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Walser Buick GMC Bloomington
Bloomington, MN
1,217 Reviews
WHAT MAKES BUYING A CAR FROM WALSER BUICK GMC DIFFERENT?
It's the Walser Way!
EVERY CUSTOMER RECEIVES:
Our Best Price First. Every vehicle is clearly marked with our Best Price.
Zero Negotiations. Everyone pays the same low price. No hassle or haggling.
Commission-Free Sales. Our sales staff are paid on productivity and customer satisfaction. Whether you spend $5,000 or $50,000 our staff earns the same flat fee.
3 day / 300 mile Return or Exchange. You can't go wrong. If you don't like your vehicle return or exchange it. No fees, no gimmicks, no questions. Just return the vehicle undamaged.
Written offer to Purchase Your Trade. Whether you buy from us or not, you can leave the lot with a check for your trade. Offers are based on the fair market value of your trade, not what you're buying.
Walser Automotive Group has revolutionized car purchasing in the Twin Cities. As one of the state's largest one price dealer group, we offer up front pricing on every vehicle every day.
It's also important to know that our salespeople aren't paid on commission so you'll receive the same great level of service whether you're buying a $2,000 used car or a $80,000 SUV.
It's fast, fair and transparent. It's the Walser Way. To those of you who are already Walser customers, we say "thank you". To those of you who are shopping us for the first time, we say "Welcome".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,217 reviews
June 16, 2025
I setup time to come check out a car at 1pm. We arrived at 3:30pm and someone else told me the car sold at noon. Very frustrating that I was lied to and that no one attempted to reach out to le We arrived at 3:30pm and someone else told me the car sold at noon. Very frustrating that I was lied to and that no one attempted to reach out to let me know the car had sold. We decided to look at other vehicles. It was a very rushed process. The sales person had an important family event to get to which is understandable, but you would think the sales manager could have stepped in to help finish out the process to ensure everything was explained and all questions were answered and everything was addressed. We didn't get a chance to review any of the car electronics with a sales person. Everything was just very rushed. Upon reviewing warranty/service protection service options they didn't take the time to explain this in detail and show us options. Again, it was rushed. We literally had 1 minute to make a decision. They didn't even share the total cost of the added options, just how it would affect your monthly payment. Upon asking for that price they then shared you can buy different levels of protection. This is not transparent at all. If I had more time I would have been able to read the details and possibly make a better decision. I also wasn't offered for my papers to be printed off. Everything was sent electronically. More
by SJD
Verified CustomerEmployees Worked With
Shaun Davis
June 16, 2025
Timely and solid service. Good follow up by the service representative. Always confident the service is done correctly. Good follow up by the service representative. Always confident the service is done correctly. More
by rob1_shulfer
Employees Worked With
Service advisor Morgan toller
June 16, 2025
It was nice, pleasant, quick comfortable very friendly. Staff was very helpful and very knowledgeable. Staff was very helpful and very knowledgeable. More
by larrywashington438
June 14, 2025
Good quality. The technician did a great job repairing my rear AC. The advisor very kind and helped me with everything. The technician did a great job repairing my rear AC. The advisor very kind and helped me with everything. More
by dante.jesus
Employees Worked With
Patrick Horvath, John Dothe Chavez
June 14, 2025
There have been countless mistakes made along the way. They make it easy to buy a car. Not easy to use the same service center for service needs. I drive 25 minutes to use this service center and more tim They make it easy to buy a car. Not easy to use the same service center for service needs. I drive 25 minutes to use this service center and more times than I can count I’ve needed to rent a car or Uber/Lyft home and back while waiting on my car More
by ajohnson628
Employees Worked With
Alex- service dept
June 13, 2025
Took care of my car maintenance as needed! And kept me posted on when it was done! And kept me posted on when it was done! More
by dancing557
June 13, 2025
I would likely not buy another vehicle from Walser based on their service. Amy vehicle was recently in for a recall, and I asked about also updating my trucks ECM per a PIP for “extended crank, no start”. I on their service. Amy vehicle was recently in for a recall, and I asked about also updating my trucks ECM per a PIP for “extended crank, no start”. I’m on my 3rd battery in 4 years and I attribute this PIP to my battery woes. They failed to update the ECM and told me I could bring it back, at $200/hour to get that taken care of. More
by joel.wandrey
Employees Worked With
Morgan
June 13, 2025
Have been very satisfied with Service Dept. to date. Appreciate the thorough inspection and videos from the tech. Purchasing was hassle free and transparent. to date. Appreciate the thorough inspection and videos from the tech. Purchasing was hassle free and transparent. More
by n8niemann
June 13, 2025
I waited an hour and a half pass my appointment for an oil change I'm not coming back. We bought our Buick from you and we've always done our oil changes through you guys but no more I might as well go to oil change I'm not coming back. We bought our Buick from you and we've always done our oil changes through you guys but no more I might as well go to jiffy lube. I had other appointments that I had to change it's too bad I spent over $100 for an oil change More
by toddbecky2
