 2025

They did an awesome job taking care of my issue. Thanks to everyone at Walt Massey Automotive. More

by hembr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Havard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Pogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Lebert
Report | Print
Mar 22, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad our team took great care of your issue! It's always our pleasure to help. Thanks for choosing Walt Massey!

March 21, 2025

Very nice employees. Got to work on my car fast and had it ready the same day. Thankful the parts was in stock. Kenda is always very helpful and always gets More

by robertsfelicia02
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenda Henderson
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Mar 22, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad our team got your car taken care of quickly and that the parts you needed were in stock! It's great to hear Kenda was so helpful—she always goes above and beyond. Thanks for trusting us with your vehicle!

March 17, 2025

Jessica was very helpful in scheduling our service. She made it possible for our truck to be picked up and dropped off while I was at work. More

by gingersawyer_2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Jessica will be delighted to hear your kind words! We're glad she was able to arrange a convenient pick-up and drop-off for your truck during your workday. Thanks for trusting us with your service needs!

March 14, 2025

Great service clean dealership perform service in great time priced reasonable better than other GMC dealer More

by Randyfleming58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear you had a great experience! Providing quality service at a fair price in a clean and welcoming environment is what we strive for. Thank you for choosing us!

March 14, 2025

Wonderful service, polite and understanding. Will recommend Walt Massey to everyone! Quick , quality work. Thanks More

by Silviadae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your recommendation! It’s great to hear that our team provided wonderful service and quality work. Thank you for choosing Walt Massey!

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