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Wally's Nissan of Latham

Latham, NY

4.6
2,981 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,981 Reviews of Wally's Nissan of Latham

May 31, 2023

Phil was very helpful and the service was excellent I always have a great experience there More

by rkelly15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Aug 03, 2023 -

Wally's Nissan of Latham responded

Dear rkelly15, thank you for leaving a positive review of your experience at Wally's Nissan of Latham. We're thrilled to hear that Phil was very helpful and that you received excellent service. Providing a great experience for our customers is our top priority, and we're glad that we consistently meet your expectations. We appreciate your recommendation and your kind words about our customer service and overall experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Wally's Nissan of Latham. Best regards, Wally's Nissan of Latham

May 29, 2023

This dealership is a lot better than the Nissan on state st. This dealership communicates with you and is friendly. More

by MKURANOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Phil Gagliardi
Aug 03, 2023 -

Wally's Nissan of Latham responded

Dear MKURANOVICH, Thank you for sharing your positive experience at Wally's Nissan of Latham. We're glad to hear that you found our dealership to be better than the Nissan on State St. We strive to provide excellent communication and friendly service to all our customers. Your feedback and recommendation mean a lot to us. We appreciate you recognizing the efforts of our team members, Eric Messier and Phil Gagliardi. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing Wally's Nissan of Latham, and we look forward to serving you again in the future. Best regards, Wally's Nissan of Latham

May 25, 2023

It was a nice buying experience with Liv and service dept repaired a brake issue after delivery. More

by kvandyke12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Liv Nolan
Aug 03, 2023 -

Wally's Nissan of Latham responded

Thank you for sharing your positive buying experience with Liv! We're glad to hear that you had a pleasant time during the process. It's great to know that our service department was able to address and repair a brake issue for you after the delivery. We strive to provide excellent customer service and ensure that our customers are satisfied. If there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we appreciate your feedback!

May 24, 2023

Very helpful and courteous staff. Appointment was a quick turn around. Comfortable waiting area also More

by SUZANNE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Quirk
Aug 03, 2023 -

Wally's Nissan of Latham responded

Suzanne, thank you for your feedback! We're delighted to hear that our staff was helpful and courteous during your visit. We understand the value of your time, and we're pleased that your appointment had a quick turnaround. We also take pride in providing a comfortable waiting area for our customers to enhance their experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again.

May 23, 2023

We had a good buying experience at Wally's Nissan of Latham and appreciate their attention to detail. More

by sderhammer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler O'Brien
Aug 03, 2023 -

Wally's Nissan of Latham responded

Thank you for choosing Wally's Nissan of Latham for your car purchase sderhammer! We're thrilled to hear that you had a good buying experience with us. Attention to detail is something we take pride in, as we strive to ensure a smooth and satisfying process for our customers. If there's anything else we can assist you with in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again.

May 21, 2023

Steve was great and everyone seemed very nice. It was a low stress deal and Steve was on top of the whole process. More

by mrowan39
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Ranaudo
Aug 03, 2023 -

Wally's Nissan of Latham responded

Thank you for sharing your positive experience with us! We're delighted to hear that Steve provided excellent service and made your car buying process low-stress. Our team takes pride in ensuring a smooth and enjoyable experience for our customers, and it's great to know that everyone was friendly and helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and hope you're enjoying your new vehicle!

May 21, 2023

Eric was great makes you feel like a friend when you talk to him would recommend More

by srose3933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Colvett, Eric Messier
Aug 03, 2023 -

Wally's Nissan of Latham responded

Thank you for your kind words about Eric! We're thrilled to hear that he provided you with exceptional service and made you feel like a friend. Our team at Wally's Nissan of Latham takes pride in building relationships with our customers and ensuring a personalized experience. We appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

May 18, 2023

Eric was great. I was happy with the service I received. Would definitely recommend this dealership. More

by arhink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Aug 03, 2023 -

Wally's Nissan of Latham responded

Thank you for your positive feedback! We're thrilled to hear that Eric provided you with great service and that you were satisfied with your experience at our dealership. We appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our dealership!

May 13, 2023

Eric was very helpful and explained the work needed on my car. I would highly recommend him to manage all my service needs. More

by petersm19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Aug 03, 2023 -

Wally's Nissan of Latham responded

Thank you for sharing your experience with Eric at our service department. We're thrilled to hear that he provided you with helpful assistance and explained the work needed on your car. We appreciate your recommendation and look forward to serving you for all your future service needs. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business

May 13, 2023

Sales staff, financial, and service personnel are all friendly, efficient, and highly competent. I felt that each person I dealt with was interested in giving me a satisfactory experience. More

by Doc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Josh Murgo, Jeff Nadim, Briannah Soza
Aug 03, 2023 -

Wally's Nissan of Latham responded

Thank you for taking the time to share your positive feedback about our sales staff, financial team, and service personnel. We're thrilled to hear that they were all friendly, efficient, and highly competent in assisting you. Providing a satisfactory experience is our top priority, and we're glad to know that each person you dealt with was genuinely interested in ensuring your satisfaction. We appreciate your kind words and look forward to serving you again in the future at Wally's Nissan of Latham!

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