Jeff Schmidt

I brought my truck in for a check engine light. The part needed for the repair was on back order. It may have taken longer than I liked but they kept me well informed all the way through the proces The part needed for the repair was on back order. It may have taken longer than I liked but they kept me well informed all the way through the process. More

by vfrideguy Verified Customer Verified Customer

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The work was done efficiently and professionally. I was sent a video of what they were working on. At the completion, they gave me an estimate of further work needed, but did not pressure me into do I was sent a video of what they were working on. At the completion, they gave me an estimate of further work needed, but did not pressure me into doing the work. I will return for further work that needs to be done. Very good experience. More

by pjsoulak Verified Customer Verified Customer

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Financial rep was rude and unprofessional, and needlessly credit shamed me. Sales reps were great! Happy with purchase. credit shamed me. Sales reps were great! Happy with purchase. More

by l.hanselman Verified Customer Verified Customer

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Great communication. I really liked that they communicated via text message as it made it much easier for people who are working and can’t answer the phone. I really liked that they communicated via text message as it made it much easier for people who are working and can’t answer the phone. More

by lahnatran Verified Customer Verified Customer

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Herik was great to work with. It was weird buying a Ford from a GMC dealership because your sales people didn’t know much about a Ford F150 Powerboost but i think i got a good dea It was weird buying a Ford from a GMC dealership because your sales people didn’t know much about a Ford F150 Powerboost but i think i got a good deal and i had done plenty of homework. We’re very happy with the truck and our overall experience. More

by onschedule Verified Customer Verified Customer

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Had a great experience buying my truck at Walser. Brett was the best helping me with the process. Brett was the best helping me with the process. More

by hmdroz990 Verified Customer Verified Customer

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I regretfully purchased a 2023 GMC Sierra 1500 from them on April 28th. This was the start of the worst purchase I have made. 3 days into my 30 day 1000 mile 100% labor and 100% parts warranty I noticed a s on April 28th. This was the start of the worst purchase I have made. 3 days into my 30 day 1000 mile 100% labor and 100% parts warranty I noticed a shutter in the vehicle. I text my sales person and they immediately asked if I had the extended warranty. I replied with yes but this falls under the dealership warranty. So I contacted service and bought the vehicle in the following week as it was a Friday. Dropped off on a Thursday asked if they wanted me to test with them, response was no, our techs are good and will figure it out. Needless to say the next morning I was back up there test driving with them. I live in Wisconsin so 45 miles one way. Tech feels vibration and stats "that is not right". They go through there diagnostic and try a reprogram and next a fluid flush and next a new valve body for the transmission. None of this worked after they had the vehicle for 2 weeks. Drive and see if it goes away. Nope back up again. New transmission. Drive and break in. No change, still shutters. Test drive with foreman, as we leave the parking lot he says "wow, that's not right". 2 more weeks go by and they say the active fuel management is causing the issue but "it is a natural byproduct of the active fuel management". Ok what is the fix? Nothing your problem. Oh you can delete the AFM but we will not do that. So you know the problem and won't fix it. No comment from the GM. Was willing to take the truck back and I said no I want it fixed. We can not do that and we will not delete it. As I left today, July 20th, 2026 still no fix. Looking like it is time too move to the next step. Lawyer's are looking into it this week. More

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I had a great buying experience working with the Walser team. Friendly, knowledgeable and easy to work with. team. Friendly, knowledgeable and easy to work with. More

by josh_russ Verified Customer Verified Customer

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Friendly staff that is well informed with the product. Great environment where the staff and management wanted to ensure a great overall experience. Great environment where the staff and management wanted to ensure a great overall experience. More

by tmpav Verified Customer Verified Customer

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Very clean, staff was very knowledgeable! I can’t say enough about my sale consultant, she was so helpful and transparent about every part of the process. You need to make sure you secure her I can’t say enough about my sale consultant, she was so helpful and transparent about every part of the process. You need to make sure you secure her employment for the benefit of the company More

by widmertrucking Verified Customer Verified Customer

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