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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
304 Reviews

304 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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April 20, 2025

Allison is amazing. She always goes above and beyond to make sure her customers are taken care of. More

by Wshoemaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Allison will be thrilled to hear this! She truly cares about her customers, and it means a lot to see her efforts recognized. Thanks for the kind words!

April 19, 2025

We took our Buick in because it was showing theft and trac service warnings. We were told the only issue was low voltage and the battery needed to be replaced and to remove the bedazzle ring because it m More

by jarred.cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about the continued issues with your vehicle and appreciate you bringing this to our attention. Our GM, Phillip Pogue, is currently looking into the situation and would like the opportunity to speak with you directly about your experience. We want to ensure everything is thoroughly reviewed and addressed properly.

April 19, 2025

They are always extremely friendly and efficient. I would definitely recommend them to anyone looking for service. More

by Jody Boney
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your kind words! It’s great to know our team continues to provide friendly and efficient service. Thanks for the recommendation!

April 18, 2025

Very friendly and helpful. Timely and professional service answers questions and gives good advice Nice More

by casper22250
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Scott
Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We really appreciate your kind words! It’s great to hear that our team provided friendly, timely, and professional service. We're always here to help with any questions or advice you need.

April 18, 2025

Jessica was very knowledgeable and explained everything. She was kind and helpful. The technician done a good job as for as I know. I will be using Walt Massey in the future. More

by sheraka.penton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear that Jessica made such a positive impression and that your service experience went smoothly. We appreciate your trust and look forward to serving you again in the future!

April 17, 2025

She was efficient, communicated well and was the only one who made the effort to see if my part came in (after many calls) AND had it installed the same day. Appreciate her being so helpful! More

by shelleyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad she was able to step up and make things happen for you! Her effort and communication truly make a difference—thanks for recognizing her dedication!

April 17, 2025

Great people to work with! Really seem to care about the customer and his needs! More

by Ronnieo
Recommend Dealer
Yes
Employees Worked With
Mitch Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your kind words! It means a lot to know you felt cared for—our team is always here to put your needs first and make every visit a great one.

April 14, 2025

Awesome facility with state of the art equipment. Service department is amazing and Mrs. Jessica is Awesome to deal with. Always courteous and very helpful with servicing and upcoming services that More

by johnny.baxter
Recommend Dealer
Yes
Employees Worked With
Shemuel McCraney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norris Chiasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makailah Churchwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon is amazing also-Can’t forget him .
Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We love hearing that! Jessica is a true asset to our team, and we’re glad she made your experience a great one. Thanks for the kind words about our facility and service department—we look forward to seeing you again!

April 12, 2025

Service waiting area, small and very cold not a good setting for someone waiting on your vehicle More

by wilsonplaytm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your feedback. We’re sorry to hear the waiting area wasn’t comfortable—we know how important that is while your vehicle is being serviced. We’ll be sure to share this with the team as we look for ways to improve the experience.

April 09, 2025

The absolute best place to do business in Mississippi! The staff is courteous and professional. More

by Benjamin Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landis Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate the high praise! It’s our goal to provide top-notch service with a courteous and professional team—thanks for making us your go-to in Mississippi!

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