Walser Buick GMC Bloomington

Great communication great conversation very clean and neat space my salesman was great he answered all of my questions neat space my salesman was great he answered all of my questions More

Great experience here at Walser. From the moment we arrived, we felt welcome and taken care off with great service. From the moment we arrived, we felt welcome and taken care off with great service. More

I was working with Patrick and he did a wonderful job problem-solving and getting some technology to work that continued to be an ongoing problem problem-solving and getting some technology to work that continued to be an ongoing problem More

Made using my car warranty easy and simple. They even provided transportation for me to get home after dropping off my truck. They even provided transportation for me to get home after dropping off my truck. More

Service work and communication was very good, not excellent. There were some questions I'd ask via text where I wouldn't get immediate response. I was disappointed in only being able to receive $175 excellent. There were some questions I'd ask via text where I wouldn't get immediate response. I was disappointed in only being able to receive $175 in rental car reimbursement when the vehicle was at the dealership for two weeks. More

While I wasn't all that pleased that the electrical shorting problem with my truck wasn't solved after 3 visits, I will say that Morgan was a wonderful service rep. She was very empathetic to my issues shorting problem with my truck wasn't solved after 3 visits, I will say that Morgan was a wonderful service rep. She was very empathetic to my issues and lack of cooperation from my extended warranty. She bent over backwards to accommodate me with their rental and did as much as she could in sharing and/or covering that cost due to a lack of available parts. More

Great experience. Until all these surveys kept coming. I ordered splash guards and they also sent multiple GM surveys. Until all these surveys kept coming. I ordered splash guards and they also sent multiple GM surveys. More

I came in for an oil change and added a recall fix. Hours later, after being told it was almost done multiple times and just pending a car wash, the tech came out and said when he needed warm up the en Hours later, after being told it was almost done multiple times and just pending a car wash, the tech came out and said when he needed warm up the engine to do the recall fix, in process while running the engine at high rpms on my diesel he blew a hose and destroyed a pump. Told me not covered by warranty and they didn’t have the parts in stock. A week later after they let me rent my own replacement vehicle I got a ~$3,000 bill for my oil change and what the tech broke. I asked to speak with a manager which didn’t happen, he called me and left a message 2 days later. It was total crap with a terrible explanation and they took no accountability for the tech breaking my truck, it’s a 2020 with 60ish thousand miles, worked fine until they touched it. Had the gaul to tell me I was lucky the hose broke here and not on the road, as if anyone runs a diesel at redline until hoses blow while on the road. Never going back! More

Great sales team and highly helpful - no pressure sale and enjoyed the full experience. Will be back! and enjoyed the full experience. Will be back! More

no stress, easy to work with, fair, honest everything happened according to plan. Appointments were on time and after i dropped off my car, they arraigned an uber ride home happened according to plan. Appointments were on time and after i dropped off my car, they arraigned an uber ride home More