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Wally's Nissan of Latham

Latham, NY

4.6
2,981 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,981 Reviews of Wally's Nissan of Latham

August 08, 2018

New fog lamps I bought a new 2018 nissan rouge from Latham nissan, I wanted to add fog lamps. It was very easy, and they were installed faster then I thought..Every More

by RB197411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najee Parks, Jolene Bell
Aug 14, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback! We are so glad that you had a great experience here at our dealership!

August 08, 2018

Fantastic I was initially contacted via email by Montana who was extremely essential in answering all of my inital questions and concerns. She undoubtedly set m More

by aehlinge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Smith, Chris Jones, Montana Macken
Aug 14, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback! We are so glad that you had an exceptional experience at our dealership with Montana, Bryan, and Chris!

August 08, 2018

Great Experience I bought a used Altima the other day and it was such a non stressful purchase. Said was wonderful and provided great customer service. Said took the More

by DHAYES398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Riza, Steve James
Aug 14, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback! We are so glad that you had a great experience with Said!

August 08, 2018

Lease renewal Trading a car at lease end. Some lack of communication but the sales and management people I dealt with in the end made things right for me. More

by efogart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Karos, Chris Jones
Aug 14, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the feedback! We are glad that things worked out in the end, however if you have the opportunity, please contact Samantha Sanderson, our Customer Relations Manager, at (518) 250-4380 ext 526 to discuss the communication errors in detail, this way we can improve the customer experience here!

August 06, 2018

AC and Camera Was told approximately 2 hours with an appointment for diagnosis and repair of AC and Back up Camera After 5 hours was told they were unsure of the More

by 9Murano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jolene Bell
August 06, 2018

Fabulous! Prompt, professional, courteous service. Waiting area is very comfortable and clean. I did not mind waiting since the facilities are so clean and nice More

by tish601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Bell
Aug 14, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback! We are so glad that you had a great experience here at our dealership!

August 05, 2018

Jolene is the BEST. Fast service, no charge & comfortable waiting area. Will continue to come back even after service package expires in about 3,000 miles. Thank you. More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Laboy, Jolene Bell
Aug 14, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback! We are so glad that you had a great experience here at our dealership, and we look forward to seeing you for all of your future service needs!

August 04, 2018

Fuccillo Nissan Service I was due for a routine oil change. The oil change itself was standard. The fact that i forgot the coupon mailed to my home and the staff there went More

by Cheron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Bell
Aug 14, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback! We are so glad that you had a great experience here at our dealership, and we look forward to seeing you in the future for all of your service and vehicle buying needs!

June 30, 2018

Tyler O'Brien's review Tyler was an awesome sales person. He wasn't pushy and let us decide if we wanted to purchase a vehicle which we really liked. He didn't call us ten t More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler O'Brien
Apr 18, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, we are so glad that you had such a great experience with Tyler! Congratulations on your new vehicle, and welcome to our Fuccillo family!

June 26, 2018

Excellent Customer Service Thank you Bryan Smith for your excellent customer service. We are happy new owners of a 2017 Bissan Altima. We visited many dealerships but purchased More

by Tammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Smith, Pendergast, Fuccillo
Apr 18, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, we are so glad that you had such a great experience with Bryan! Congratulations on your Nissan Altima, and welcome to our Fuccillo family!

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