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Wally's Nissan of Latham

Latham, NY

4.6
2,981 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,981 Reviews of Wally's Nissan of Latham

January 15, 2023

Always had nothing bad to say about the service Not too happy last visit..sorry More

by SWELLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Purner, Eric Messier, Phil Gagliardi
Jan 21, 2023 -

Wally's Nissan of Latham responded

Swellman, we really appreciate your feedback! Swellman, thanks for taking the time to leave a review.

January 14, 2023

The business has changed to the worse. Although josh was polite, attentive and friendly, it didn’t appear they don’t have the hunger they use to have. Not much effort to meet my needs to p More

by 09-grimes-bronze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Murgo
Jan 21, 2023 -

Wally's Nissan of Latham responded

09-grimes-bronze, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (518) 250-4380 at your earliest convenience and we will do our best to resolve this with you.

January 14, 2023

The service team is always excellent and prompt! No complaints any time I bring my vehicle there. More

by Meme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Purner, Eric Messier
Jan 21, 2023 -

Wally's Nissan of Latham responded

Meme, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 14, 2023

Salesperson Nice to deal with and no pressure on buying. Almost gave up on buying a Nissan after the bad experience I had at another capital region Nissan dealer I went to. Left that dealership frustrated a More

by denise.salerno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breanna Hanson
Jan 21, 2023 -

Wally's Nissan of Latham responded

Denise.salerno, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Wally's Nissan Of Latham. We can't wait to see you again, have a great day.

January 13, 2023

the staff was very welcoming. Josh was amazing to work with he explained everything thoroughly. He did an amazing job asking every question I had and was extremely nice, polite an More

by feriellelydia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Murgo
Jan 16, 2023 -

Wally's Nissan of Latham responded

Feriellelydia, thank you for your kind review; we are happy to pass along your comments to the team here at Wally's Nissan Of Latham! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 12, 2023

Service staff were friendly, welcoming, there was no delay in getting the work on my vehicle underway. Work was done quickly and competently..Cost was not out of line. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Jan 16, 2023 -

Wally's Nissan of Latham responded

Doc, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2023

Great experience at the dealership! ! Tyler,Nikki and Skinny were great to deal with and made everything easy. More

by DUFEK361
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler O'Brien, Said Riza, George Laboy, Mike Skinner, Eric Elky, Samantha Purner, Nikkie Traficante , Jake Dunican, Eric Messier, Phil Gagliardi
Jan 16, 2023 -

Wally's Nissan of Latham responded

Dufek361, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

January 06, 2023

Steve was highly knowledgeable in getting me the info I needed about the Nissan Leaf, recognized my desire to keep costs low as much as possible and delivered! More

by Noah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said Riza, Ashanti Chambliss, Nia Andrilla, Jeff Nadim, Steven Ranaudo
Jan 16, 2023 -

Wally's Nissan of Latham responded

Noah, we're happy you found our staff to be so supportive during your experience here at Wally's Nissan Of Latham. Thanks again for the review, and have an amazing day!

January 04, 2023

This staff went above and beyond and got me out the door, in one day, in a new car! Super accommodating, super efficient! It was great to take this journey with Marlon! I will absolutely be recommending Wa More

by Timothyhullactor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said Riza, Mike Skinner, Nikkie Traficante , Marlon Mickle
Jan 06, 2023 -

Wally's Nissan of Latham responded

Timothyhullactor, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

January 04, 2023

Excellent service reliable fast and excellent customer service. They did a great job answering all my questions. More

by NOPPS5611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Purner, Eric Messier, Phil Gagliardi
Jan 06, 2023 -

Wally's Nissan of Latham responded

Nopps5611, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Wally's Nissan Of Latham

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