Wally's Nissan of Latham

overpriced ripoffs Paid for extended warranty and nothing is covered ever. Told me I had bad parts and turned out to be a broken wire cost 40$ to fix fuciillos told me $ Paid for extended warranty and nothing is covered ever. Told me I had bad parts and turned out to be a broken wire cost 40$ to fix fuciillos told me $600 for parts not needed. Customer servise is poor and will never purchase another car here in my life. Had car less than a year and multiple problems and nothing is ever covered by the warranty i paid thousands for More

Poor Service and Overpriced Very disappointed with Fucillo Nissan. I dropped off my 2014 Xterra to have the serpentine belt, rear splashguards(mudflaps) and one fog light replace Very disappointed with Fucillo Nissan. I dropped off my 2014 Xterra to have the serpentine belt, rear splashguards(mudflaps) and one fog light replaced. I knew what work needed to be done, however, I still agreed to the "diagnostic charge". The next day I was quoted $1010.00 for the repairs. You can see the attached photos for specifics but about $250 for the mudflaps( including one hour of labor), $190 for the belt (including one hour of labor) and $520 for the fog light (including 2 hours of labor). I purchased the same quality if not better parts on amazon for $140 dollars. The serpentine belt took me 20 min to put on (two screws/clamps to remove one hose, push down on the tensioner and remove/ replace the belt). The splashguards took 15 min(3 Phillips head screws and two push pins that came the mudflaps). If that wasn't bad enough, the fog light wasn't even really broken but would have been just as simple a repair. The one set screw that held it in place (along with two other interference slots/tabs) had come loose and fallen out. I replaced the set screw in 15 min. What would have cost me over a thousand dollars at Fucillo ended up costing me $80 and less than an hour of my time. In the end, I guess I'm even more upset at having to pay a "diagnostic fee" for repairs I TOLD THEM I wanted and in the end they didn't even properly "diagnose" the fog lights. I WANT the mechanics at Fucillo to make money. I WANT Fucillo to make money. I realize that businesses have overhead, taxes etc...but this gross overcharging and lack of attention to detail is sloppy at best, borderline criminal at worst. This is the second Nissan I have purchased and my (ex) wife has purchased or leased three. Seriously reconsidering another brand following this experience. I keep thinking about people that don't have the wherewithal to understand what something should cost or the amount of time it would reasonably take to repair. More

Terrible service department! This place is a big scam. I brought my Sentra there for a starter problem, they charged me $1200 for parts & labor. The car wouldn't start when they w This place is a big scam. I brought my Sentra there for a starter problem, they charged me $1200 for parts & labor. The car wouldn't start when they were done, and they lost my keys. I had to have it towed to another place. They are scammers and liars, they have the worst service department I've ever dealt with in my life. I even had the Attorney General involved after they had my car for two months. Don't bring your car to this scamming dealership!!!! More

Perfection I owned a Nissan Juke. Got it serviced at Fuccillo in Latham.... after 3 years.... wanted to go bigger. I went to Fuccillo Nissan on 10/16/2016 and l I owned a Nissan Juke. Got it serviced at Fuccillo in Latham.... after 3 years.... wanted to go bigger. I went to Fuccillo Nissan on 10/16/2016 and left with a brand new Rogue... I pulled in...went into the office where a wonderful young man named Luke VanDixhorn assisted me. I, in my usual to the point tone told him... I have a Juke to trade in... explained what I wanted to happen... told him literally to go pick out a White AWD Rogue S with no expensive additions.. just basically, all I wanted was... the Rogue with AWD, heat and air... he probably thought I was a strange lot...but he did just what I asked.. he pulled the car.. one car only... we test drove.. he explained all the features that it did have... we proceeded with the buying/lease process, which was long, but smooth, professional, and worth the wait. As the customer, I felt at ease, welcome, well taken care of, and not stressed at all. Things went smoothly and I drove away in a beautiful new Rogue... the only sad part is I had to leave my beloved Juke behind. That was a great sporty and fun car.... great to drive, great on gas mileage.. felt sad... like leaving my puppy behind... but the Rogue is fantastic...so much room.. great smooth ride.. handles like a dream... and that new car smell is fantastic... I can't thank Fuccillo enough... the whole transaction was perfect even under their hectic construction.. they didn't miss a beat.. Started on their website... called to make appointment.. went.. saw Luke VanDixhorn.. bam... done in one afternoon... As I said before... I had the Juke and I had it serviced there... Their service team is also great. I have never had an issue yet. Will Baez, the Business Manager is also fantastic to work with. Great Team at Fuccillo Latham....And for those that no me.. I tell no lies! I am pretty honest.... Kathy Renaud... Latham, NY More

Awesome Dealership Fuccillo Nissan is an awesome dealership. While you are waiting to have your car serviced, you get to watch an LED television and enjoy complimentary Fuccillo Nissan is an awesome dealership. While you are waiting to have your car serviced, you get to watch an LED television and enjoy complimentary coffee, tea, and fruit. They answer all questions with a smile. The mechanics work very hard to do a great job and get your car to you as quickly as possible. The service manager is awesome as well, and takes good care of all of his customers. More

Salesperson Mike is Awesome Mike at Fuccillo Nissan really helped me after my car was involved in a fender bender. He ensured my car was repaired quickly & at minimal cost! Not Mike at Fuccillo Nissan really helped me after my car was involved in a fender bender. He ensured my car was repaired quickly & at minimal cost! Not just that, he kept on updating me about the progress the repair, in the past other shops would call me a few days later to tell me it’s finished or that its taking longer. I received almost daily updates from Fuccillo! I was able to plan my day and not wait around for my car. Thanks and much appreciated! More

EXCEPTIONAL SERVICE DEPARTMENT AND "GEORGIANA" Fuccillo Nissan of Latham has an exceptional Service Department. It is because of them and their Shuttle Driver, Georgia, that I am making my next pu Fuccillo Nissan of Latham has an exceptional Service Department. It is because of them and their Shuttle Driver, Georgia, that I am making my next purchase a Nissan and my dealer, Fuccillo Nissan of Latham. More

Great Salesperson! This is my second car from Fuccillo Nissan. They’re an extremely helpful group of professionals. I think I got a very good deal on my 2016 Altima. As This is my second car from Fuccillo Nissan. They’re an extremely helpful group of professionals. I think I got a very good deal on my 2016 Altima. As soon as my lease is out, I’ll be back for the 19! Morzolf is the best! More

registration and check up on car we were in for oil change and check up on our nissan tuesday, what a pleasure staff all employees we dealt with very customer friendly and honest, we we were in for oil change and check up on our nissan tuesday, what a pleasure staff all employees we dealt with very customer friendly and honest, we had the car done in no time at all. thank you all for your great service marjorie and frederick fusco. More

Good Service and Honest People I really love the honesty of Fuccillo Nissan and particularly their salesman John Normand. It was one of the best experiences I have had with a dealer I really love the honesty of Fuccillo Nissan and particularly their salesman John Normand. It was one of the best experiences I have had with a dealership. Straight forward, Good Service and a friendly atmosphere. I would definitely consider buying another vehicle from John at Fuccillo! More