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Wally's Nissan of Latham
Latham, NY
2,981 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,981 Reviews of Wally's Nissan of Latham
Verified Customer
February 02, 2023
Poorest customer service. Won't bother to verify lazy enough to verify information with his own terms. Won't honor the free package and will just change it unnotified. Can not Won't bother to verify lazy enough to verify information with his own terms. Won't honor the free package and will just change it unnotified. Can not be of help at all! More
by plasmared5!
Employees Worked With
Eric Messier
January 26, 2023
Car salesmen often get a "bad rap," but everything about Tyler defies that stereotype. He went above and beyond to make a lease deal work for me to get into the car I wanted within my budget. Tyler is kind, Tyler defies that stereotype. He went above and beyond to make a lease deal work for me to get into the car I wanted within my budget. Tyler is kind, conscientious, and highly communicative—he contacted me exactly when he said he would to arrange delivery of the vehicle and made sure all of the insurance and DMV paperwork was handled well before I arrived back at the dealership to drive off in my new car! I went into the dealership with my parents to look for another Nissan as our family almost exclusively drives Nissan, and Tyler made everything so easy and unstressful–one of the best experiences we have ever had buying a new car. He treated us like we were his own family and spoke with such kindness and authenticity, it's impossible not to like him! When my lease term is over I will definitely be giving Tyler a call! More
by oliviaruthcox
Employees Worked With
Tyler O'Brien, Nikkie Traficante
January 25, 2023
Service advisor was good to work with. Quick turn around time but front end noise still remains even with the replacement of the parts deemed needing repair. No follow up to remedy afte Quick turn around time but front end noise still remains even with the replacement of the parts deemed needing repair. No follow up to remedy after dealership was notified. More
by BRIAN.S.LUKE
Employees Worked With
Phil Gagliardi
January 21, 2023
Staff was courteous and well informed. Service performed was well explained. Work was completed about 1 1/2 hours sooner than expected. Thank you... Service performed was well explained. Work was completed about 1 1/2 hours sooner than expected. Thank you... More
by MTESS331
Employees Worked With
Samantha Purner, Eric Messier, Ashanti Chambliss, Nia Andrilla, Phil Gagliardi
January 17, 2023
Always receive outstanding service here. The Service Dept staff is always, courteous, polite and takes the time to explain things to you. Best service I have ever received at any car deale The Service Dept staff is always, courteous, polite and takes the time to explain things to you. Best service I have ever received at any car dealership! More
by CUFFKEY32
Employees Worked With
Fran, Kelly, Samantha Purner, Eric Messier
